Comfy Heating & Air Conditioning

Fantastic company to work with!
We moved into our current place and the air conditioning was not working so we requested an estimate through the comfy website and they called me back promptly.
Abel came out for the inspection today and he was professional and explained everything after a thorough investigation.
Thanks to Comfy and Abel for your professional work and we highly recommend them!

Responded to service request in 24 hours during the very busy season!!! Abel is extremely knowledgeable and willing to share that with customers. Best to call them first. Price for the repair seemed reasonable — but did not compare as needed the AC running! Abel’s wife who runs the office answered the call on the first ring — when do you get that?

Just had Robert fix my thermostat. He met the agreed upon time and had me up and running in a short time. Very nice to do business with such an agreeable person. If you luck out and get Robert assigned to your job I think you will end up happy.

Quick, reliable and HONEST! My boss needed his AC fixed on one of my he hottest days last year. I called Comfy and they were able to get out there the same day and fix his AC. Thought it would be a pricey repair, but it turned out to be something simple and it was under $ 200…same day emergency call!

This company is absolutely first rate!
I was coming home to a chilly (of the teeth chattering kind) house every day. BUT the thermostat said it was 70. Clearly, something was wrong. What ended up being wrong was a dark and twisty mystery. I had no clue whether it was the thermostat, the nearly new furnace, or what. So, purely based on their five star Unilocal reviews (richly deserved) and sheer proximity, I called Comfy. Because, well, I like to be comfy. And I wasn’t.
James came out, on time (early actually), and after a very thorough investigation and careful thought, came up with a solution for the mystery. He wasn’t satisfied, however, with his own very astute and professional fix, so he called the boss to confer. Impressive. The boss agreed with him, and so he moved the thermostat (which had been in a hall and therefore not getting an accurate read). In the process, he explained that my furnace was too big for the house (no thanks to One Hour Heating who talked me into buying something not appropriate), but was in no danger of exploding in spite of that (thank goodness for that). He left and I was a happy customer. Smart guy, that James. Figured it out.
About an hour later, I got a call from him. He and the boss had called the furnace company just to double check the specifications on my furnace, and to run the twisty mystery by THEM. And they agreed with the fix that James made. Now THAT is going above and beyond.
It’s an impressive and professional company with employees (JAMES!!!) who absolutely know what they are doing. I cannot recommend them highly enough.

We requested a quote from three companies and these guys were the most responsive, flexible and in our price range. I worked with Austin to find the best solution for our house (efficiency, brand, timing of installation since we were approaching Christmas and everybody suddenly needed their furnace fixed). Austin kept in touch, answered all of our questions, and was on time. The crew that installed the furnace was courteous, competent and fast. When the inspector from CCC came he wanted a change in the terminal vent and once again these guys were right on top of things. Abel came in and fixed the vent free of charge! We are very pleased with the product and the level of education and service we have received! Thank you, Aggie & Kevin

We did a major renovation (redesign) of our HVAC system on our house back in September, so with a project that big and costly, we were sure to get plenty of bids and opinions on the design from reputable contractors. Comfy Heating & Air was probably the 6^th bid we got, and I’m so glad we decided to get so many estimates, as painful as it was. I’ll tell you why we chose them.
Austin, who came out for the estimate, was very professional, courteous, non-​pushy, and he proposed the best HVAC system and design, at a price that was quite a bit lower than all the other estimates I received. That made the decision easy.
The installation crew was also very courteous, efficient, showed up on-​time, and did a great job installing the system in just 3 days. I think that may have even been pushing it since they worked a very long day into the night on the last day. My only minor complaints were that they didn’t fully clean up our old furnace closet, which had some garbage from the job, the air flow in one bedroom was too much, and the foundation vent they used to run the wires to the AC unit still had some small openings around the wires, large enough for rodents to get through. Also I noticed the old HVAC boots were not cleaned of dust after connecting the new ducts. However they offered to balance the air flow to that one room and I just ended up just cleaning those boots since I was replacing a few air registers anyway, and I just sealed up that foundation vent since we had enough of them. I’d say those are relatively minor complaints considering how big of a project this was.
As promised the furnace and A/​C work flawlessly and cools and heats our home quickly as needed. Being in a two story home, it was expected we’d have bit of a temp difference between the 1^st and 2^nd floor, but having the fan on for awhile really helps equalize that difference, and the air sealing/​insulation we installed in the house made a huge difference, and helped to decrease the HVAC usage. The new system is much quieter and from the energy bills we’ve received, much more efficient. The air cleaner they installed near the furnace is a 4 inch thick pleated filter that does a excellent job cleaning the air too. Come to find out it only needs to be replaced every 6 to 9 months. I also love that our thermostat is WIFI enabled so we can change/​program our HVAC from an app on our phones from anywhere. We also applied for an energy rebate and Angie helped get all the necessary paperwork together to submit that, so I appreciated that as well.
All in all, I’d definitely recommend their work.

Austin was great, offered us a great system at a great price, giving us the new AC, Heater, and even ducting for our laundry vent which this old house never had. It was the best quote of the other companies. Comfy was also consistent and professional all through installation and afterwards, Abel came out early and made sure everything was right. Wonderful and will recommend!

Comfy was very professional and efficient. Austin was punctual when he arrived to our home, showing up 15 minutes early. He was very intelligent and answered all of our questions right away. We received quotes from other companies, but Comfy had the best value! I love the idea that I’m supporting a local family business and I would recommend Comfy to my family and friends. Genuinely a very nice and hard-​working team!

Oh my George, this is the company to call!!!
THE ISSUE:
The furnace at my mother’s house was broken. The furnace turned on but only cold air came out. This happened when we had a really cold spell — cold for the East Bay anyway!
*purposely written in reverse order of occurrence
THE LESSON:
Before giving up (or giving in!) and buying a new furnace because someone says so, call Comfy first and ask for James. :) He’s AMAZING!
THE HERO /​Company 3:
I found Comfy on Unilocal when looking for a third opinion (earlier attempts below). James, the technician, came out and was able to repair my furnace for less than $ 400 vs. $ 8000 for a new furnace as recommended by other companies. James was knowledgable and had my furnace repaired in less than 30 minutes. He quickly found the issue: the furnace board. James had a replacement board in his van — talk about being prepared!
The Comfy staff is professional and helpful. When I called to schedule an appointment, the office person asked what would work based on MY availability. Wow! The office called me before the appointment to (re)confirm the appointment. Then, the technician called me before my appointment time the day of to let me know he was on his way. He introduced himself again when he arrived at my door in a company uniform. From the beginning, my experience with Comfy has been positive: friendly office staff, accommodating schedule, technician in company uniform, professional paperwork/​business card, and cool Comfy van. If that’s not enough, they extended an invitation to call them with any questions. CUSTOMER FIRST!
Company 2:
I found the company online. I’ll save you the less than stellar appointment-​making exchange. The technician looked at the furnace, said it was too old and parts couldn’t be found which is odd since it’s less than 20 years old. Ugh?! He quoted $ 8050 for the replacement. My jaw dropped so low I surfaced in China!
Company 1:
I found the company via a mail flyer. When I called to set up an appointment, the person in the office gave me available timeframes. I took time off from work because there were no openings at 4 PM or later. The technician looked at the furnace for about 10 minutes, said there was a cracked heat exchanger and the furnace needed to be replaced. What?! More interesting still, he didn’t even turn it on. Yep, he’s that good — he diagnosed the issue without turning it on. Magic?! He quoted $ 7800 for replacing it. Needless to say, I was floored.

The Comfy Heating & AC team was amazing. We live in a storybook home built in 1927. Our 32 year old gas furnace had to go. We received bids from Comfy and one of their local competitors and decided that we were most comfortable with Comfy. We are so glad we did. The installation team worked hard in tight spaces and made sure to get the new furnace and related duct work installed in one day so that we wouldn’t have to go without heat during a cold spell. We love the new heat, thermostat, cleaner air, and lower energy bill. Highly recommend!

We Called Comfy after looking at multiple companies. Austin came out to assess our specific situation. They provided a great solution. We needed new ductwork, heater, and a/​c. which included the abatement of existing asbestos ductwork by a 3^rd party abatement company. The process was seamless, everything went as planned and on time, the airflow is well balanced. They informed us of a rebate program which they did all the paperwork for. Claudio and the installation crew did a great job. and everyone was always on time. We would refer them to anyone in the Bay Area needing heating or a/​c work done!

After some hiccups in finding the best date to install the furnace, Comfy did a very credible and efficient job in installing the new furnace. When a date was set, everybody was very punctual with their appointments. Very good job overall.

Very fast and efficient. Solved my problem in less than a half hour, involving changing out a logic board on a heating system. Quick diagnosis, excellent advice on whether to fix or replace. Easy, easy transaction.

Replaced heater and A/​C 2 years ago. I went with them because they had the best ideas as how to put an efficient system that would work well with my house. System works beautifully, energy bill is far less than with old system and we are more comfortable than ever.

Well wouldn’t you know it… I was wrapping up a complete home remodel on my place and the 23 year old a/​c decides to die just when the temperatures here were starting to get really hot.
I called several local places to try to get an estimate for a replacement, and Comfy was one of the only places to actually call me back promptly. They sent their lead technician, James, over the next day (the competitors that DID call back were swamped because of the heat and no one could be out for about a week). He tested the unit outside and checked the coil in my attic and confirmed that the unit would either need a partial replacement (at least the compressor) or a total replacement (with coil). I chose the latter as I wanted to be certain the unit would be able to keep up with the Summer heat and also last a long time. He gave me a quote for the entire effort (a/​c unit, coil and labor), didn’t try to upsell me on anything, and made a call to the office to see if I could be fit in the schedule THE VERY NEXT DAY. That was a blessing because it was now HOT.
They came the very next day, completed the work as detailed to me ahead of schedule, and completely cleaned up after. They were also very cautious about laying tarps down so their trips in and out of the house and the attic didn’t bring in any dirt. Best of all, the new unit chills my place down so much faster than my old unit. I will definitely enjoy cooler temperatures and better energy costs.
Thanks to Comfy, James and his team for doing excellent work on a very quick timeline! I highly recommend them!

Our Air Conditioner conked out during a recent heat wave and our house was unbearable. The first company we called could not fix our machine, but when Abel (from Comfy) showed up, he diagnosed the problem and fixed our machine immediately. I wish we had relied on Unilocal before we called the first technician. Abel also came across as exceptionally professional and knowledgeable, with every tool available. We will call him every time.

Phenomenal service and attention to detail. Very kind, responsive and high quality services. A family owned business where everyone cares about you, your home and building a relationship. Thank you for everything with regards to the installation of the heat and air systems in both homes. I highly recommend them for services.

Heater went out. The company that installed the unit (3 yrs ago) didn’t return phone or email requests for service.
I’ve seen the Comfy trucks in the neighborhood, so I thought we’ll give them a try.
Came out right away. Ordered the part. Fixed the unit. I will recommend them in the future. They are my new HVAC co.

Abel initially came out to do an Estimate. He was on time and gave a detailed layout of what I needed .
Two months later, I decided to get a new blower installed. I contacted Abel and scheduled a Friday appt. His crew were on time and finished the job a few hrs early. Staff was professional and courteous.