Howe Association Management Inc

I left a voicemail for John regarding a landscape issue and received a prompt and professional reply.

I have emailed John a number of times over the past 6 months and have always received a prompt and appropriate response.
Tom Balk

Last week I noticed that a few planks of the wood fence in my front yard had come off from the sides where they were nailed. I contacted John David Howe and he immediately issued a work order to repair the fence. I also requested if my front wood gate can be replaced at the same time as the gate was very old and had started rotting. He immediately created a work order for that as well. Both these work orders were taken care of in next 2 days. I appreciate the quick action from John David Howe of Howe Association Management and having my concerns addressed professionally and quickly.

Howe Association Management is the worst HOA organization known to any home owner. IF you have the option to purchase a home managed by Howe Management, RUN! Jackie Howe the property manager is the Devil’s spawn. She is egotistical and downright RUDE! She won’t let you speak, had the nerve to call me a liar when her office made a mistake and will argue every single point despite having little to no information to base her response. AVOID her at all costs. This is by far the worst organization that I have ever had the unfortunate experience of dealing with. Why Danville continues to use her to represent such a beautiful place to live is beyond my comprehension. I would think that the residents of the Danville communities she ‘manages’ would rise above and remove her. Its just not worth her negative, evil energy to have her in a position of overseeing the homes that people work hard to enjoy.

The hillside drains near our house had become clogged over the drought years, with plants growing in the V-​drains and catch basin. I called Howe, and talked to John. He promised a work order and said I should call back the following week if all was not well. That same day the catch basin was cleared and the V-​drains were cleaned out over the next day or two — before the next storm rolled in. A few days later John called to make sure that everything was OK. The association’s response was really quick and the follow-​up excellent. Highly recommended!

I had water issues concerning Indigenous Plants blocking sprinklers on the hillside in Bettencourt Ranch. I contacted John Howe he immediately issued a work order to elevate the problem. The following day John Howe and the association did a quick and professional job in eliminating the problem.
Thanks John Howe of Bettencourt Ranch HOA

I TOO am a long time resident…1993…and fully agree with all if the –1 STAR reviews and get the same treatment. She will NOT let you speak and when she does there’s a real disconnect with CUSTOMER SERVICE. I was told today there must be something else wrong in my life for voicing a strong concern of the sidewalk not being addressed as well as the inconsistent drought tolerant work being done. We have had a RISING sidewalk on Canyon Lakes Way for several years and she won’t believe me and claims to know nothing. It can rise as much as 8 inches into a PEAK and you can put your arm through it. Sidewalks should not MOVE. I’ve tripped several times and fallen as well. The HOA had a company inspect the sidewalks last year and I pointed these out to the person and NOTHING done. Contractor came and fixed a different area of the sidewalk and 1 section with nothing wrong with it prior to this inspection.
Hanging limbs over the sidewalks, some ready to break and fall, inconsistent care of trees. I have trees in the HOA open space never maintained. NEVER.
The LACK of homeowner concern is very troublesome. Look at the other reviews. PEOPLE ARE SPEAKING.
4 BAD REVIEWS VS 1 GOOD. THAT’S NOT THE SIGN OF GOOD CUSTOMER SERVICE, IS IT.
WHY DON’T YOU DO SOMETHING GOOD FOR THE PEOPLE WHO LIVE HERE AND LISTEN.
(POSITIVE FOR THE NEIGHBORHOOD)
HOW ABOUT DOGGIE WASTE BAG STATIONS? THEY HAVE THESE ON THE OTHER SIDE IN CANYON LAKES WHICH HAS A DIFFERENT ASSOCIATION. WE HAVE LOTS AND LOTS OF DOGS.

I just can’t with these people. It takes millions of calls to get terrible work done… If they do any work at all. Jackie does not let you speak, argues moot points, and generally tries to wear you down and shut you up. I think every time I have to interact with her, she kills my soul a little.
Unilocal, please give us the zero star option, sometimes it is well deserved!

I have been a property owner that was under Howe management and honest-​to-​god, this is one of the worst organization I have ever come across. The property manager is downright rude and thinks she has everyone under her control. There is absolutely no oversight on this organization and is run like a Nazi Camp. At one point, the manager even berated little kids playing outside the homes, which tell me that their bar is pretty low. Its always their way or the highway. If you ever want to buy a home that is managed by this bloody farce, DO NOT BUY. YOU will regret that decision.

I have had over 20 years of experience dealing with Howe Association Management, and I have nothing good to say about them. I agree with the other reviews that say that one star is too much for this company. They are rude and unresponsive, especially Jackie Howe. They show no caring or concern for the residents living on properties they manage.
Broken walkway lights, important for safety, do not get fixed or replaced. Landscaping does not get replaced or upgraded. They were unresponsive when my car was broken in to.
I am so thankful that I will never have to deal with them again! Actually the experience has been so bad that there is no way I would ever live someplace that is managed by an HOA again!

I have found all of the people who work at Howe Association Management to be a pleasure to deal with. My emails are always answered in a timely manner, my phone calls are always returned and my requests are always followed through on. I love living in an Association with a management company to take care of all our needs. It helps to maintain the Association and keep our home prices competitive and stable.

One star is too generous. Out of 17 reviews — 16 of them are 1 star… that should tell you something. Jackie Howe is rude, has absolutely ZERO customer service, and any time she is criticized her response is how «unprofessional» you are being. Let me forewarn you, as an HOA who is STUCK in a contract with Jackie for another 9 months, she is the most unpleasant person I’ve ever had to deal with!!!

In the continuing saga of just how rude, unprofessional and idiotic HAM can be, we received our monthly letter and it describes how even with the drought, we are responsible for keeping our yards to community standards, AND that it is highly encouraged to keep watering our law so that it costs us less to replace/​repair once (and I say IF) the drought ends.
Are you $%^&g Kidding!!! Trying to intimidate us with keeping to community standards when the governor of the state has specifically stated that HOA standards no longer apply in a water emergency! Jackie F-​OFF!
Watering a lawn so that there is no run-​off is impossible, therefore HAM believes that a $ 500 fine (per occurrence) is my responsibility as a homeowner over a ZERO cost to just letting the grass die and save the hundreds of gallons per month.
If I pop my home on the market, the brown grass isn’t going to decrease my home value. The fact that I will have to disclose that the association manager is a detriment to the future owner’s enjoyment of the house is.

If there was a way to give zero stars I would. I live in an association managed by Jackie Howe. Yes she saves money but she doesn’t have to be rude and ridiculous about things.
I am not sure specifically what they do except adding more paperwork and random burden to my day to day. It’s not like we live in a run down neighborhood with neighbors who are parking broken down cars on the street, or homeless people squatting the area.

Please do whatever you can to avoid going to them!
I have never ever had a worse experience in my life communicating with this management team. I am even considering going to the courts to file a lawsuit. I am not sure if this is a family owned business or what, but one thing I sure know is that Jackie Howe is not afraid to get fired.
I had an issue with damage to my unit from negligence on the part of the management here. Not only did she not consider my concerns, but she blamed me instead for the problems caused by their poor management. She dodged her responsibility by insulting me and pretending that she does not understand where the issue is. Discussing issues with her is like arguing with a 3 year old who does not listen. I will be working with my HOA to let them know how bad this management company is. You only need to Unilocal or check Yahoo reviews to see the 30+ poor reviews of her.

ZERO STARS!
I have own properties in HOA communities the majority of my adult life and I must say that Howe Association Management needs to learn how to do their job. The lady that works in the office is a total B$%#% and doesn’t do a damn thing other than sit on her ass and make it look like she is working. She needs to be fired and I will be at the next association meeting to get them voted out.
There are multiple complaints, don’t waste your time hiring them there useless.

NEGATIVE STARS FOR HOWE ASSOCIATION MANAGEMENT, INC. !!!
I am a new homeowner to Bettencourt Ranch in Danville. There have been a total of FIVE calls to-​date to Howe Association Management, Inc. to access their website. I called and asked for a return call to clear-​up the situation. All responses have been via e-​mail. Their attitude is: 1) Communicate with us via on-​line only, 2) I don’t want to be bothered, 3) You pay me and I control your home!

I love Jackie!
I lived in an association managed by Jackie Howe for many years. She saved us thousands yearly by her sound judgement and oversight. To a reasonable person, it is clear that Jackie has excellent judgement in discerning which issues should involve the HOA, which should not, and how best to act in the best interest of the community. To those who are angry that she did not indulge their demands against her time or their neighbors’ money, it is easy to point to her frankness and call her rude. Doing so will disguise their personal agenda and disappointment at her response to it.
She is fair and she is frank. She calls it like she sees it. Like it or not, she is often right. Logic-​minded people usually appreciate her. Overly needy or demanding people often hate her. Regardless, she protects the association, saves money, and GETS THINGS DONE.

It was a 1 ton. My father does live in the association and my son does not let our dogs out off leash. There are however many young boys that run around the complex with a littlw\e brown poodle and my neighbor who straight up lets her black and white boston terrier out the door and does not even know where she is. The dogs you speak of are not mine. I will even send you pictures.

Jackie Howe is RUDE and UNPROFESSIONAL! I’m disgusted that Bettencourt Ranch switched to Howe Property Management. We’ve been in this home since the house was built in 1994. I believe we switched to Howe 7 years ago and it’s been downhill since.
The gates are always broken. The gate attendants are rude (save for the one main girl during the day).
But the worst is that when you call to talk to Jackie she gets defensive, angry and won’t let you get a word in edge wise. Even if it’s just calling to try to get a new pool key. It’s really not even about the problem at hand, it’s about how she handles it.
Like right now they are re-​slurrying our streets. But they are doing a huge area all at once which means we have to park our cars more than .65 miles away for 2 full days. I have a broken foot and two small children that I need to get to and from camp and I’m not sure how I’m going to be able to get myself and my children to and from my car. I wish they had broken the area down to a smaller areas at a time but I know it’s not even worth calling Jackie about it because I know her answer would be that it’s my problem not hers. She’s RUDE RUDE RUDE!
Added on 8÷25÷10:
They now have this «Pool Monitor» who is just as power hungry and rude as Jackie. He is such a tool who tries to wield his power at the pool. I get the reason to have a pool monitor. Ok, so if there are a group of rowdy teenagers drinking, by all means, take care of it. But yesterday someone had propped open the pool door so their kids could run back and forth from the park to the pool. Another mother who had just come in with her kids, happened to be standing by the door when he showed up and he YELLED at her. Told her she BREAKING THE RULES and how dare she prop open that door. That is BEYOND the worst thing you could do. She was so upset. She had nothing to do with the door being propped.
He’s also kicked kids out of the pool for playing «too rough» even though their mother’s are right there. He kicked us out because I couldn’t find my pool key, even though I had two separate groups of friends there. He shoved his pool key right in my face and said, «If you don’t have this, you don’t get it in.» My 2 and 4 year old were hysterical and now they are so afraid to go to the pool. When they see him they get nervous and hide behind me. That’s not right!
The job of the association is to help the residents of the community. Not treat them like prisoners or heathens who are up to no good.
I have not met one resident who is happy with Howe Association. In fact at the pool yesterday I was talking to another mother about her and someone else who we don’t know heard the word Jackie and said, «Oh god, are you talking about Jackie Howe? I can’t stand to deal with her!»
She’s horrible and I wish Bettencourt would switch management companies