Gut Reaction

I dropped off two racquets to be re-​strung, and they said they would be ready three days later (great, no problem). I went at this time (on a Monday), and i was only able to pick up one of the racquets, as the other had to have its grommets replaced before they could string it. While they had my phone number and could have called me to see if they could replace the grommets, they waited to ask me until I went for pick up. I said go ahead and I would pick it up the following week as I was going to be on vacation (they said they could have it ready by that Thursday — 3 days later). I just went to pick the racquet up and they had the same grommet-​replacing discussion as they did last week, totally ignoring my visit where I said to do it the first time. There was no mention of any discount upon completion when I can go pick it up for the third time on Friday.

Came here to have my strings replaced. Chris the owner took the time to ask questions and explain why/​how strings break. Offered sound advice on choices of strings and rackets. Excellent experience! Glad I found this place.