Wow, just wow, I don’t know whats happened to Lowes, but today was just way way below par for customer service. I came in on my crutchs and asked Mr. Wheel Chair if they carried an item, and he told me that I wouldn’t know until I went back to hardware and asked for help back there ! Wrong answer, How about, Let me call back there and find out for you . MAkes me want a job that I can not be fired from. Then the old lady at the help desk registar asks If I found everything that I needed ‚ I told her no, I could not find two things, and I would have had better assistance at Menards, She came back with«Oh well some like us and some don’t «she handed me my change and I left. Nice attitude, ! NOT ! For five years this was the only Big box hardware store that I would go to. I swore off of Home depot after my third visit and its been Lowes ever since. There is a New Menards over in moline, perhaps they have a better opinion of their customers, we’ll have to give them a try. I always give retailer three chances, so Lowes has tow more coming. Shame on whome ever is not paying attention. I guess that the more people you make angry, the less you’ll have to deal with, eventually
B G.
Évaluation du lieu : 3 Bettendorf, IA
It’s Lowes, nothing more nothing less.
Christine W.
Évaluation du lieu : 4 Austin, TX
Out of all the big box hardware stores Lowe’s in one of the best. They are usually very helpful and many of the staff has a deep knowledge when working through solutions for your home or garden.