Years ago when this place was called Hollywood tans I went there once and never went back again. I decided to return again after the new company took over.(B-Tan) The same beds were still there, and maybe they added a couple newer beds. So I decided to give this place another try, & I signed up for a week to see if I liked it. I was not impressed with the beds, The start buttons were broken, the floors were unstable, and the cleanliness of this place was disgusting. The staff was semi-pleasant, but they were too busy socializing. this topped it off when I asked to use the newer beds and they said they were in use. When I went around the corner, I saw these beds not being used. I guess they were too busy socializing to have the beds cleaned for me to use it!
Larry D.
Évaluation du lieu : 1 Fort Lauderdale, FL
Customer are definitely not a priority!!! I had mention to the front desk staff, that the lock on the tanning bed door wasn’t working properly. I politely mentioned this three times over the course on a month and a half. Finally the lock was completely broken, so I asked for a different bed. There was only one bed at that level. Then the front desk girl accused me of looking for a free upgrade. I told her a locking door isn’t to much to ask for, in a room where you are undressing and leaving valuables! On top of that, I warned you the lock was breaking multiple times! I asked to speak to the manager. She said she was the manager. So I asked to speak to her boss. She refused outright. She would not give me a phone number, email address, or have them contact me. So I went to the website, and sent an email through there. I did this three times! No responds! I see why the store employees have no sense of customer service, because it’s definitely not a priority for the owners! In the end, I cancelled my plan because the staff was so hostile every time I went into the salon. She would just not let the situation go. I told her I no longer wished to talk about it, yet she kept talking about it(to the point of yelling). I literally covered my ears and told her to stop talking about it! I never raised my voice once, until she started yelling. At that point I was defending myself. And I still tried to stop the escalation. She just wanted to yell and make ridiculous accusations! NEVERGOHERE! YOUWILLREGRETIT!
Jay A.
Évaluation du lieu : 1 Davie, FL
My girlfriend went in to get a tan and the young woman at the counter tried to sell her lotion. Well my gf said no 6 times and then finally after the 6th time she said in a nasty way booth 5 is ready. Not to mention the lotion she was trying to sell her was $ 100 come to find out it was online for $ 30.
Alexis K.
Évaluation du lieu : 3 Herndon, VA
The customer service was nice. But the last three times I have gone in there, the beds are filthy. One of the girls wen to go clean the lay down bed, and she was back there 30 seconds or less. Definitely not enough time to sanitize the bed. I had to wipe it down after her. Basicly the cleanliness is not kept up. But the girls are very nice.
Angelea E.
Évaluation du lieu : 5 Davie, FL
Best stand up beds in davie. The girls here are very nice and helpful and there is lots of parking available