Here’s a bit of a background story. 3 months ago I bought a 2nd vehicle to move around with while my husband uses our main car to go to work. We bought it cash as it was meant to be used to do errands and so on. The people we bought it from are mechanics who told us how they redid everything on the vehicle and that it’s good to go!(enter side eye here) Since I was referred to them from a relative who used and trusted them in the past, i figured okay. Couple weeks ago, i was on my way to a Unilocal event and i completely broke down with no warning. No smoke, no weird noises, nothing. My vehicle just completely died on me just like that. =(After much back and forth with the seller, i soon realized that this purchase was a bad one and I felt completely discouraged and disappointed not mention mad as hell. But hey, I’m sure i am not the first or last person to be in a messed up situation like this.(at least that’s what my mother told me) Fast forward to my current dilemma… What am i going to do with a vehicle that is completely damaged? Do i pay to fix it, even though id probably end up paying twice as much i paid for it and risk something else«mysteriously» going wrong, only after months, or do i just accept my lost and move on? After days of crying and moping around(i loved this vehicle even if it turned out that it wasn’t perfect) i decided i wasn’t going to let the seller just have it so that he can«junk» it or do with it as he pleases, so i called around looking for a junk yard. If anyone was going to do it, it would be me. After calling around, i just wasn’t happy with the first 3 places i called. Luckily i came upon a number that directed me straight to Sky Towing. They asked me a few questions over the phone about the make and model of my vehicle and also what was wrong with it. I was very honest in all my details and was offered a decent price for it! After setting up an appointment, i received a call from, i believe his name was Jerry, and he let me know he’d be there in about 30 minutes. Sadden and filled with anxiety to bid my farewell, i kept my eye on the clock. To my surprise, he reached us in about 20 minutes time! He came over and greeted us and asked me to verify what was wrong with it and what price was i told. After filling him in on my vehicles issues, he realized he was unaware of some of the details and had to make a few calls to verify what was going on. He didn’t seem to like being on the phone while we waited on him and i heard him even saying a few times to the person on the phone, that he doesn’t like having to make these people wait. I told him it was fine, and that i was in no rush. While he waited for a response, he let me know what was going on in the mean time. He told me that certain engines and other issues play a big roll when junking your car for cash and that the person at the office didn’t advise him on one of the issues with my vehicle. He sternly let them know again that he didn’t like having his customers waiting and that he needed an answer now. No sooner he had his answer and was off the phone. It honestly didn’t take longer than maybe 5 minutes tops but he seemed like a person who knows his job and how to get in, get it done and get out. He gave us so much info on what was going on with my vehicle and even gave me advice on what kind and where to get another car in the future. For a straight up person, he was very soft spoken with me and it was almost like he knew i sad to see my vehicle go. His customer service was OUTSTANDING. He gave me cash in my hand and asked me if i was satisfied with this deal. He asked me a few times if i had any other questions and took his time explaining everything and any thing i asked him. He gave me a business card and wished us a great day and good luck. If it wasn’t for the way he handled this(in my case a sensitive situation) i probably wouldn’t have even bothered to review them. But he completely stood out to me. I am so grateful for your kind words and encouragement. I honestly i took a loss and never expected that id receive anything for it at that point but every penny counts and id be damned if i ever let that seller get another cent from me. I will recommend this company to anyone and everyone, and tell them to especially ask for the big, tall guy with the kind heart, named Jerry! Great job you guys and again THANKYOU.
Stav Y.
Évaluation du lieu : 5 Pompano Beach, FL
Very reliable! You should def. not think twice before using their service! Highly recommend