The UPS Store

My four year old daughter had to use the restroom and the attendants wouldn’t allow her because it was a liability. That’s the world we’re living in: all rules no sensitivity.

I’m constantly in and out of this store because it’s the closest UPS dropoff location to me. Usually I don’t have too many issues, and they have pretty convenient hours.
Where I had an issue (twice) is where I dropped off packages that had to be somewhere by a certain date, and they were «misplaced» in the back of the store and didn’t make it onto the truck that day. So the 2^nd day delivery I needed became a third day. I called once I tracked the package, noting no movement-​and was livid. Thankfully the manager found the package and retagged it as overnight and got it to the destination on time. It just became a huge hassle since the tracking number changed.
The other issue I have is that a few times when I was out of town or not home and unable to take delivery and tried to have packages held here for me, I was frustrated to find out that it would take an additional delivery day to have a package held for me less than a mile away. Why it would make an overnighted package take another day to drive it a mile away makes no sense to me. What’s more is that the office staff was rude to me on the phone and called my phone over and over harassing me about it after I had taken delivery on said box.
Overall if you’re coming here to actually ship things-​no issues, but if you’re receiving things here it can be a bit dicey.

This is one of the friendly and service oriented UPS Stores I have been to. It is clean, smells great and the customers are greeted by name or with a smile. Easy drop off for mail and small packages. They provide notary and fingerprinting services too.