Overall, Mobile Connections is a super unprofessional shop that is not ready for prime time. Perhaps the only reason they stay in business is because they are the only car audio place in Davis. My experience with Mobile Connections seemed great in the beginning… I walked in on Monday 9÷24÷12 before noon looking for a new car stereo, got some help and what they had to offer seemed perfect so I was ready to buy. They even thought Ron might be able to install it that day. «Sorry, not today, but we’ll call you later today with an appointment time for next week.» The employee said he had to talk to Ron about his schedule. Nobody called back so I called in the late afternoon. The guy on the phone didn’t know anything, so another guy had to call me back and scheduled an appointment for the following Monday at 12:00 noon. The scheduling thing was the first warning sign, but I let it slide and was looking forward to an awesome new stereo the following week. Monday 10÷1÷12, a little before noon at the Olive Street installation place and it’s a ghost town. I called over to the Mobile Connections store on 2nd Street to make sure somebody was coming in and nobody answered the phone after at least 20 rings. Uh oh, did I get the day mixed up? Are they on vacation? Nope, I drove over to the 2nd Street store and there is 1 employee on the phone with a potential customer going on and on. Meanwhile my ride has arrived at the Olive Street place waiting to pick me up and I still don’t know what’s going on. When the employee finally hangs up, I ask about my car stereo installation and he then calls Ron who tells him he did’t know he had an installation today. So sorry, but he won’t be coming in to do it. Really? The in-store employees were visibly embarrassed and didn’t seem to know what to do. They just said sorry and let me walk out. Weird. I suppose I could have rescheduled, but then I was concerned about their customer service and follow up if something went wrong with my stereo. What a hassle. Now I will be going to Woodland or Vacaville. So many businesses in Davis wonder why people don’t shop 100% local.
Julia K.
Évaluation du lieu : 5 Oakland, CA
Best deal in Davis to get your iPhone screen repaired, and he does an amazing job! Ask for Dante!
Charlie H.
Évaluation du lieu : 5 Santa Clara, CA
Very friendly and helpful. Car audio installation was done quickly and for a fair price.