Z1 Properties

The office staff at z1 are excellent. Intelligent and clear communication. Professional and such pleasure to work with. They always responded to emails in a timely manner and were very thorough when appropriate. The application process was very easy and quick. The rental lease was straightforward and nothing out of the ordinary. Recommended.

My interaction with this management company was when I was considering renting one of their properties. I found them to be very unprofessional; Raul was 15 minutes late to the scheduled viewing and offered no apologies. He then weirdly wanted me to compete with the other potential renter asking such questions as «Which of you has a full time job?» «Who has a pet?» He also told us that while the unit had a washer and dryer, if it broke, it would never be fixed. One might expect more for $ 1100 a month. Moreover, despite it being a small unit, the Utilities were split with four other units, despite one of them being its own house. Given his rudeness, and the sketchy way the utilities were divided, I went with a different company.

Raul is an excellent property manager. Our landlord brought Z1 in midway through our tenancy, and it was a vast improvement. He immediately came to inspect the property and did basic maintenance, such as changing air filters, for us and free of cost, something that our landlord never bothered with. When we called with issues or needed repairs, they were addressed quickly and with high-​quality work. Raul often came by to supervise the work, as well.
Our landlord sold the house at the end of our tenancy, and Raul advocated for our rights as tenants, ensuring that we were never surprised with showings or walk-​throughs. He also advocated for us and made sure that the new owner returned the appropriate security deposit.

Z1, Raul Zamora, is the worse excuse of a Property Mgr. I can image. He did nothing to manage my property, never went to view the condition, let the tenants damage my house and landscaping, and illegally withheld rental funds and payments when I fired him. I am filing a strong complaint with the CA Real Estate Board against him. He should have his license revoked. Don’t even think of doing business with Z1!

I was a tenant with Z1 properties and found their management to be timely and very friendly. My rent was fair and repairs were addressed whenever necessary. I think Raul and his team are great at working with both students and families, as they willingly tailor their services to your needs.

Raul seems like a nice guy when I first talked to him, however in my instance he was not helpful and ignored my requests. I contacted him in March, on the phone, about relocating to Davis from Atlanta during the summer. I explained to him that I am looking for rental properties for myself and my ex-​wife. He was very nice on the phone, and said to write him an email with my situation and what I am looking for and he will get back to me. I did that right away, and in the email I asked him to confirm the receipt of my email and to contact me when he is available. I did not hear from him thereafter. I called him a couple of times during the following weeks and left 2 – 3 messages. None have been returned to this date (18 April). I did not want to pass all the opportunities for rentals during the spring rush, so I did find a place myself. I had to travel to Davis 2 times in order to find a place. I wish Raul would have kept his word that he can help me with my needs, instead he chose otherwise. I think that is rude and demonstrated poor customer service skills not to acknowledge someone, even if he can not help me. An acknowledgement would have been appreciated.