I checked out a book for my 2 year old through another library(inter-library loan). I was checking out a few kid books that day and the book never made it into my possession, but I didn’t realize until I got home. I called my home library and they said it wasn’t going to be a problem since they would write a note in my file. However, when they and I called Springfield Township Library, they would not budge and said that it was my responsibility. How can I be responsible for a book that I never received!!! Very dissatisfied with the library’s rigid policy and lack of empathy.