The UPS Store

I wish there were a 0 Star rating option. Or perhaps a negative star rating. The owner (Brad) is unprofessional and rude. We were forced to file a UPS claim for a package that went «missing» after dropping it off at his store. The claims process with Brad was a nightmare. When he received the claim check from UPS he refused to mail me the check stating that I had to «pick it up in person» regardless of the fact it would mean a 3 hour round trip. After further discussions he agreed to mail the check — and then never did. When I followed up with Brad 1 month later, he refused to take my calls — making me work with one of his employees. She stated that the check was never mailed and that Brad said that I would have to pick the check up. Brad is completely unprofessional, does not follow UPS claims rules and is unnecessarily rude. PLEASE STAY AWAY FROM THIS LOCATION!!!

I have a box here and we have used other services, like notary and shipping. The folks are really nice and very helpful. They always help me to my car with large boxes but more importantly, they are just darn friendly!