Clearing Paths Therapeutic Services

Only because I have to give a star they get one. This place is a joke! Why Kettering would even refer my 13 year old daughter to this place is beyond me! I have had nothing but problems from day 1! The psychiatrist just wants to push and increase medication without knowing or asking if current meds are working. Appts with therapists are supposed to be 1 hour. We have waited an hour for a 5 minute appt. After my complaint about that she gets 20 minute appointments. These people do not care about the well being of their patients. I’ve tried for almost 2 months to get her records transferred to another dr and after several phone calls it still had not happened. Will now physically (after paying for the records) be transporting them myself since they are obviously incapable of doing their jobs! Unless you are comfortable sitting in a waiting room with current drug addicts waiting for their suboxone I recommend not going there. My daughter is not nor has she ever been on drugs!

What clinched it for me was how they treated me the time I realized I scheduled my appointment a week after I was going to run out of medication. I called to amend this and they transferred me to the billing department (wtf). I was told (after I left several messages) that their clinic’s policy was to not prescribe meds to carry me to my next appointment and basically that I should go f myself. They said this to a psychiatric patient who was doing fairly well and whose meds have no street value. I had a very bad week off my meds. The withdrawal effects included auditory hallucinations, suicidal ideation, and extreme paranoia. When I got to my appointment, my doc claimed there was a misunderstanding and that HIS patients could get emergency interim meds. But why would I want to go to any clinic that denied any of their patients necessary medications — as general policy?
My doctor didn’t even make eye contact with me at our first appointment. He became annoyed when I asked questions about my treatment. For example, I noticed on a form that he’d put down a different diagnosis than I’d had previously. So I inquired, in case he’d made a mistake. He rolled his eyes and said it wasn’t a mistake, and when I asked further questions about the condition he’d diagnosed me with, he responded with hostility. He did not appreciate patients who wished to take an active role in their care. He also refused to believe my claims of side effects with a new med, because «that doesn’t happen with this med.» He said that over and over like it was going to magically stop my symptoms. I looked up my symptoms online and found that yes, they do happen with that med.
Finally, the front desk treats people like crap. I can’t even tell you how many times I was put on hold for over 10 minutes, then hung up on. They play traumatic stuff on the TV in the waiting room and blare it so loud you can’t ignore the tales of abuse/​violence. In a waiting room in a mental health clinic. I started bringing earplugs so I could wait on my appointment for 45 minutes without being triggered.