Walt’s Taxi Cab Service

Called to schedule and tried to get my debit card info for a pre-​scheduled trip. then told me i was acting funny because i would not give my info. don’t do it!

Can’t say anything about the service as they never showed up!
Wouldn’t answer the phone when I called to see where they were
allnight taxi got me there on time

Very reliable transportation. Clean cab. «Tommy» is an excellent driver. Very friendly. Had an errand to run after pick-​up. No issues with that. Waited patiently. Enjoyable ride. Will, definitely, use them again…

Used this service today to get to the airport. Was on time, clean, safe, and friendly. No doubt, I would use their service again.

WOW! Mr. Walt you have outdone yourself once again! I had hoped that you would have taken my advice and try to reconcile with a dissatisfied customer, but instead you leave a message attempting to insult my character and intelligence. The comments that were made by my friends while in your cab were part of a joke. But regardless of the intent of those comments I must say it that your lack of indiscretion for what is said in your presence is less than comforting, especially when you post it on a social media site. If I were a doctor speaking with a patient on the phone or a corporate manager speaking with a potential client while in your cab, I wonder would you show them the same curtousy of impeding their right to privacy and discretion.
The point of all of this is that I was unsatisfied with the manner in which you conducted buisness. I rated your service in an appropriate manner and instead of attempting to reconcile a negative situation, you turn it into an even more negative one.
I researched taxi cab services on the Unilocal app and several of options were available. I contacted the front desk of my hotel to find out which they recommended and they offered to contact you. As I said before we are not from the area and so I trusted their recommendation. If it makes you feel better to issue insults in my direction or try to demean my character then go ahead Sir! Your comments on this site only make yourself look unprofessional.

Fast pick-​up
Clean vehicle
Friendly driver (not at all creepy)
Would use again

On New Year’s Eve, this taxi picked my friends up and was complaining to them about a B**** named Bethany that kept calling him for a ride. I thought a taxis job was to give rides? My friends told me they got through to this taxi, so I called. Word of mouth is the best form of advertisement, right? Well my friends told him if he picked us up we would tip well, which we would have. He refused to pick us up. Apparently this guy doesn’t care about promoting his business. If I could give zero stars, I would. I understand that New Year’s Eve is a busy night, but refusing to pick someone up because they called a bunch of times… Completely uncalled for! Do not recommend

Here are my three requirements for decent taxi service: punctuality, clean vehicles, and relatively friendly drivers. Walt’s has all three and then some. My driver Tommy seems like a good dude, very personable and friendly, and overall, a professional. The dodge caravan wasn’t fancy, but it was clean, didn’t smell like a college bar or the alley next to it, and the a/​c worked well. I’ll be calling Walt’s again.

Excellent service, reasonably priced. Pickups when requested. Tommy is a courteous & attentive driver.

I used Walt’s taxi service before without any problems, which is why I decided to use them again when planning a party. I needed two vehicles for a scheduled pick up and drop-​off time. I scheduled the times a little more than a week in advance. Ten minutes after my party was supposed to be picked up, I decided to call abs get an eta. I was told the drivers were behind and I would have to wait an additional 15 minutes for my scheduled vehicle. That may have been fine ad’s I might have been willing to accept some kind of compensatory offer, except I had made dinner reservations for my large group. It was the reason I scheduled a pick-​up time in the first place. The dispatcher apologized but I ended up calling Air City, who sent cars over to us right away. I think what upsets me most is that I had to call to find out where my scheduled cabs were. I don’t understand how scheduled services fall that far behind. Maybe several vehicles broke down at once? I can only speculate as no explanation was offered. But even so, you know someone is expecting two vehicles to arrive to the a group to a specific appointment. Why would you not connect right away with your customer when you discovered the problem? That puts you in command of the situation rather than simply reacting. I was a little surprised that the dispatcher only apologized and didn’t try to offset my inconvenience in any way, so I simply cancelled the cars and went with another company. This would be a one-​star review except that I had one other experience with Walt’s that met my expectations.

Actually, the «AMAZING!» negative review was from the way the phone (which by my own admission, we left in the cab) incident was handled.
Now, I’m sure we weren’t the first and won’t be the last fare to leave belongings in a vehicle. I’d bet everyone would love to know you view them all as «screw ups» for a simple mistake.
I also must be unaware of new technology… With every phone I’ve ever had, to recharge a dead battery actually requires it to be plugged in, or at minimum some human intervention to turn it on a receive the last couple percent.
This whole fiasco could have been prevented by a 15 second phone call when the driver brought the phone in. «Hey, it’s Walt’s. Having a busy shift, but we found the phone, and will contact you when we slow down to arrange its return.» Instead of coming away feeling like we’re lucky the phone was retrieved before being jailbroken and sold, I would have left a review singing the praises of how upstanding your company was. As it was, the phone had been dead and off, then it located with a 19% charge — strongly implying it had been plugged in, and at the *very* least turned on. We had called to report it missing hours before the officer arrived, and had heard nothing… Perhaps when future «screw-​ups» forget expensive items, they can be given the courtesy of a phone call?
Responding to an honest review from the customers point of view the way you did? That makes you look like the idiot, not me.

The service is very friendly on time and courteous. Highly recommended over yellow cab of Dayton

Called and he arrived almost immediately. Friendly guy, great service, would definitely call him again.

I called because the previous Unilocal reviews indicated prompt and courteous service and about how easy it was to «pre-​schedule» service. This was certainly not my experience. I just called to schedule a pick up from my home to a club downtown, and schedule a pick up from the club back to my home (at 2am). The gentleman who answered the phone sounded hesitant at first and said he has someone on the other line and would have to call me back. In less than 5 mins, he called me back and said he can’t really pre-​schedule service because «we never know where we’re going to be». He then said if we wanted them to pick us up at the club at closing time (2 a.m.), I would have to pre-​pay a minimum amount of $ 20!!! It’s less than 4.5 miles from my house to the bar (and that’s taking the longest route!)!! I just moved here from Baltimore, MD. I’ve taken cabs in Batlimore, DC, and Philly and have never heard of such a thing. I understand him wanting to do a prepay for a 2am bar pick up. But for twice what it would cost me if I had just called the cab when I was ready to go? NO THANKS. Won’t be calling these guys back. (I live in College Hill in a VERY nice neighborhood and we were headed to a gay bar tonight. Maybe he’s just a little prejudice??)

I scheduled a cab for a ride to the airport, and the guy showed up early, was extremely courteous, and seemed to be a safe driver. Not sure what more you can ask for in a taxi.

I was told 2+ hours by two other cab companies in town to pick me up at Wright-​Patt and drop off at the airport. Walt’s told me 20 minutes and showed up 19 minutes later. Very clean car and courteous driver. Can’t recommend them highly enough. Much better service than others in town.

We pre-​scheduled Walt’s Taxi Cab Service for a trip to the airport. I have had such poor luck with shuttles and taxis it was tough to trust that they would follow through. They were great. When I called to make the arrangements the person in the phone what polite and easy to understand. He even repeated the order back to me. They were not only on time, but a couple of minutes early :) The driver was kind and courteous and the van was well taken care of. We will definitely use this service again.

I called, they arrived when they said they would, the minivan was clean, smoke-​free, and the driver was pleasant.
It was a short ride, one that many of the other taxi services will dick you around with… Here, they said up front on the phone that there is a $ 10 minimum (its 3 miles, so probably $ 7 or 8 by mileage already) that would probably apply. Ride was $ 10.
Save the hassle with the scam artists of Liberty and Yellow… Walt’s seems much better.