Primecare At Twin Lakes

Being a frequent traveler, I have visited urgwnt care facilities all aound the country, many in Florida. PrimeCare Daytona Beach is one I will never return to. Actually, I will not visit another PrimeCare in the entire network.
How is it is that my insurance is accepted at every other urgent care facility I have visited and I just pay the copay, yet here, I have to pay $ 162 to see a doctor? Then, because you don’t like my ‘illness,’ which is causing me pain, you send me away? Ridiculousness!
Thank goodness CentraCare was right down the street.

I would give these guys a zero if I could. I have insurance with a $ 35 copay for urgent care. They gave me a story about deductibles and how my bill would be $ 160. Having been to urgent care by my house multiple times this year, I knew deductibles have nothing to do with urgent care, so I drove all the way back to the one near my house. Not only did they only charge me $ 35, but I supposedly had a credit from previous visit and only paid $ 5 for the visit! These guys are ripping off their patients, either knowingly, or they don’t know how to bill the insurance. Either way, I suggest you find somewhere else.

Wow. So much is wrong with our healthcare system, it’s a shame that customer service is dead on arrival as well. I have a bad case of bronchitis or a moderate case of pneumonia, for 15 days now. I am on my second round of antibiotics and still feeling poorly, so I called called this morning to speak to a nurse to see if a visit was with my while. I was told she was with patient and that she would call me when she was free. I called an hour later and was told that the nurse could not speak to non-​patients, that i would have to come in. I told them I did not have health insurance and would be paying cash. The receptionist told me that it would be $ 80. I said fine and that I would be in. When I arrived I was told that I must be mistaken, because the minimum charge would be over $ 160 — I was basically called a liar. I said no thanks and walked out. These people were rude on the phone, misinformed and on top of it rude in person. I do not recommend this place at all! Take your emergencies elsewhere!

I always have a good experience with Primecare. Doctors are so nice and really listen. The wait is never long either.

Can not say enough how great this office is! In and out quickly. Always professional and caring! THANK YOU!

I’ve never had a problem when I went to Prime care. The staff is always professional and if need be you get a script for free antibiotics at Publix.

I’ve been here twice and both times received excellent service. Fast & Efficient, they were knowledgeable about my condition and insurance. As someone who works for a doctor’s office I would continue to use and recommend them for my urgent care needs. P. s Amy the receptionist was EXTRA helpful both during my allergic reaction and getting paperwork filled out :)

horrible people to deal with if you can’t pay your bill in full, even if your dealing with a very serious illness — just plain inhumane and unkind folks in billing — one person in particular by the name of ERIC. I highly recommend not using this facility.

Needed to find a close Urgent Care facility to our hotel and was directed here. We were brought to exam room within 5 mins of walking in front door. Staff was very friendly. We were out the door within 30 mins of arriving. Great place if you have a minor emergency.