Steak ‘n Shake

Gary our waiter was great, super service, quick food! Food was fast and fresh I blinked and my son devoured his burger in a wink of an eye! He is a picky eater said it was tasty!

First, I called the establishment to place a call in order– twice, and the phone rang till busy. Ordered online and was told a certain pick up time in which was not the time the food was ready. At least the food was good.

Waited 20 min. In the drive thru! Ridiculous! This is the third time this has happened. McDonalds here I come! The other two times they got my order wrong.

Stopped here on our way home from Orlando to get a milkshake and a restroom break. If I hadn’t already been waiting to use the restroom for a while, I would have opted to wait to go somewhere else. The smell from both bathrooms was almost too much to take. We ordered two milkshakes from the «Takhomasak» counter. I ordered the Mint Oreo shake and my boyfriend ordered the Turtle Caramel Nut. He asked if he could have it made with chocolate ice cream instead of vanilla and was told that all their shakes are made with vanilla ice cream. So, just in case you didn’t know their chocolate shake is made with syrup (I feel that is worth mentioning because my boyfriend doesn’t like «chocolate ice cream» that is just vanilla flavored with a chocolate syrup). My shake was tasty, as expected. Luckily Paul tasted his shake as we were walking out the door because they handed him some sort of banana shake. We had to turn around and wait for them to make the correct shake. I doubt we would return by choice.

I love to come here but had to wait 20 min for a waitress. The waitress who had a big group came and took our order. 5 other waitress and waiters doing very little !
Poor management tonight.

Waited more than 15 min for my shake to arrive. The cherry was at the bottom of the shake and the whipped cream was reduced to milk. Thr sandwiches were not crispy but wet from the mushrooms.

We frequent Steak and Shake and normally have noting but good to say. Today, however, was absolutely terrible! We waited 10 minutes before we were even acknowledged to be seated. After we were seated our waiter/​waitress was nowhere to be found. We waited another 10 minutes before my husband approached the manager to inquire about our server. The manager was abrupt and rude and stated our server would be over when they could. Mind you they had plenty of staff and were not at full capacity. Our server showed up after being seated for 17 minutes. When we got our food, our orders were correct and the food was delicious. We had originally planned on getting milkshakes if all the kids had finished their dinners, but our server delivered our check and walked away. We expressed our displeasure to the manager who merely responded with, «Well it’s busy». The manager on duty was Tonny Jenkins. He only obviously needs more managerial training. We will not return to this location.

Messed up drive through window orders every time The volume of business ran through here is a lot. I miss the old one that was located about a block away 50 percent hit or miss
One good way to tell if your going to get God service is if the drive through is backed up. They are all combulated and that’s when things start messing up

Good service! Good was good and affordable! Good place for a quick meal! We have been to a couple of these and this one has the best service. If you have coupons watch them because they did not do those correctly on our bill and the shake we had was butterfinger and it was disappointing and had very little taste of butterfinger.

Burger was OK– 2 thin patties make a double. Nothing to write home about. I didn’t care for the fries– too thin. The milkshakes are great! Lots of ice cream. 3 people including 2 shakes = $ 20.00

Can’t get order right after telling them my order 6 times both at drive thru, in window, and inside. How hard is it to listen?

Terrible! I went through the drive-​thru, BIG mistake! The burger buns were hard a a rock. The fries were old and cold.

They are pretty fast at getting the food out but the fries need a little work. They didn’t satisfy my taste buds. Milkshakes are delicous

Very tasty for a «fast food» joint. The atmosphere reminds me of the diners in the 50s… at least what I saw of them in movies. I was briefly able to suspend disbelief and imagine myself back 65 years.

YAAASSSS BISH YAAAAASSSSSSSS!
Ok. For starters I’m from Miami, where I’ve never visited a Steak and Shake… But baby, let me tell you, I am happy I didn’t cause I’d be on someone’s daytime television show crying cause I can’t fit through a double door!
This place is the THE BEST fast food joint hands down (You can put your hands up, down, to the side or anywhere else, your choice)! So far, I have had their (gimme a sec while I pull up the menu) WAAAAIT before I even get into the food. They have a $ 4 MEAL menu! AAAAAAND they have the best coupons! Now what fast food place has that?! I’m not even going to wait for you to think about it. Keep reading.
Back to the food. I’ve had the Cajun, Garlic Double, Jamaican Jerk Double, Three Pepper Double, Prince of Royale Single and Double, Side Salad*, Orange Freeze Milkshake, Mocha Milkshake, Eggnog Milkshake, White Chocolate Milkshake, Peppermint Mocha Milkshake and the Birthday Cake Milkshake and the Oreo Ice Cream thing (You’ve got to be a foodie if you really read all of that lol)
And I just found out they have (drum roll please) A 7×7. OMG!!! I stopped breathing when I looked at it. For real go look at it
She’s pretty huh?
Anyway. The service is great especially through drive thru. There’s usually a wait but hey. it’s worth it. Trust me. Food is what I do.
*Yes I eat salads too! LMAO
P.S The ONLY reason I didn’t give them 5 stars is because I never get to enjoy the happy hour rates! Now if they so happened to extend those hours for me… I’ll be happy to give them another star (wink, wink)

The Prince Royale burger was sooo good ! Definitely a must try ! And the milkshakes are amazing!

Steak & Shake is an awesome place to grab a quick and cheap lunch. There is a menu where all meals are under $ 4! How can you beat that? I went with the Chicken Fingers & Fries– which were both good.
I also took advantage of the 2 PM to 4 PM happy hour– when all drinks are half price– including their famous milkshakes! I ordered the Chocolate Brownie– YUMMMM
The food and atmosphere was great– but the service left ALOT to be desired. My group of 4 was seated quickly. After about 5 minutes the waitress greeted us and took our milkshake order. 10 minutes later we put in our food order– no milk shakes in sight. Our food came pretty quickly– still no shakes. So I asked the waitress– who responded with an attitude.
After finishing our food, I asked if the shakes could be put in to go cups, as we still had not received them– the waitress unwillingly accepted my request. We finally got our shakes– which were good, but not worth the wait and attitude.

Took my wife here for her first «Steak n Shake»!! The meal and the shakes were great!
Robert was our waiter and both my wife and I commented on how polite and courteous he was… We will be back!

Frozen patty type of burger, shoe string fries, ok service. Half a step above fast food. The shakes are great!
Was really wanting a thick juicy burger after a long day on the beach… Left feeling a little unfulfilled.

Food was decent, wasn’t the best steak n shake I’ve been too. It took forever to get out to us though. It was kinda busy but we went at 1 am and it took over 30 minutes to get to us. Staff was alright, didn’t say much. The chocolate covered strawberry shake was on point though. Half priced shakes from 2 – 4 am/​pm is always a good call.