The Custard Hut

My place for custard ice cream. Usually go with a waffle sandwich with Nutella and strawberries. Definitely recommend this place. You will not be disappointed.

The chocolate custard shake is disgusting. They make it with vanilla custard and a mix and wouldn’t make it with straight up chocolate custard. I threw it in the trash. Such a waste of my money. I won’t go back again.

I went in and stood in line like every one else. When it was my turn the lady at the counter looked around me and asked if she could help the group behind me. Those people pointed out that I was next the employee greeted me with «what do you want?» She was very impatient with me and I didn’t even feel like I could ask any questions. She seemed annoyed with me. I had never been there before. I asked about brownies and she seemed disgusted because I wasn’t sure what I wanted. Horrible, horrible customer service. I will not go back.
Baskin Robbins is way better.

Even better than it looks in the pictures! Custard was delicious and customer service was great!

I had to come try the waffle sandwich after seeing so many pictures of them! It was pretty good and surprisingly you can eat them without much of a mess. I guess I assumed the custard would get pushed out of the waffle when you take a bite.
One complaint is that although I’m not 100% sure, the waffles look and feel like they are the frozen kind where you cook them by putting them in a toaster like a Eggo waffle. I wish they would make them fresh and from scratch especially at almost $ 5 a sandwich.
I also wish they had more flavors of custard. They only have vanilla, chocolate, and a special «flavor of the week.»
Finally, they were *extremely* nice and patient. Maybe they read their bad Unilocal reviews about their customer service because their customer service was excellent! I was bracing myself for bad customer service after reading Unilocal,but either they made a change or I got a really nice person.

The ice cream here is good but the service is not. When people go out to get ice cream it’s usually to cool down and it’s typically a happy occasion. That being said, walking into an ice cream shop where you aren’t greeted and then treated like you aren’t wanted definitely leaves a bad taste in your mouth. So no, it wasn’t a good ice cream experience for my friends and I. I tried to give these girls the benefit of the doubt you know, maybe they’ve had a long, hard day but the reviews about the service tell me this is a common occurrence. Definitely need to work on customer service but keep the ice cream the way it is.

First time trying this place out and man did it exceed my expectations. I love how you can combine a hot waffle and cold ice cream and make it a dessert. This is such a great idea, I wish I had come up with it lol.
Also, the fact that they have superman ice cream, instantly made it one of my favorite dessert spots.

It is the perfect day and Weather for Ice cream! My favorite Comfort Food! My Custard Hut… yes, it is! Atleast that’s how you are treated.
On this one of many visits, I ordered a Delicious Waffle Sandwich! With my favorite Superman Ice Cream inside! Yup, you read it right. I like the childhood flavors you can’t find many places… this place has them!
…I dont ever admit to eating the cone when having Ice Cream… but this Cinnamon Waffle Sanchwich, lets just say I only left the wraping… Very, very Good!
***oh, let’s not forget this one little Creamy Secret you may not know — «The Hut» has a NEW specialty Flavored Custard each week you can also stop in to try!**
Tell them Unilocal sent You!
YUM!!***

Went to the custard hut for the first time last week and can I say Mmmmmmmmm. Wow the taste was amazing but kinda wish I had put strawberries in it

Good frozen custard. Terrible service. The girls in there need to be friendlier, not be so rude. Smile it’s ice cream, it’s suppose to be a happy place!

Tried the warm waffle with custard ice cream. Definitely worth trying it. Soft warm waffle with cold Soft serve ice cream inside. You can’t go wrong.

Stay clear of this place! Custard is bland and service is so horrible and disgusting!!! I have never experienced such rude workers and manager. In my opinion, it’s pretty over priced especially for how bad the custard is. I’ve had it a few different items, I kept giving them chances and was never satisfied. Just know, if don’t you want your mood and day ruined by the cocky disrespectfulness and ugly looks they give, go to DQ or Shatila in Dearborn.

this place has the worst customer service i have ever experienced and i dont know if this girl is the «manager» but her name is zara! i will never ever come back to this crappy place oh and not to mention my chocolate ice cream tasted sour! yupp never going back. keep your sour ice cream and sour attitude!

My ABSOLUTE favorite custard I’ve ever eaten in the whole world and I’ve had a lot of custard. It’s basically part of my daily routine, I stop at least three times a week, and I’ve been known to go twice in one day. Vanilla cone with sprinkles (the crunchy kind. yum!) is my go to and it’s top notch. But I’ve had most all of their flavors (they have two rotating flavors that change out weekly) which are all delicious. And their waffle sandwiches! I can’t forget about those, what an amazing idea and they are definitely known for them! Freshly made when you order them, stuffed with your favorite custard and whichever yummy toppings you choose.
Seriously if you’ve never been… do yourself a favor and stop in. If you don’t like it then your tastebuds are wrong. You’ll just have to wait for your current tastebuds to be replaced in 7 years with your new and upgraded tastebuds.

I felt like dessert one night so decided to make the drive to Dearborn Heights for a treat. Is it kind of silly to drive that far for a frozen concoction? Yes. Is it worth it? Yes!
They have a ton of options. Want basic vanilla in a cone? They got it. Chocolate in a cup? They have it. Strawberry in a waffle (yes you read the right)? They can take care of you. They have any type of chocolate/​caramel/​candy/​fruit/​peanut butter desire you may have. This place is not for the indecisive!
I ended up getting a coconut pie blizzard/​flurry concoction that was absolutely delicious. It was icy, creamy, and full of toasted coconut and graham cracker bits.
The young ladies working behind the counter were very sweet and very patient with me when I couldn’t make up my mind!
They have plenty of parking. It’s a great place to enjoy a wonderful dessert!

The custard is rich and delicious, plus there are lots of choices for toppings. My only gripe is that they charge a fee if you use your credit card.

Just skip it. I was open to the change in management until this past week when I have had 2 bad experiences. The customer service is not good and the custard has changed. It is not a rich and creamy as it once was. I ordered the waffle sandwich after watching the party in front of me get them despite some warnings on Unilocal that they were not very full of custard. The ladies in front of me… full custard sandwiches, mine hardly any. Do I think this is because I am not Arabic… yes I do. Sad :-(After 2 decades of coming to the custard hut I will not be returning anymore.

Treats average. An ego waffle and ice cream? Maybe be a little more creative and make your own waffles.
The real issue is the customer service. The owner lady is ridiculously rude and always looks like she smelled something poopy. Their credit card machine was down one evening so she wouldn’t let me come back later to pay. I had a 4 year old with me and he had already picked out his cone so I sucked it up. They placed it in the fridge. I had to walk down warren to a liquor store with a 4 year old to get to an ATM. I wasn’t going to steal 5 dollars worth of ice cream. She can keep her garbage attitude and ego waffles. I never went back.

My new favorite ice cream/​custard spot after only one visit. I got the banana cream flurry, and it was spectacular. The flavor is natural tasting, and the custard is nice and creamy. I look forward to trying the infamous waffle sandwich during my next visit.

Every time I come in here I want to try something different but I always end up with their hot waffle sandwich! They have at-​least 4 to 5 different kinds of waffles you can choose from, then you can basically do any flavor custard, and add any fruits you want plus the Nutella and powdered sugar on top! Sounds so good I just might go back here tonight!
The actual store is very cute and clean! The boards are colorful and fun and the staff is polite and friendly! They will walk you through the menu and help you decide what you want etc.
Some ice cream/​custard places only except cash but these guys take credit cards too so it’s great!
I will always recommend this place to everyone! So delicious!

Waffle ice cream sandwich… Yep, it’s amazeballs!!! Warm waffle with your choice of custard or ice cream inside. It’s magical
This is my first time trying custard. It was thick, creamy and makes any tummy smile.
The menu is huge and lots to choose from.
Worth a try!!!

If I could give more stars, I would! AMAZING ice cream place. So so so beyond good! Easily my favorite ice cream place in town!

I enjoyed the sweet treats but did not enjoy the service. The staff seemed very snobby. It did not feel like a fun atmosphere. The food is well worth it though. Would go back!

Must try the waffle sandwich! It’s two eggo type waffle with the ice cream in the middle so yummy. Lines can be long so be prepared! But very quick and friendly service

When you want great ice cream and great service head to custard hut and make sure to grab the hot waffle sandwich!!! OMG!!!

I love their custard. The waffle sandwiches and flurries are great. Never had less than exceptional custard from there. I would give this place 5 stars, however, most of the girls are *somewhat* friendly, but there is always one (that I think is the owner… which is rather shocking…) who is pretty rude, doesn’t smile, doesn’t engage with the customers, doesn’t have great customer service skills, and it makes me actually not want to give the place my business. If it weren’t for such great custard, I probably wouldn’t come back, and honestly don’t know if I will much this season. Sometimes poor customer service can make or break an experience!

We love Custard Hut! Their custard is so smooth and creamy and their waffle sandwiches are a such a tasty combination.

I found this place when I saw pictures of it on social media. I was in the area over the weekend and decided to swing by on my way back home. I HAD to try the waffle sandwich!
Other reviewers are correct, the waffle is the frozen eggo variety, but coupled with nutella and frozen custard, it definitely does the trick! Aside from plain custard itself, and the waffle sandwiches, they also have a very diverse menu of shakes and flurries as well. They seem to have a rotation of unique specialty flavors that correspond with the season.
The staff was mostly teenagers, so they may not have been the most friendly, but they also weren’t rude.
Bottom line, it was pretty good. Would I go out of my way to try it? Maybe not, but if you’re nearby or driving through, I’d stop and definitely give it a try!

Amazing custard and I like there waffle sandwich too. Always adding nutella to it. Good and fair prices.

Clean. Friendly service. Reasonable prices aaand THE most delicious custard I’ve had in the metro area. Flavors change in addition to having the classic vanilla & chocolate options. Stellar local biz!!!

The custard is pretty good, I did like it. I had a hot waffle sandwich– pumpkin spice with vanilla custard. The previous reviewer was right when they said that the waffle seemed frozen, kind of like an Eggo, it wasn’t really special. I didn’t like that they were so stingy with the custard either. I’ve seen pictures onine where they were much more generous. Also, a thin layer of custard on a hot waffle means that the the custard is going to melt pretty quickly.
A big reason I won’t be going to visit here ever again is the absolutely horrible customer service. The custard is good, but not good enough to endure the bad service that you are sure to get here. Everyone else said it correctly. Seriously, go somewhere else.