I took my grandmother here in hopes there could be something done to help improve her hearing. The staff are professional and patient(which is important to me because my grandma has her own ‘pace’ of doing things). After we discussed my grandma’s lifestyle, they understood her needs and we settled on a specific type of hearing aide. Dr. Romano made sure my grandma could put the hearing aids in and out. She answered all our questions and didn’t seem annoyed in the least when we called her back with addition questions. We looked into any kind of discount Wayne County may have for hearing aids based on one Unilocaler’s suggestion but found out that you have to be working in order to qualify for assistance(my grandma is retired so she was out of luck). Depending on your insurance, you could pay a hefty price for the hearing aids(so it’s good to be aware before being overly committed). There are some less expensive ones out there but we found some loop holes with them too(example: Costco sells similar hearing aids for ½ the price but they don’t take insurance up front, as in, you could contact your insurance AFTER the purchase in hopes they would cover something but with no guarantees). So far, we’ve been happy with all the services provided by The Hearing Center of Excellence and will help to spread the good word!
Debbie Z.
Évaluation du lieu : 5 Dearborn Heights, MI
Initially went here because I had an inner ear infection that just wouldn’t go away and they gave me a hearing test. Finally, the inner ear infection was cured, but my hearing was a little below par — fore!!! The doctor told me that hearing aids were like $ 3,000 or above! Yikes I told him — I can’t afford that! He said well you live in Wayne County right? I said yes. He said you work in Wayne County, right? I said yes. He then said that I was eligible for assistance!!! OMG — I said well, give me the referral! So, I had to go to Michigan Works in Livonia and talk to a man about rehabilitation services and how not being able to hear and understand students affected my job, in which it did. How many ways/times can you say huh, excuse me, what did you say, can you say that again, speak up??? I had to prove that I was sick, easy my medical records at my house is inches deep!!! Ohhhh… So, next thing I know I am approved! My medical insurance provided $ 1,000 and they picked up the rest. So, in essence, it cost me $ 0 — how much better can that get? So, now I have my hearing aids from The Hearing Center of Excellence, thank you very much and did not have to pay a dime! The only thing is the batteries are only good for about two weeks. Luckily The Hearing Center has a club that you can join for $ 20 and for another $ 20 you can get a whole box of batteries. So, whenever I run out of batteries I just go up to the Center and give them $ 20 and they will give me another box!!! Not bad and I think this saved my job!