Batteries Plus Bulbs

Could be a 5 star review based on our first experience here, but they are fortunate to receive a 2 at the grace of the very customer service oriented staff that addressed our issues after the fact…
We assume that they simply sell batteries and the like, but based on our previous visit with an incredibly helpful employee that went way and beyond our expectations for customer service; this is why we returned.
Now, our second visit: Let’s say that it is less than acceptable when another employee addressed an innocent inquiry regarding services available with an obvious chip on the shoulder and unwarranted, aggressive in nature comment (s). Furthermore, when an apology was extended and failed to be received… leaving the customer to feel as if he had done or said something wrong, is just bad customer service. I’m trying to not go into too much detail here, but the bottom line is that an overly aggressive, short-​fused employee isn’t good for business. I have to say that considering as nice an understanding as the other staff were, we still made a purchase for necessary items, but left with our services not fully redeemed, and we would rather do without taking advantage of waranties available for our products than to deal with that overly sensitive, aggressive employee again.
Should the management or ownership feel the need to reach out, we’d be happy to discuss this further.

Don’t go here for iPhone service!
Went here 12÷4÷15 for a replacement battery for my son’s iPhone 5. Service was done in 30 mins so I left feeling pretty happy. But as my son started using his phone we noticed that our data usage skyrocketed. Turned out he was getting kicked off of our wifi network all the time. This time I took the phone to LifeLine in Inman Park. They inspected the phone and found lots of cracks in the (mother) board of the phone — clearly from the battery being pried out from the wrong side. The wifi issue is due to the damage of the board and is not repairable. So now I am shopping for a new phone. Somebody doesn’t know what they are doing at the Shamrock Plaza Batteries Plus — and it just cost me a new iPhone.

I needed to replace the battery in my watch, and after searching the Decatur area online I discovered Batteries and Bulbs. I was not aware that they were in Shamrock Plaza before, so I was pleased to see they indeed installed batteries in watches. I called to find what they charged…$ 9.50. A little high IMO, but OK.
When I drove out I saw a notice on the door which said they were running a special where they would install watch and car remote batteries for free with a ten dollar bulb purchase. Good Karma for me I guess. So I ended up walking out $ 13.00 poorer… with two LED light bulbs and a new installed battery in my watch.
The store was pretty busy, so I think they are doing well. The employees are helpful and seem to be happy and busy. Mike, the guy that helped me, showed me how to remove the back of my watch (I asked him to show me) and was very pleasant. They seem to have EVERY kind of battery, although they seemed a bit pricey. But if you need a specialty type of battery or bulb, it is good to know that they are there and ready to help.

i just came back from a relatively stressful search for someone to fix my Nintendo DS. CPR at Northlake told me it was a battery problem, Play N Trade told me to try these guys … I was skeptical, because I thought the place only sold batteries, not fixed stuff… but I tried it anyway.
Omg! The employees were super cool. They didn’t hound me with questions and they weren’t incredibly cold– they were right in the middle. They made light jokes while working, cracked open my DS, changed the battery, tested it, and then charged me for just the battery. When I asked for a handling fee, they laughed and said that it’s ridiculous that some repair places charge a lot to just open the device. I only ended up paying like $ 20 for something that could have cost me between $ 50-​$ 100. I’ll definitely recommend and come back!

This place is great – fast, good people, and always helpful and honest!!! Mike and Will especially.

Batteries Plus definitely knows what is up with batteries. I mean, we walked in for a specific battery, and the guy knew exactly what we needed. However, I have to take two stars away for the other cashier at the desk who rolled his eyes at my husband. We probably won’t be back.

Super friendly people. I was in and out, who doesn’t love that. I went to five stores. Walmart, target, lowes, bestbuy. None had the battery for my car key.

I bought a Samsung Galaxy Note 2 from Swappa and it came with a zero lemon battery. I removed the battery to insert my memory card and could not figure out how to re-​insert the battery. Desperate, I went to Batteries Plus to buy a battery since the battery I ordered from Ebay wasn’t due to arrive for a few more days. They had the battery I needed in stock but I got sticker shock when I was told the price. The gentleman helping me started looking around and found a battery left for recycling that could get me through a few days until my new battery arrives. I couldn’t believe they helped out like they did. Coming through like this in desperate times will gain you long time loyal customers. Thanks so much, you have no idea how much that meant to me and now I know where I can go to get hard to find batteries. Thank you Batteries Plus!

Their price for replacing the screen on iPhone 4S is $ 140!!! The gadget wizards on Piedmont near the Two Minit Car Wash charges $ 70… The staff is friendly, though, so I’m still giving 3 stars… I’m guessing this place is a last resort or an high end, boutique style battery and light bulb joint. Anybody got extra money to throw around? Go here. Or call me.

This place always takes good care of me. I come in here frequently with weird battery requests and they always can accommodate me. I recently came in with rare Polaroid battery needs. Will is the man! He soldered together four batteries and used some of the connectors needed from recycled 9 volts to make sure I had what I needed. They always keep me coming back. If you need a nicd battery built from the ground-​up, ask for Will. The guy can build anything. Thanks!

Great selection, good prices and very helpful staff. This is the 2^nd time I’ve bought a motorcycle battery from them and I’ve been very pleased both times.

i LOVE Batteries Plus! Honestly I really do. Batteries? Check! Light bulbs? Check! Odd little helpful items? Check check!
Growing up, my dad had his Radio Shack. I now have Batteries Plus. When my funky car key fob crapped out, they replaced the batteries for me. The weird battery on the home alarm key pad? They built that for me! The tiny little commemorative gift clock from my old church board? Yep– Batteries Plus has that battery for that. You will never need to find how it opens. They will install it for you. The service is great and you really had no idea you needed what they have until you go there. Just try it. I promise you will be back.