Decatur Self Storage

They get two stars for keeping our belongings safe and climate controlled. Due to circumstances beyond our control, we needed storage quickly and inexpensively. They were nearby and the price was right. We had sold our home and had on offer on a new home that fell through. That left us homeless. At least we still had our jobs, but we were really backed into a corner. We used credit cards to keep a roof over our head for over 6 weeks to avoid living in our car with our child and pets. We made an offer on another place and did not know the closing date up until the last minute. We were unable to give two weeks notice for leaving our storage unit, and frankly forgot about it, what with being homeless and all. I pleaded with the son (who seems to be running the show there) to prorate our fee for September. He claimed only his dad had the authority to do that. In order for him to allow my movers to empty the unit, he forced me to pay the month in full. We were only there until September 4! He told me to call back and speak to his father, the owner. His father was never there when I called, so I emailed him. He did not give me the curtesy of a reply. I understand they have rules, but I feel that they could have made an exception for us if they had any empathy for our situation, which apparently they did not. Furthermore, they feel that their place of business is an appropriate place to promote their religious beliefs. They are selling a book about how to get into heaven. How about acting Christian if you are going to promote that?

Decatur Self-​Storage has a rather eclectic look to it from the outside, but once you get inside everything is very organized and clean. We rented a 5×5×10 climate controlled unit for the past few years and our stuff is in excellent condition. The staff is also quite helpful and nice. If you’re looking to save a few books on a storage unit (which adds up to quite a few bucks over time!) I would recommend Decatur Self-​Storage!