Dekalb Medical Center

If you care about your loved one avoid this place. If you are in-​line for a sizable inheritance then yeah, make this place your go-​to for the get-​rid. Why such harsh words? Well… My husband came to their ER by way of apathetic paramedics, that was actually the highlight of this journey. He sat freezing and racked with pain in their ER receiving IV fluids, they thought he was dehydrated and had the flu. Keep in mind, this was a normally healthy 39yo man that could not walk, feel his feet, use his hands, sleep, swallow or eat and had sky-​high blood pressure. That is some flu. Anyway, they released him after 4 hours with a drink fluids and hope for the best «treatment». By the way, they didn’t even give him a wheelchair I had to drag/​carry him to check-​out. Luckily, we found our way to Emory U Hospital so finally he was properly diagnosed and recieved treatment for his actual ailment, Guillian-​Barre Syndrome. Just because you have never seen it before doesn’t mean it doesn’t exist.

Avoid at all costs. I was not a patient but drove someone to the DMC Emergency Room this month. Fortunately he was not on a life-​threating condition. It took over an hour for admission and he was assigned a sign «Hallway xx» which literally meant a bed on a hallway! Nurse staff was terrible, he was «assisted» by a PA who did not catch that one of his current medications could have been the problem. Charged almost 2000 dollars for subpar service. Let’s see how much the insurance will cover. Go elsewhere for emergency care.

My mother was admitted here 12/​24/​2015 recovering from Cancer surgery she had some complications i.e. no appetite/​not eating, blood clot in her leg and blood sugar not regulated due to her not eating, I told the doctors in ER and the nurses she is not eating and as of 12/​26/​2015 they still have not provided her with a feeding (we give her soft/​pureed food because she will not swallow), they are giving her antibiotics, giving blood and taking lots of blood for all kinds of lab test and know one can tell us anything, 12/​26/​2015 the doctor is suppose to be making his rounds and I can’t wait to speak to him/​her. Tamara the RN is rude and can not give a straight answer when you ask her a question, as soon as my mother is able to travel the family will move her to a BETTER FACILITY with quality staff members that cares!!! Someone is always here with our mom because we don’t trust the staff Tamara and a CNA has already been rough with her and my brother had to check both of them about that.

I didn’t have to wait too long in the ER waiting room. This is likely because I was having chest pain, dehydration, abdominal pain, etc… However, after making it to the back, I waited more than three hours before ever even seeing a doctor. An IV was finally started afterwards, but it was for a dose of pain & anti-​nausea medication. I was never given fluids, and after a CT, X-​RAY and labs, I was told that everything looked normal, and was discharged. There was no explanation given for the blood in my urine, or the severe abdominal pain. Off to seek care elsewhere. At additional expense. Not a good experience! Unless I’m brought in by ambulance, I won’t do it again.

Dekalb medical hospital doctors are thoughtful my daughter is admitted almost every month the doctors call to make sure she is ok. No other hospitals call to check on her at all. Thank you Dekalb medical Center

If I could give less than one star I would. If you care about your loved ones don’t take them here. Medical malpractice is their speciality. Whether it’s putting feeding tubes in your lungs or not giving you enough pain medication they’ll make sure they murder your loved one. This is as criminal as hospitals in Atlanta gets.

So, my daughter was in the kitchen cutting some fruit and sliced up her thumb in the process. When she came into my room in a panic to get my diagnosis of the injury, I thought about it really good and figured it would be best to take her to the emergency room for some possible stitches. Well, the closest one for me was DMC on Winn Way.
When we got there, we were kinda greeted by the front desk registration lady who was on the phone at the time, but when she realized I didn’t know what to do, immediately hung up and checked us in. The triage nurse called us back first to get weight and blood pressure and to ask the pertinent questions. Shortly after that, the patient tech came out and called us to the back. We were then greeted by the section nurse who later walked us out to the check out counter. The guy who we thought was the doctor, was actually a nurse practitioner and was definitely the bomb. He was smart, funny, handsome, and overall a cool dude. He had us in and out in no time.
Basically I like the new approach they have to emergency room care. I am not much of a picnicker, but it seemed like everyone today generally cared about helping the situation. Even when I went to check out and was taken to the billing center, I was placed with Chad to take the insurance information. He was super nice and completely down to Earth.
I couldn’t have asked for a better experience today being that I had to hang out in the emergency room for a while. I was in and out in under 90 minutes (from beginning to end). I don’t ever remember it taking only 90 minutes to be seen from beginning to the end on a Saturday in the ER. That might be normal though, but the last time I had to make an appearance in the emergency room, it took hours and that was just to get the triage nurse to ask you what was wrong. It was darn near a guaranteed 4 hour minimum event back then. Hey, maybe we caught the ER at a good time today. Who knows, but I’m thankful they handled this situation in a timely fashion and care and compassion.

This hospital is awful! Where should I start?
My grandpa had a surgery there and he’s still in the hospital.
First, they don’t have any snack or beverages machines at all! If you want to eat something you have to go to another building but they close everything there around 4pm.
Second, my grandpa came and 10am at the day of surgery, his surgery had to start at 12pm and he wasn’t supposed to eat and drink. They started a surgery around 7pm and they didn’t show up during this time, I had to figure out what’s going one and nobody apologized at all.
Finally, and it’s the most important part. they don’t care about their patients at all. I have to spend there all days and nights because they don’t come to his room. If he pushes a button to call a nurse they will come only in 30 min. Rooms are very dirty, they are not cleaning floors and bathrooms there. Yesterday, we had some occasion and we needed to clean the floor. I asked them and they told that they have only one housekeeper in the hospital and she is very busy! I was waiting for an hour and then I cleaned up the floor and bathroom by myself. Patients meals are very poor there, they have very disgusting and cold tea and coffee. Even if you ask them to bring water no ice they will bring it with ice.
I can add a lot of different thinks like that but I just want to say NEVER go to this hospital!

Although I was there a grueling 8 hours, the Dr. s were very knowledgable and thorough with their examination.

Pros:
— They did run several tests (urinalysis, pelvic, CT, blood work, etc) in a timely manner (although we did come via ambulance which gets the ball rolling much faster)
— The ladies at the ER reception were friendly and helpful
— The guy who took her for her CT was very nice… that’s where the pros end
Cons:
— As mentioned in a previous complaint, the apathy is UNREAL! While my sister screamed and writhed in the worst pain I have ever seen her in, nurses talked about her in the hall «They haven’t gotten rid of that girl yet?»
–At one point I stepped into the hall to express my concern at the level of my sisters pain and to let her nurse know I had never seen her like this. She rolled her eyes, walked by, and completely ignored me mid sentence (Note: I was being very nice).
–No one ever responded to the call button being pressed. In fact, you could hear them pick up and then immediately hang up
— The first and ONLY time we saw the doctor was just long enough for her to say the tests came back negative, they had given her enough medicine (even though she was still screaming in pain) and that they would be discharging her
— No one even brought us a wheelchair to get her to the car… she was in so much pain she could barely walk. They just stood in the hallway laughing at their «inside» joke (finally got rid of the problem patient)
I would NEVER go here again! Go to Emory! It’s not that much further away.

Worse hospital in GA they don’t take Obama Care and they don’t tell you that @ the front desk when you obviously have to give them your insurance card and manually punch in your social security number when entering the ER. The lady @ the ER front desk was very rude ghetto and act as if she hated her job, it was 3am the ER was empty so her attitude was not necessary! They do all this work on you and at the end of your services they tell you they don’t take your insurance WTF! I hate dekalb and all the black females that work there are incompetent, obviously you don’t need a college degree just a career certificate to work there…

If I could give this hospital a «0» I would. Unfortunately, I’ve been in and out of a lot of hospitals in Georgia (with family members) and this one is BY FAR the worst! My sister has CVS and was going through an episode. We usually go straight to Peidmont, but she was in so much pain and DEKalb medical ER is down the street from us. The nurses were slow, rude and seemed to care less about there patients. The only reason I was able to get the doctor to see what was going on after an hour wait of my sister bent over in extreme pain was to literally hail her over. They kept saying they were waiting on rooms to open but we STAYED IN A HALLWAY FOR FOUR AND A HALF HOURS ANS NEVER GOT A ROOM! They gave ppl after us a room (we have insurance and requested one). I had to find the doctor and stop her to get her to get the nurse to give my sister the second dose muscle spasm medication the doctor has already prescribed. It took them an hour and a half before they finally put an IV in. They never gave her fluids, even though she and the nurse said she probably needed them since she’s been violently throwing up for hours. They didn’t ask for a urine sample until 3 hours in. The bathroom had STREAKS OF BLOOD ON THE FLOOR, FECES ON THE TOILET SEAT, and tissue everywhere — it was the most disgusting bathroom I’ve ever seen. They refused to treat her episode the way ALL (which is very extensive and includes 2 states) other ERs have treated her episodes — the doc insisted on no morphine, or any other narcotic even though she was STILL in pain after 4 hours and was told and pulled up her past treatments. This is probably because they seemed to have a number of drug addicts that came there. I finally asked that they please discharge her so that I can take her to Peidmong as she was STILL in great pain and we had been waiting in that hallway for and hour without seeing a nurse or doctor! They were rude, told me false information, and finally discharged her still crippled in pain. I had to drive her to Peidmont at midnight, who immediately omitted her, the doctor immediately came in and introduces himself. He then immediately ordered morphine. Within 20 min she was much better. They gave her fluids. They were all extremely nice and helpful. Everything was clean. We went home and hour later completely satisfied. NEVER NEVER EVER GO TO DEKALB MEDICAL, IT WAS THE WORST EXPERIENCE I HAVE EVER HAD! UNPROFESSIONAL, UNSANITARY, and they COULD CARE LESS ABOUT THEIR PATIENTS!

This place seems very disorganized. I had to have some imaging done and the imaging center has a separate entrance/​parking lot. The sign clearly states you need to see the receptionist for a code so I pull up to the front, run in to get this secret code and the receptionist looks confused. Um… then she proceeds to tell me the code is for after your appointment to get out of the parking lot. Ok, change you silly sign then. I saw others doing the same thing.
Then I go in after having an appointment and still wait. The nurse chuckles and tells me they don’t take appointments. Well then why on Earth did some crazy person give me one the day before? They just seem to be the blind leading the blind over there.

Wowww. where do I start? We are new to this state so had NO IDEA!
Son came in by ambulance due to a seizure. I get to the emergency room and its GERM CITY! Floors dirty… people sitting on top of each other (close seating).bathroom looks like where they bred EBOLA, SWINE FLU & H.I.V at. It took about 15 mins (not too bad) before I was allowed back to see my son.
On my short walk to his room. I noticed DRIED blood droplets on the floor. I get in his room and just complete filth! They had a toilet in there with a pull curtain that looks like its from a Good Times hospital scene. Must I mention it looks like the base of the toilet hadnt been cleaned since Obama’s been in office… ALL BAD! A what looked like a roach was crawling on the floor. Breeding ground for sickness. We had to share the remote control to the tv with the other rooms. can we say cross-​contamination? The remote we had said for tvs room 8−11…okkk.we were room 12. uhhhh where’s our remote, dude? Crazy!
HERE’S THE KILLER THO… the doctor comes in and has my sons name on the chart but somebody else’s medical information… WATTTT? So she says Ill be back but we NEVER saw her again before discharged… Yea Crazy!
I wouldnt recommend ANYONE to go to this hospital for a bandaid!!!

I went to DMC after a horrible experience at Atlanta Medical Center where the nurses in the ER were inattentive, and it took hours to get any kind of assistance. DMC was a godsend in comparison. Service was quick and speedy, the nurses were super attentive, and everyone was very compassionate and helpful. If I ever require any future emergency health services I will definitely come here.

The ER staff is great. The nursing staff between one side if the building and the other is like night and day. A tech couldn’t give her a band aid for a bleeding sore, because that’s not where she took blood and couldn’t take it from her cart? She had to go to the nursing station to get a band aid? 3400 area is wonderful. 3300 is the pits.

It’s hard to give a hospital less than at least a three star review if you don’t die, but I think my not dying was mostly accidental.
I have a medical condition that lands me in the hospital often, so I’ve seen my share. In this case, I arrived unconscious.
It’s hard to figure out what they did exactly other than give oxygen and take blood. Lots and lots of blood. Some hospitals say I’m a «hard stick,» and I mentioned this and said they usually insert a PIC line and I wouldn’t mind if they found it easier. No. For two days, they drew vials and vials of blood, each requiring at least 4 – 5 sticks because the nurses couldn’t find a vein. Few even said they were sorry for hurting me. It hit the point that they had ruined so many veins that they were beginning to look at my feet as options. Repeated requests for a PIC line were ignored. I actually hit the point that on the last blood draw, I started crying and couldn’t stop — and I’m 40 years old, frequently sick, and I generally barely acknowledge the needle. I just couldn’t bear to be stuck anymore.
The majority of the doctors made me feel like I was wasting their time, and yet it was an Act of Congress to get them to let me leave. One said I had had a heart attack. One said he didn’t know what was wrong with me but I looked «very sick.» One was convinced I had a blood clot. The last was sure I had pneumonia.
I spent the better part of seven hours waiting in a room alone for a CAT scan. I repeatedly asked for water but was either ignored or told I couldn’t have it until my test. Someone finally brought me some really cold cranberry juice that was great.
But the most disturbing moment was after I was admitted. I woke up having an asthma attack. I called the nurses and asked for a breathing treatment. (I had come in for severe hypoxia and shortness of breath.) While they stood around and tried to decide if they could order the treatment, I finally got to my bags and used my rescue inhaler. They nonchalantly left, apparently deciding I had the situation under control. Asthma is not a «let’s stand around and see what happens» kind of thing. They had no clue and even less concern.
There were a few employees who were very nice to me – the guy who brought the juice and the guy who did my CAT scan particularly — but the overall attitude I encountered was people who couldn’t be bothered.
I ended up checking out early, partially because I had some pressing real life concerns but mostly because I felt like they were wasting my time and I was wasting theirs and it was just causing me stress, pain, and money.
I would seriously rather be taken anywhere but here again. I still have no clue what happened to me, and I don’t think sticking around would have changed that.

I don’t usually give a 5, but this place has done so well to so many of close friends and family.

I am not a customer here, but as a healthcare worker I come here frequently as part of my job.
I can say that this is one of the worst medical centers in the city. Their staff is overworked and it shows in how they interact with allied healthcare personnel and their patients. Walking into the ER feels more like walking into a room of juvenile high school students gossiping about one another and their patients.
The staff is extremely rude and I can say both from first hand experience and from discussing with other health care personnel that most of the staff cares more about getting patients out of the building as quickly as possible than educating or helping people.
This place is a product of profits over patients. They only want your money and want to make you a repeat customer. They run on a bare minimum staff (most of whom are, admittedly, underpaid– which may explain why they are all so unhappy) and are not able to meet the needs of Dekalb County. Several times a week the hospital is filled to capacity and they are unable to accept any more patients.
Do yourself and the staff at DMC a favor. Go somewhere else.

Not that bad as the review. It’s an old hospital so the mood is not that great but good for a hospital. Emergency room looks so crappy, (kinda 1960s feeling) once you in the ER you will be depress for sure. Some of my few friends working here and according to them it’s a fine hospital, well pay and good shifts with enough load.