Firestone Complete Auto Care

Went to have new tires installed on my car. The rear wheels on my car are wider than my fronts. Therefore, my rear tires are wider as well. I communicated, just aheads-​up, to pay attention to the sizes. They didn’t do it right. Then I took it back, and they worked on the car AGAIN, and then just swapped the entire wheel/​tire, so that both rear-​tires are now installed on my passenger side, and both fronts are on my driver’s side. Totally unsafe.
They reimbursed my amount, I went to their N 22^nd location to see if they could resolve this for me. SAME thing happened. The manager wrote it down correctly on the documents but clearly the installer didn’t do this correctly. Not to mention the installer ended up adding 2 layers of wheel weights to my driver’s side to rebalance the mess up. Not sure why that made any sense other than laziness. But the manager is to blame as well, since she didn’t make sure the mistake wouldn’t happen again. She was very aware of the l
District manager ended up calling me over this, and is paying for my install at different company to fix their issue. Because his words «they failed to establish any trust for my business» — he’s correct.
New tire shop shows me they damaged my inner tubing/​trim to make the install. «LR — tire has ripped bead close to the crest/​crown of bead, may cause leaks in the future.
(These were brand new summer sport tires — and stock sizes, so no fancy stretched tires). Now I’m stuck for a few hours at the new shop, needing new tires (not cheap).
**Management was involved at both locations, and STILL installed incorrectly.
I now go to Neal Tire. They noticed the different sizes right away and I didn’t even have to warn them of this. I’d give these two Firestone locations in the 62 522 area negative 10 stars if possible.