Ruby Tuesday

Over salted food, disgusting bathroom, but an excellent server in the bartender/​waitress until she agreed that the broccoli was over salty, and «had been all night»
What?

I had a good experience at Ruby Tuesday. I had the salad bar and a half rack of ribs. Everything met my expectations. The salad was fresh. The people were nice. I was not looking for a fine dining experience. My friends and I enjoyed our experience.

Worst experience ever. The only good part was it was so bad it became funny. No one could believe how terrible the food or the service were. We were waiting for a hidden camera to come out and someone to tell us it was a prank to see what we would put up with. Of course the extra charges on my credit card weren’t very funny. I would not go here or any ruby Tuesday ever. To be specific, took forever for any orders, brought wrong food from other tables, gave our food to other tables, very rude, no refils on drinks, brought part of the order as we were ready to go, charged me for other tables food, took 20 – 30 minutes to try and fix credit card mistakes, and talked about their personal life way to much.

I have eaten at many Ruby Tuesdays in many parts of the country. Without a doubt this is the worst. In our party, all of the food was overlooked to the point of inedible. My «fall off the bone» ribs were so dry, I couldn’t chew the meat off. My colleagues ordered medium rare steaks. They got medium well to well done. Great service but horrible food. Stay away!

Absolutely terrible restaurant! The service is so slow and the food is always awful! I ordered a bloody Mary with absolute and she came back 25 minutes later to say «we have no absolute vodka, they were out of every vodka! It took 50 minutes to get our food. The broccoli in my soup was raw, the lettuce on my husband’s burger was rotten. We heard the Manger come to a table next to ours and was apologizing to a customer for accidentally charging his credit card twice. We’ve been to some bad restaurants, but this Ruby Tuesday’s in Decatur really gives the chain a bad reputation. Will never go back!!!

I’m not a regular at RT but have generally found it good. But I have to say the last few times I’ve been have been tremendously disappointing. My most recent trip will be my last. Ordered a burger with a trip to the salad bar, no other side item, didn’t want the fries. The salad bar looked like it had not been stocked in hours. Empty trays everywhere, the ones that did have anything in them had very little. Slim pickings for what was once one of my favorite salad bars.
The burger arrived and I cut it in two to eat it, at which time I discovered it was rare, uncooked! That after waiting 30 minutes for a simple burger in a very un-​busy place. The waitress took it back, another 20 minute wait, the burger that came back was both very small and VERY over cooked. Was the cook pissed that I sent it back, so he purposely over cooked it? Even calling it a burger is generous, it was a super thin patty and about the size of a common Mcdonalds burger. So I got a burger and a trip to an anemic salad bar, $ 20. Crazy. I won’t be back.

I have no idea where to begin. I love this place. The bartender… jennifer is absolutely fantastic … knows everyone n what they drink n always smiling. shane smith… general manager is as friendly as u will ever meet… food is always great… servers are attentive… new manager tim Is also a great guy. julie is also new n seems to fit in well. Very nice. stop in and c jenn n tell her Tanya sent u…

Service, selection and food prep have gotten much better lately. I still prefer the old décor.