Sam’s Club

I bought a new Samsung S6 smart phone on 4÷18÷2015. It died 5÷22÷15. Sam’s only stands behind the phone for 30 days. Had to go to local corporate office and they will have to SEND me a new phone. Where’s the service Verizion bragged about!!!

«ONE STAR» IS TOO HIGH OF A RATING! ***** WARNING******
I would like to report a robbery! The Sam’s Club store in Champaign, IL stole $ 68.49 out of my checking account via a debit card that was inadvertently slid through their credit card machine but was never authorized with my signature nor was it ever authorized with my debit card PIN. After being denied any receipt or paperwork of this underhanded transaction, I walked out of the store upset, distraught and without any merchandise and somehow convinced by the management that Sam’s Club had not removed money from my bank checking account. I have returned to the store everyday since this transaction occurred — yet NO ONE there seems concerned in the least and I am repeated told that somehow this whole thing is MY FAULT?!? I have repeatedly asked for receipts of the «transaction» and the stores management has denied each time — though they have shown me information on these papers — they are still unwilling to even let me have ANY copies; I have been denied ever seeing the videotape surveillance of me standing at the cash register — though the management has reviewed these images and reassured me that this entire thing is totally my fault; I have been denied the merchandise that I supposedly «purchased»; I have in my possession little or no evidence that I was ever in their store on the day they these thieves robbed me of my debit card number and removed money from my checking account WITHOUT MY AUTHORIZATION! … I have reported this robbery to Sam’s Club (corporate) Customer Service and still have heard nothing back from them! Yesterday I filed a former claim against Sam’s Club with the the Better Business Beuro and am currently waiting on a response.

The Tire & Battery center at this Sam’s Club rocks the house. For a mere $ 15 they were able to rotate and balance our tires. Excellent service and very knowledgeable staff.
Highly recommended!