Suburban Custom Awards & Framing

I’ve had nothing but great experiences here! The attention by the framer was very helpful in allowing me to choose what looked perfect for my vintage Miro litho. Much better than Micheals craft shop and their quote was less also — good all ’round. I like the setting and though I wasn’t in any kind of rush to get my pic done it was ready in a week and a half or so. I felt comfortable, not rushed and got to make my choices at my leisure — gotta love the amount of frames to pick from too — I’ve bought cars faster than I could pick a frame that day. She was still quite easy on me and very helpful. I’ve had about 4 things framed here, I’ll continue to come as I really like this place for my nice family pieces to be done and done right! Thumbs up folks!

I would not recommend. They are so unorganized and nothing is ever on time. I ordered a crystal awared with the help of the owner, Sean, for my dad for Father’s Day on June 10^th and was told it would be ready on the 17^th. It took them 3 extra days to finish because they «lost my paper work». And when I emailed the owner Sean multiple times to check on my order I still never got a response on when my order would be ready. And when I went to pick it up they spelled my dad’s name wrong and tried to charge me again! So On Father’s Day I didn’t have anything to give him because I spent 160 $ on a crystal award that wasn’t made right. Absolutely ridiculous. I will never again order from this horrible company. So unreliable especially the owner.

This place is pretty awesome. I spent at least 30 minutes in here trying to decide on a trophy for our fantasy football league. The woman that was working that day was very nice and EXTREMELY helpful. I didn’t make a decision that day, and settled on a cool trophy that I found online. But if I ever need a trophy, plaque, or award for something I will definitely visit this place again.

Just go into this place knowing you need to stay on top of it, if you want to get your order on time. I took in three items for framing…2 smaller prints and a sports jersey. Pick up time was 1 month later. So, 1 month and 2 days later I went by to get my items. The 2 smaller pieces were finished, but the main one… the birthday gift… the $ 500 framed jersey… hadn’t even been started! I was astounded! And I’m afraid my comment regarding leaving a
review was what spurred on the completion of my framed jersey in the following 48 hours. When finally completed, all the work was very well done. No discount or compensation for not being ready on time was offered. Don’t take for granted that the promised time of completion will be accurate. If you need item (s) for a birthday or special event, follow up yourself before then to be sure its done on time. I have no complaints, tho, about the quality of the work done

I would not recommend this company to anyone. I wanted to get four words engraved into a flask as a wrap gift, and not only did they want 25 $ to do it, which I thought was really pricy for such a small task, but they wanted another 20 $ to be able to do it in less than a week. 45 $ for four words?
They also refused to answer any of my original emails through their website, and with their limited hours and my work schedule it was really difficult for me to get in touch with them. It was really a disappointing experience all around.

One of my organizations has purchased a few awards from this company (plaques and standing awards). They have been a pleasure to work with. They get things done very quickly. Their products are of good quality and reasonably priced. They will help you figure out the best item for your needs.
Note: I appreciate the signage that they have showing where they are. I was totally confused about where they were. Their signage helped me find it.
We plan to keep using them.