Total Women’s Health and Wellness Center

Dr. Johnson is the only on/​gyn I have EVER been to in my life that didn’t make me feel terrible and never want to go back. I have a huge phobia of going to the lady doctor, it is one of my least favorite things in the world. I have to clear out basically an entire day to recuperate from it. I called the office here to see if I could set up an appointment and told them my symptoms and they told me to come in that very day! After being shut down by Atlanta OB/​GYN this was very refreshing. When I got there the wait wasn’t very long even though there were a lot of people in the waiting room. The nurse who took me back was really nice and asked me some conversational questions, which made me feel more comfortable. Dr. Johnson promptly called me back after they took my vitals. She explained every single thing and worked as quickly as possible to get me out of the office. She was also very calming. I couldn’t believe how painless it was. I’m so happy that I finally found somewhere that I like!!!

I would love to give them 5 stars as it seems like the Dr really is good because she has high doctor ratings which is why I came here. However I can confirm what everyone else is saying about the wait… it’s long.
LOCATION/​PARKING:
Downtown decatur. Near the Krogers. They don’t have free parking. There’s an open air parking lot right past their building that isn’t too expensive, I think $ 3 ($ 4 at max)
LONG WAIT:
I was on a tight schedule, I had a 2 hr window, a little more if needed. I was only there to get a simple paps. I got there right on time, and the receptionist told me to have a seat. It took awhile for them to hand me the materials to fill out atleast 20 or so minutes. I began filling it out and continued to wait, another 15 minutes. I went to the reception desk to ask when realistically I would see the Doctor… she said it would take another 30 minutes or so. I didn’t have the time so I left. They seem like relatively nice people, but the wait is cray… atleast 1 hour.
I saw the Dr come in about 30 minutes after our scheduled appointment, so it just seems like the culture of the place is very lax in terms of promptness.
SIDENOTE:
I had to use the restroom and they told me to go ahead and pee in a cup. That was fine, but they had the flimsy dixie cups and a barely usable marker to write my name on. I placed it in the little door to find another full cup of urine… I didn’t like that. Get tops to place on the cups and have us write on that. I know everyone isn’t Kaiser, but I just wish that everything was a little cleaner.
I initially planned to come back, but I don’t think I will.

this office deletes negative reviews to bolster their ratings. they are awful. i changed doctors at 35 weeks pregnant because i did not trust them to provide a reasonable standard of care to me or my baby.
i also talked to dr. johnson about how appalled i was at the «care» the try to pass off to their patients. she was nonapologetic and did not try to ease my concerns at all.
switching doctors for my labor and delivery was the best thing i’ve ever done.

I was scared to death of getting my exam but Dr. Carmichael showed me an diagram of how it will be done then during the actual exam she talked me through it. She’s simply amazing

Dr. Johnson was by far one of the rudest doctors I have ever seen. After waiting an hour to be seen and then put in three different exam rooms, Dr. Johnson finally came in, laughed at my symptoms and told me verbatim that she «treats symptoms, not causes.» That’s much like putting a Band-​Aid on a broken bone. She told me that she didn’t want to treat me and suggested I go see a different doctor. I left feeling patronized and that my health problems were my own fault, not the fault of my body’s physiology. I paid a co-​pay to wait an hour, see the doctor for 5 minutes, be laughed at and sent away with no referral, no help and no trust in her as a doctor or a person. Her actions and words were appallingly disrespectful.
I will never, ever go back to this clinic and I would STRONGLY advise anyone I love to avoid this place at all costs.
In other news, the lady at the front desk was great.

Booking appointment
I was hesitant to book an appointment here because of the mixed reviews at other websites but I figured what the heck since what I needed was (I thought) pretty straightforward. When I called to book the appointment the nurse ran down the logistics of the cash only parking and other costs almost in a defensive way. I read complaints about this online so again I was not deterred. However after arriving I discovered there is a parking deck you can go to that has an elevator directly from the deck to the office. You don’t have to park in the cash only location even though I was told it is the only option.
Arrival
I don’t remember how long the wait was so cannot comment on that. I do recall that as part of the vitals I was asked to pee in a cup which struck me as odd given the reason for my visit. I told the nurse I didn’t have to go and I wasn’t informed when booking the appointment this was necessary. She didn’t press it so again no problem.
Appointment
It went okay. Dr. Johnson was nice. She did question my choice and purpose for the visit. During the appointment she made a comment that it would be less uncomfortable if I were to have a baby. Hmm, seriously!
Prescription and Follow-​up– reason for 2 stars
None of the pharmacies Dr. Johnson called that were eligible with my insurance could acquire the prescription from their mutual distributor. Dr. Johnson wrote me a physical prescription and told me good luck. I called other pharmacies and did an online search. A pharmacist confirmed what I learned online. The only way to get the prescription in the U.S. is for a doctor’s office to order it to be sent directly there. I left this message on the nurse line and the nurse who returned my call argued with me. Her main issue was that I did not drive to an eligible pharmacy and hand them the written prescription so how could I know they couldn’t get it. Deep sigh… Dr. Johnson called three of them before writing my prescription. I called two other pharmacies and did an online search. I did not see a need to actually drive to a pharmacy to be told the same thing in person that Dr. Johnson and I had been told on the phone. It is now three weeks later. I have been unsuccessful (4 attempts as of this posting) getting a return call from the doctor because I have to go through the same nurse line. I have no choice but to drive back to the center and wait in person to speak with the doctor. Fingers crossed. I hope to never have a similar experience anywhere else and I certainly will not go back to this center once I get what I need.

Dr. Carmichael is one of the best OB/​GYNs. However, I scheduled an appointment for a shot at 9am and unfortunately, they are inconsiderate of the patient’s time. I was not seen until 9:40am. And the shot took less than 5 minutes to administer.

Dr. Carmichael was very nice and listened to all of my health concerns but with that said my appointment was at 11:30 and I did not get seen until 1! Apparently Tuesdays are not a good day to schedule an appointment :(

Total Women’s Health is awesome! Dr. Carmichael is so caring, through, and a true professional! I was hesitant to switch ob-​gyns but so glad I did! The whole staff is great! Thanks for making my experience a great one!

Finding a good ob/​gyn in Atlanta is nearly impossible. You’ll get a mix of rushed doctors, doctors who couldn’t possibly care less about you and docs who really have no idea what they’re talking about. Not Dr. Carmichael. She is everything an ob/​gyn should be.
The wait times are usually pretty minimal, and she always has open slots for emergencies and quick questions. The office staff is polite and helpful, and the nurses are efficient and caring. Dr. Carmichael herself is completely adorable, incredibly intelligent, and profoundly caring. She understands that women get anxious about coming to her, and talks them through the process.
I love this woman, and I am so glad I found her. Highly recommended.

I have been a patient of Dr. Carmichael’s since moving to GA years ago. My first appt was in 2004 and I have been with her ever since. She was at a facility 5 minutes from my home in Lilburn when I first began seeing her and I followed her to the facility in Decatur. She took her nurse with her and that made it even better.
These women are true gems (the nurse is no longer with her last time I spoke to the ladies in the office) and very personable. She works with me to address any concerns in a holistic way first. She asks about my whole well-​being not just my girlie parts. Add to that, I have never had a dr. that actually remembers my children’s names, never having met them, and where they are in their lives. She remembers and after each check up or procedure when all business is taken care of she will spend a moment to ask about the kids and we swap stories (given she has the time). I love that about her.
I have called her worried about one thing or another and I always get a phone call from her if not at the end of her day then first thing the next morning barring there is no emergency; and if not from the Dr. C herself, a nurse that is answering questions or working me in to see what is going on with me.
I’ve had several issues and she has always been willing to work through alternative options I am comfortable with and never talks AT me, she talks to me! She has taken the time to talk with my husband, explaining what was going on, what to expect and how to care for me after if necessary. There is a REAL person behind the scrubs and she cares… ALOT!
She has had a bit of turn over in the many years and I am not surprised as people move on, their life circumstances change and they simply sometimes don’t work out but there has never been a rude one in the bunch. They are polite, friendly, professional and a joy to work with whether it is for an appt or, co-​pays, insurance issues, etc.
Oh and ditto what the other Unilocalers said… park at Kroger and walk across. I have parked in the structure when the weather has been bad and the fee is not out of hand either. So, either or and they are both convenient!

I usually dread going to get my yearly pap and I didn’t want a doctor across town.
I’m so glad I called the office of Dr. Carmichael. I was impressed when I called for an appt and asked for one ASAP. The receptionist was superb and got me in the very next day! Once I got there, I experienced nothing but professionalism and friendliness.
Dr. Carmichael was very gentle and thorough with my exam. She was also friendly and I felt like I could bring up all my concerns. I did just that and she answered all my questions.
I only waited to see the Dr. around 5 minutes.
I took the advice of a few other posters and parked over at Kroger. Easy as pie. I’ve found my OBGYN.
Great staff!

I’ve also been seeing Stephanie Carmichael for years and I think she’s the best. I had an IUD implanted a few years back and although it was the most painful procedure I’ve ever had, she was very caring and concerned for me afterward. Still, every time I go, she asks if I’m having any trouble with it. (I haven’t, and recommend the procedure if you don’t like taking hormonal birth control.)
A few times I have had to wait for excessive amounts of time to see the doc, but they seem to have improved their system because at my last appointment about a week ago, I waited only 5 minutes. :)
Highly recommended!

Hey, no lady ever feels comfortable getting an annual. However, Andrea Johnson at Total Women’s Health is awesome. I actually don’t get super nervous going to see her once a year. Before I know it, my procedure is over.
Her staff is super nice, too.
Overall= Not crap. This place also is in the middle of downtown Decatur, near MARTA’s Decatur station and right across the street from Kroger if you need to make a store run afterward.