Walmart Supercenter

Lets be honest. Customer service at any Walmart stinks. I get that. But I am sick of putting up with bad service from this megalomania-​cal company. Hard working people can’t really afford to go someplace else so Walmart holds us hostage. We get cheap food and they give horrible service. You can call and complain but they truly don’t care. They absolutely know that their company will succeed no matter what the behavior of their associates is. One this particular day I brought my mother in to do some shopping. Like most senior citizens she has to watch every penny she has. She picked out a certain product that was priced on the shelf at 9.99, however when she got to the checkout it rang up a different price. A much higher price. I offered to run to the back to double check the situation. As I went my mother spoke to the cashier and told her of the situation. EVEN the cashier said… oh yeah happens all the time but they wont honor the price on their mistake. They don’t care if you complain. Sure enough when got to the area of electronics where the product in had been I bumped into an Assistant Store Manager Koery or Colby I don’t remember his exact name… I told him the situation and he said they would NOT honor the price on the shelf. He acknowledged the issue, he just refused to do the right thing and charge the price listed. Instead he said we would have to pay the higher price. LOLOL… not. We left our merchandise there and went to a different store. From now on we will drive the extra few miles to go to a different store. It’s sad and embarrassing to be a hard working adult who can’t afford to shop anywhere but at a store that takes advantage of some many people.

Worst customer service ever. Employees pass right by you and don’t offer any assistance, then there was the rude cashier, won’t call any names but let’s say it started with a «J». Did not say hello, hi, or anything the whole time she was scanning my order. She just grunted and had a mean look on her face. I guess because it was either time for her to get off or go on break, because she kept looking at the line build up and finally cut her light off. There were only 3 lanes open at 7 on a Saturday! Smh well 2 now… oh well, and forget about buying beer or alcohol at this location because there is none but they sell mixers, go figure!

This was the nastiest wal mart i have ever been to the bathrooms were not clean at all. there were paper towels and toilet tissues all over the floor. The doors on the stalls were broken. My wife said she would just go to a gas station.

Ridiculously long lines. Here at 10:30 and there is one register open. What business does that on a Saturday night??? All the while employees are just walking around trying to make themselves look busy. No Bueno. Will not return.

If you’ve ever wanted to feel unwelcome and inconvenient than does this Walmart have the place for you. It’s impressively underwhelming. The lighting is reminiscent of a dingy warehouse and the attitude is nothing short of an overworked pirate crew. With what seems to be a never ending crew shoving pallet after pallet of god knows what into the aisles at all hours of the day, you can easily get your work out dodging jagged bits of metal and wood as you navigate your way through what I imagine is their version of the Labyrinth from Greek Mythology. I couldn’t imagine a better way to spend your morning, noon, and night if you’re into being miserable for what seems like an eternity while you’re in there. I also have had a couple employees ask me for both cigarettes and money outside of the entrance. Although that may just be their greeting tactics.

Absolutely terrible and no one seems to have a clue as to what is going on. Ordered an air mattress online to be picked up at the store… the employees little computer says there are 9 here, however one can’t be found. Promised it would be ready today, and was just told from a manager I will have to come back tomorrow. Nah… I think I’ll wait until you get this figured out.

The worst Walmart I ever know there’s no one here to check you out he lines are like an hour, the people who works here are dumb as hell, I’m sure they don’t even know the abc’s

If you like getting hit up for change on your way in and out, this is the walmart for you! For a super center it’s not so super, sometimes you can get lucky and find everything you need, most of the time you won’t. You can never get a hand basket in this place, so either get a cart or be prepared to carry your stuff in hand. Oh yeah and don’t forget to go past everyone at the self checkout line most of them are paying in cash so if you have credit or a debit card those machines are free.

Honestly a very good Walmart. I’ve been to many of these stores and they vary in size and availability. As far as the self check out messing up or being slow, this happens pretty much at any retail outlet that offers this service— no reason to write poorly about the experience just check out the normal way next time. The produce section was much bigger than I’m used to any had fresh variety which was surprising. It was easy to navigate the store since there was big, oversized signs all over the place. This Walmart is not excessively over picked so I was able to find the items I needed. It is a convenient location and I will use it often when I am in town.

I usually shop here because of the convenient location. The last two times I used the self checkout I spent an extra 30 minutes waiting for someone to fix the computer. Prior to this visit the computer malfunctioned and didn’t print out my receipt. As a result they had to shut down the computer and rescan my items. Lo and behold I was charged twice in my credit card for that one purchase. Now I’m back at walmart trying to get reimbursed. However the first transaction isn’t showing up in their system.
In the future, to save myself the time and hassle I’ll drive an extra 15 minutes to target instead.

Its Wal-​mart, so come on… not much you can say about it. Except, they don’t sell wine or beer here… which was a weird bummer for me. Other than that, it is exactly what you expect from a Wal-​mart.

Walmart is almost always a bad experience shopping, but this one is by far the worst!
They never have enough registers open. And it never fails to get behind someone whom is slow as hell.

They need to FIX the self checkout! The purpose of the self checkout is Convenience… FASTER service via SELF service. Otherwise you’re stuck with the regular lines that are RIDICULOUSLY long waits.
On one occasion, instead of giving me upwards of $ 5.00 of change back in paper money, the machine spewed forth COINS only. The attendants response was, «Oh…it does that at times.» No offer to give me paper bills from cash drawer… Nothing.
For the last three months…2−3 of the cash self checkout machines have been taking the celestial dirt nap with no successful resuscitation. At Normal stores, these faulty machines would have been replaced promptly. They have been malfunctioning from their inception.
Fix or purchase new machines! How hard is that? I’ve opted to going to Belvedere Kroger, where the self checkouts WORK!

I fear, nay, loathe a trip to this Wal-​Mart Supercenter. I shop here pretty frequenty (probably average 2 trips a week) simply because I live about a mile from here.
Pros: It’s pretty clean.
Cons:
They don’t have enough people working here.
Items are constantly out of stock, in the wrong place, generally chaotic shelves, etc. I wanted to buy totes on two separate occasions and there were no lids for the totes. I asked the person I could find where they were and 2X all I got was «I don’t know.»
The «can’t find the price?» thingy’s are often not working. Last time I went, I had to go to three before one worked.
There are never enough lanes open and the self-​checkout corral is frequently like a prison sentence… probably because no one works here.
The self checkout usually only has 1 person working it, even at like 5:30 p.m. when there are about 15 people in line and something is always going wrong, making it really hard for that 1 person to make their rounds.
I seriously have felt like I was about to be a victim of vehicular manslaughter in their parking lot no fewer than four times. People DO NOT SLOW DOWN in front of store. Why you ask? Oh yeah, there are no speed bumps.
Have I mentioned no one works here? There have been several times when the lines were so long at the checkout that I decided to abandon my wares and seek retail outlets elsewhere.
I don’t like coming here.

Two stars are for connivence and cleanliness. But with that being said the staff are 75% clueless on what they actually have in stock. They are usually put of so many things and it takes them forever to restock. There are usually two lanes open out of about 20 no matter how many customers are in line. I’ve never seen more than three checkout registers open ever… EVER. If you can I suggest going anywhere else. It will save you time and frustration.

Only come here if you absolutely need something. The floor is messy and cashiers are rude, lines are extremely long.

The customer service is non existent @ this Wal-​Mart. Only three cashiers working and the lines are long as hell!!!

This Walmart is on the site of what used to be a dying mall. (I think the Dillard’s Outlet store was here before, a long time ago for ATLiens that can remember that far back.) So if you put a Walmart in Belvedere, and a low-​end mall had trouble surviving, what kind of ambiance would you expect?
One issue is the location. It’s on Memorial Drive. But it’s not far from Avondale Estates. So folks from time to time that would never travel to, or probably are unaware of the Belvedere Plaza and it’s Kroger, complain about the Walmart, even prior to its building. But it is what it is. It’s a large discount chain in a largely lower working class neighborhood.
But I have found the same thing that I’ve found in every Walmart: Low prices. It’s just very hard to pay more for exact same item at another store. Now of course with the Dekalb Farmers Market, it makes little sense to buy produce. YDFM has that locked up. But if you need stuff that grocery stores sell, than this is it.
A lot of the reviews refer to this is a Ghetto Walmart. Real talk: They all are. I’ve been to Walmarts all over the country — not a brag, just a fact of being on the road in small towns — and they all have the same vibe, no matter what the dominant ethnicity is. Poor and working class folks go to Walmart. So to critique Walmart for its ambiance is as fair as critiquing Whole Food for its high prices. That’s not what the store does.
My only knock on this Walmart, as compared to others, is that it doesn’t sell beer and wine. I’ve never thought to go here to buy a libation, but others do sell alcohol. (You can thank strong neighborhood opposition I am sure for that compromise.) Other than the bizarre, carnival like funnel cake store in the middle of the parking lot, this Walmart carries everything you’d expect.
One final note on the lines. They are really long. Like 59^th and Columbus Circle Whole Foods Long. Like DMV long. Like Customs lines long. There’s a self-​service section, but it distinguishes between cash and debit/​credit card customers. One way to solve the line issue is to come during the day, but that’s true with most grocery stores.
In short, if you are looking for low prices with the tradeoff of longer lines, then this Walmart works well. If not, then Whole Foods is gladly awaiting your patronage.

So I called 5 times to ask if they had a product I was looking for. The call was never picked up. The service of the employees is sub par, and the workers here don’t know of commonly used products. I asked 4 employees if they had a certain product I was looking for (essential oil), and none of them knew what it was. The best they could tell me was «I don’t know.», without even trying to go and find it for me. After about 20 minutes, I finally found a worker there who at least KNEW what essential oils were, and she at tried to help. There ended up not being essential oils, so I guess I will have to get it somewhere specialized.
On other occasions, I’ve done the Ship to Store option on the Walmart website, and that was all okay. However, when I go to pick the product up, I’m met with a weird resistance. The first time, I waited in line about 10 minutes behind another customer. When that customer was finished, the employee behind the counter walked away. They said nothing to me, not «I’ll be back in a minute», or even «Please hold on a moment.» They simply walked away and came up about 10 minutes later. I was not hiding behind something, I was standing right behind the other customer and in plain sight.
The second time I used the Ship to Store option, I went in and there wasn’t anyone behind the counter… But there were employees walking to a back room that is in the same corner, using the bathroom. I stood about 5 minutes, and finally called out to sometime, and they told me they would be there in a minute. Then they went back to having a conversation for the next 10 minutes with another employee.
On about 3 separate occasions, the other patrons of this particular Walmart have been exceedingly and unnecessarily rude to me, as well. I am a very polite person, and I actually have manners. On one occasion, I paused in a lane to look at the products on the shelves. The next thing I knew, a woman pushed her cart by me, and as soon as she was a step ahead of me, she turned around and said nasty things about me to her friend. Needless to say, I was shocked. Maybe it’s just the neighborhood this Walmart is in, but I try not to go unless absolutely necessary and unavoidable.

Yup, this walmart is ghetto. I’ve seen with my own eyes a woman kicked out of a car by a guy and was yelled at to «get the f out of my car!» Have heard an older woman screaming, «Lord Jesus» multiple times, loud enough to hear 10 aisles down, and i’ve had a cashier hold a $ 5 in the air to check to see if it were legit. Yes, it’s ghetto, but it’s also the most entertaining store i’ve gone to… and with it being not 10 minutes from my home, I swing by on occasion. My visit today was actually pleasant. The woman asked about my chili pepper chocolate bar and we had a fun 20 second conversation with a have a great day. All I ask for really… good service and in and out in a hurry. So yup, i’ve experienced better, but I have to give this 3 stars on entertainment alone