Precision Fence Contractors

It’s too bad to hear the bad reviews here. Hopefully they were the exceptions and not the rule. As they say in marketing, disgruntled customers are 50 times more likely to leave a review than customers who had a good experience. Well, I’m here to say that my experience with Precision Fence was exceptional. Rich came out and gave an estimate probably 6 weeks ago. The fence crew showed up last week and installed it in two days. It was a tricky job; they had to maneuver around a tree, and there were some grade variations. Came out great – more than I expected. The posts were extremely well-​installed and very solid, considering the rocks and soil. We opted to have them paint the fence and they even touched it up after the job was done. Tony stopped by a few times and was extremely professional. I would recommend Precision to anyone.

At this point, still waiting — they’ve had my deposit (50%) for almost two months now, and I can’t even get them to return my calls or emails — after them telling me it would happen in 3 or 4 weeks, tops. Summer is over and we still don’t have a fence. .. I’d be happy (well, happier than this, anyway) if they could just give me an idea of when this thing might happen, the biggest problem is a complete lack of communication or information.
Precision Fence, you could start by having a warm body on hand to actually answer your phone. Doesn’t matter what time of day I call, it’s always voice mail. And no one ever calls back — does this line even connect to anything? Or do you only return calls for new business?
I’d give them fewer stars if I could — we’re getting close to pursuing legal action. I’d say don’t even bother, there are other companies out there who would be more than happy to have your business.

these guys were GREAT! pricing was very reasonable, they were great to deal with… returned calls, followed up, showed on the date they said trey would, did a very nice and neat install. i could not be happier with my decision to go with Precision Fence.

Dont bother. Person contacted me to come out for an estimate. Appointment made for Saturday… then cancelled and rescheduled for Tuesday. I raced home to meet them and they no showed, no call, nothing. I cant imagine hiring a company that cannot even meet their responsibility to show up for the initial estimate.

See that part of a previous review that complained about vagueness of dates? Think about that if you actually want a fence built.
I got an estimate from Tony in early May for a privacy fence since the one that was here when we bought the house was falling down and I have three dogs that need containing! I emailed him back that we wanted to hire him. I had to write him a couple of times before hearing back, but I knew they were very busy and backlogged. He said it would be three weeks from the time I gave him a 50% DEPOSIT. I said, when can you come get that? He never showed up. I kept following up, he PROMISED me we were on the list even though he never came for the deposit. We had agreed on the scope of the work, etc.
On July 8^th, after calling him twice with no response, I emailed him and got an email response 9 days later telling me he could come do the fence on July 30^th. I didn’t really believe him at that point, but I replied and said Great, let me know the exact dates because at this point, my dogs are able to escape the fence and we really need to get this done. NEVER heard back. Ech, now the summer is almost over and we still need a fence built.

I have to say that Anthony and his team did a WONDERFUL job on our fence, it is absolutely beautiful! It is completely hand built no kits or prefab designs, it is gorgeous!
Why only the 4 stars you ask, well one thing I strongly disliked about this whole experience was the vagueness of dates and time frames. I would suggest that you nail down some firm deadlines of work to be completed. I was very excited when they started and was told it would take 4 days to complete, so I assumed 4 days in a row, well no, I understand things such and gates need to be built after everything else is up, but I am no carpenter and assumed it would all be done in the time frame. Well they did 2 days in a row and then 2 days in the next 2 weeks. It wouldn’t have been so bad if it had been laid out clearly from the beginning, which I feel as a company that should be done.
We also ended up with a broken piece of walkway cement, which they did come back and fix. I did feel that we had to ask him what was going to be done to fix it, which I feel he should have contacted us and said «hey the walkway got broken today, we will be back to fix it.» but he said nothing until we mentioned it. Yeah so he said he fully intended to come and back and fix it, but still word work much better before you had to ask for them. They had to wait until warmer weather to fix this issue, and again we received no notice that they would be coming by and they showed up when my parents where in town with my handicapped grandmother, fortunately I caught them before any work was done, cause we would not have been able to get my grandmother out of the house with the wet cement.
But with all this said and done I would have them back to do more fencing and we have actually recommended to my boyfriend’s parents. I understand a lot of what I have wrote here are personal pet peeves but I think people should just be aware that they need to be clear on dates and expectations and firm in their needs.