First Class Bagel Cafe

Clean friendly place. Plenty of parking. Variety of food to select from. A little pricey. If you buy 12 bagels you only get 1 free. Other bagel places give you 6. Bagels are very good

Bagels are pretty hard nothing special. Prices are high and every time I come there is hardly anyone there. I won’t be returning the quality is not worth the price.
Drive an extra minute and go to Avenue Bagels instead you won’t be disappointed.

Customer service is horrible. I come here because its the closest by me… But when I do I make sure I have an extra 5 min because they can NEVER get My sandwich right. Employees always look miserable… Food is good when they get it right, place is really nice. I need to find a new local deli though because this place isn’t worth the headache.

I wish i could give them 0 stars but unfortunately I can’t. I don’t know why I even bothered giving them another chance today. My simple order was screwed by because obviously the employee doesn’t want to put in the regular effort, not extra… Just simply asking for what I’m ordering, nothing more and nothing less. I asked for a medium coffee, light and sweet with regular milk and sugar… I get my coffee and what do you know it’s dark and absolutely zero sugar. How am I supposed to drink that? I received a cold cut sandwich with a side of macaroni salad but it’s too hard for them to throw a spoon in the bag? Must I assume you guys don’t do something any bagel shop or deli would normally do? The manager doesn’t even attempt to make things right over the phone. Obviously she has no idea how to run a business and fix issues with customers. It’s funny, I pay top dollar for their products and services yet they can’t man up to their mistakes and don’t even attempt to offer reimbursement. Hahaha, what a joke.

I’ve been here quite a few times. The food is always good to great. Never had anything I couldn’t eat but there are better bagels out there. Coffee is a little on the sweet and weak side.
Today tho I got there and was so excited that there was no line. I got right to the counter and ordered my three sandwiches. I stood there as the person helping me took 25 minutes to make my sandwiches.
If your in a hurry maybe call ahead or something.

This bagel place is good. I don’t know why the reviews are so poor based on the customer service. I have never had an issue with any service in here… Everyone behind the counter is always more than willing to help. I loveeee grabbing food to go for all of my journeys in here .
This is my fav pre beach spot bc they have the best buffalo chicken wraps pre made in containers, they’re pretty amazing… Also, the bagels are always fresh, never hard. They have never messed up my order and I’m one of those… «Can you scoop it out for me?» People lol don’t judge. Fan of their veggie and lox cream cheese… And their bialy mmm. They have a wide variety of baked goods as well and lots of stuff that are pre made and put together for when you need stuff in a pinch!

Loved this bagel place in a big shopping center. Everything looked so fresh, and there was a huge line which is usually a great indication of good food. Also, the people waiting on line were so diverse… business suits, maintenance guys, and kids were oohing and ahhing over the dessert window. I got the chicken salad with apples and it was delicious. I will definitely come back and try this place again!

I just paid $ 3.53 for a bagel with scallion cream cheese! The prices here have gotten to be ridiculous! Almost $ 4 for a bagel that’s not even that great is absurd. I think I’ll be sticking to Wally’s from now on!

I am not sure who and why few people noted this as best bagel place on Long Island .The bagels I got were soggy and tasted like stale bread.
The coffee is nothing to brag about either.
Given that it’s a bagel and coffee place I would expect better bagels and coffee.

I honestly think that some of the posts here are written by people who have no idea what they are talking about. These are the best bagels on Long Island. They boil the bagels before baking them. That is the only way to make a bagel. Anything else is a roll with a hole in it. They are also a nice size. No skimpy little bagels here. The people there have always been nice to me. I have never seen the bad attitudes that some are mentioning and I have been a regular customer for years. My kids now live down south and all they ever ask for when we visit is bagels from 1^st Class.

Good food. Good service.
Not quite as good as Wally’s. Wally’s really makes the BEST egg sandwiches in town!

Terrible Customer Service!!!
I make the mistake of going back to this place because there food is pretty good, however it is very common for them to screw up our lunch orders. Every time I let them know that there was a screwup I get an arrogant response telling me I ordered wrong and the mistake is mine.
They have yet to take any responsibility for the screw-​ups or make any attempts to resolve it.
I am done dealing with this place and the arrogance that any mistake is the customers fault.

The line was pretty intimidating but it moved relatively fast. There were multiple staff moving the line and keeping it going. They definitely never stopped working.
The place is a good size and never got over crowded despite it being so busy. That’s a huge plus for deli time. Nothing like waiting for your egg sandwich and worrying you’ll be forgotten and never get what you so desperately want.
Also, holy treats. I think the line moved fast at a delusional pace for me, for I was sucked into the land of magical pastries and cookies. Literally had to compose myself when I saw a freshly made, uncut, Italian rainbow cookie cake. Like why cut them into little pieces? I would be totally fine with eating it in bigger chunks. Like, let me live. Don’t make me hate myself because I have to count how many I’ve had.
Okay, sorry. Back to the deli.
Wasn’t a fan of the sandwich. I also never get my egg sandwich on a bagel, usually a roll. I did this time so it could’ve been my bad. The sandwich just was falling apart and I hated the bacon. Which is impossible because nobody hates bacon unless they’re Satan.
I’ll try it again. And I will be buying that entire rainbow cookie cake just so I can do as a please with it.

I ordered a sandwich with WELL DONE turkey bacon. Does everyone know what well done means? At least cooked u would think… Right? When lunch arrived at work, I found that the bacon was RAW! Uncooked disgustingness. If u can roll up the bacon like a piece of paper… That’s not cooked! And I ordered it WELL DONE. I went back very calm and explained what happened and that I got uncooked bacon… u would think I would at least get a «sorry» or an «idk how that happened» NOTHING! She made me a new sandwhich (the new one is very yummy) but the point is… A. I ordered it well done and it wasn’t even cooked a little, and B. When things like this happen… U apologize and make it up to the customer… Bc I, the customer was now inconvenienced and now taking time out of my lunch break to fix their error. I’m not picky, I’m not high maintenance… I’ve worked in the food industry for years when I was younger… and always taught that the customer is always right, (in this case I really was) but also, if u fuck up… U apologize! The ONLY reason why I gave two stars is Bc my sandwhich now tastes good… I just can’t believe that the girl didn’t say one thing about it. It’s a shame that I won’t be going there anymore Bc my job orders lunch for the staff a few times a week… And they just lost my business… and u can bet that when they ask where we should order from… This place will no longer be one of the choices. And had the girl at least said sorry, or expressed SOME concern that it wasn’t even cooked, I would have let it go and not written this bad review. Terrible customer service, food is ok… The whole thing was just unacceptable… And like I said. Had they expressed ANY words at all… They would have redeemed themselves. Terrible! Food is ok When it’s made correctly. Won’t be going back there anymore.

Food is average. I just paid $ 11.68 for two eggs turkey and cheese in a wrap and a med. Iced coffee. Rip off City! Not sure how places expect to stay in business. A wrap sandwich and a coffee. Really? Anyway I have been coming here for years out of pure convenience not for its quality or horrible prices. By the way check out their Menu board. Shhh! We don’t want anyone to know we raised our prices!

Unfriendly staff … Not my favorite place for bagels plain always hard …. Very particular on how they sell you the salads … A shame that its the only one center of Deer Park Avenue … Would rather drive to Wally’s in north babylon and be treated like family and bagels always fresh and served with a smile.

It was my first time here for lunch with some co-​workers the other day and my experience was half and half.
They have a HUGE selection of bagels, cream cheeses, sandwhiches, paninis, and if you’re looking for pasteries… this is your spot. They had tons of goodies all lined up behind the glass, and the best cheesecake from what I’m told.
I ordered a chicken cutlet sandwhich on a roll with bacon and melted cheddar which was pretty sandard but tasty. Each sandwhich comes with a side salad (mac, potato, coleslaw) which for $ 7.95 was pretty good. I was only able to each half and saved the other half for the next days lunch.
My only gripe was the service, not that it was bad at all… the line got to be a bit long and the manner in which they service guests is not the most organized.
Before leaving I has asked for a to-​go box from one of the young girls behind the counter to which I recieved not one, but two eye rolls from her… not the best end to my lunch break, but I’m sure I’ll make my way back for lunch. The hot roast beef sandwhich is calling my name!

Been here over 30 times easy. So I’am a fan, but… The line makes zero sense, I wish they would take a week to change the layout somewhat. Since they are making money hand over fist nothing will change. The prices are way to high on all things across the board. More than a Brooklyn bakery who is located in Carroll Gardens! $$$$
But the food is good, some of the staff that sticks around is great! They don’t hassle you on credit cards for a $ 1.50 purchase.
I keep going back for a reason!

First time eating here and the last time I’ll order a bagel with cream cheese. The bagel was soft on the inside but a bit hard on the outside. As for the cream cheese, the taste was average but there wasn’t much on the bagel for the price I paid. I expect minimal cream cheese on a bagel from 7eleven, not a bagel shop.
Service was extremely fast (11am). I placed my order and in less than 2 minutes the cashier was ringing me up. Pleasant guy with a smile to match.
I may go back and try an egg or deli sandwich in the future.
Its the service that put this at 3 stars. If I was rating on the food experience alone they’d end up with 2 stars.

Wowza, rude server meatheads who look alike, and Incredibly slow service. I would willingly go out of my way, even though this is down the block, to go to ANY other bagel place. They have a great selection of bagels, so this is a shame. But honestly, eggs and bacon on a toasted flagel. This shouldn’t be a difficult order… they didn’t give me the flagel, instead gave me the bagel AND they didn’t toast it. Not to mention that the wait was outrageous… shouldn’t be a line out the door and shouldn’t be waiting more than 20 minutes on line. It’s Long Island, give me a break. There are bagel shops by the dozen, so I’ll be going elsewhere in the future.
PS. shame though, because the bagel and the eggs and the bacon were pretty good!