Publix Super Markets

I really like this store. The pharmacist, Dr. Sharon is excellent. So is her assistant Michael. Really clean and usually have what I want. I’m new to Deerfield Beach but so, far so good. My husband also likes the store. I recently talked with Joe in customer service about having Sweet Leaf mint and honey tea (the best) and he assured me it will be there, so I’m a happy camper. I don’t get why it’s gotten low scores…
Someone here mentioned the rude customers. I actually saw this one day… A woman and 3 others were walking SLOWLY in the middle of the parking lot right where the cars drive… I could not believe how slow they did this… and all they had to do was pull over to the side where cars were parked. There was 3 of these women and one was clearly handicapped with a cane… but what difference would it have made. There also was a young guy store attendant walking with them. I think he should have suggested they move closer to the parked cars and out of the road… (but he was young, so) anyway, when I got parked, I said something to one of the 3 women that it was kind of rude to do that and was she aware there were THREE cars waiting for them for quite a while. She said «oh well, we probably should have moved over, but they didn’t» I could not believe this… just plain selfish, I thought… but I’m from Maryland… never saw anything like that there. Anyway, I still like this Publix in spite of that.

I’m very disappointed. In this store JASON GROCERY SO CALLED A MANAGER !!!
I came in 2months ago asking if I could order something that I found in a Orlando Publixs. My order was taken by Kim P. She assured me I would receive a call in a day or 2. Perfect. Well that What I thought !!!
Over 30 day goes by with Nothing!
So I go back there’s Kim p, she writes my order down again and says no problem they will get back to me tomorrow
Well a weak goes by and Nothing !!!
So I go back and happen to catch Jason at the store. Takes a min comes back hey I can order this… awesome!, not
You have never called me and I asked u to leave me a message if no response
Thanks a lot, I hope a regional writes you up soon because you don’t do your job and the service I have received is disgusting
I will try a Publixs up the road hopefully they will do better .
I don’t think I’m asking for much!
Sorry Kim, p you were great

When I first saw the rating here, I thought, «Wow! Why is this place rated so low?» Perhaps it’s because the other reviews are over two years old. I’ve been here a few times, and I haven’t had any problems. The cashiers are super friendly, and Publix has everything in stock that I want (and there is usually a sale, too!) The only downside about this location (and pretty much every Publix location that I know of) is the one way parking. I’m not sure why I don’t like it… but I just don’t.

I’m just hoping that the Manager from this Publix reads this and takes note.
This is the only Publix that I have left noticably annoyed.
Cashiers should not be texting when they are working. As a mater of fact, their mobile phones should be off or on only for an emergency use only. More than once I am being rung up at the checkout and the cashier pauses what she is doing to text. I said something once to the manager on the way out and he just looked at me with a strange gaze; no apology, just that gaze.
I also don’t understand why they don’t have more cashiers working. This store always has a backup at the checkout. I relate to what the other reviews are saying about the rude customers but I don’t let that bother me since most of those customers are from Century Village (retirement community nearby to this location).

This is a convenient grocery store and the staff is excellent. The customers can be rude though. Prices are fair.

Were it not so close to home I would not choose to visit this Publix location at all. While the size of the store and the product selection is decent, I really get annoyed by the rude customers, long lines and mediocre service found here.
I hope the management of this location takes notice and makes a concerted effort to change some things. In the meantime, I’ll be going out of my way to visit the location in Coconut Creek on Lyons and Hillsboro, which is far better.