All in all the services aren’t up to par with the friendly staff! Let’s face it, the textbook industry is brutal to college students. That being said, online stores and digital/eBooks are becoming more popular and far more affordable, which makes in-store experiences even more important! It’s rare that I visit textbook store for the sake of saving money on textbooks but I needed one textbook only printed and sold through the university. After coming to terms of my «luxuriously priced» purchase here’s how it panned out! The staff is friendly but not in-sync with the services they offer. My first visit for the semester was for a textbook that was out of stock during that visit. I was informed that I can pay for the textbook that day, provide my contact information and receive a call once the textbook arrived. After proceeding with that process and waiting for 3 weeks I had to explain to the professor the circumstances I was under and make accommodations for using the book. LUCKILY! another student who had just experienced the same situation and overheard the conversation with the professor and informed me to stop back in to the Bookstore, as they had too after not receiving a call with the last batch of books that were offered. During my second visit, I was informed that the textbook I needed still wasn’t available. So I decided to look where the book would be located and I found one copy left and approached the service desk again with the copy I found. The associate let me take the copy I found instead of waiting for my the copy that I still wasn’t available. Again, great and friendly associates but inventory management and follow up are poor for the prices(textbook prices) we pay in these purchases.
Amanda S.
Évaluation du lieu : 5 Chicago, IL
Books are cheap here! You would think they would be cheaper online, defiantly not the case. I like this building because you can find it from anywhere on campus.
Missy L.
Évaluation du lieu : 4 DeKalb, IL
Bookstore is in the middle of the campus and I find it to be cheaper when buying books compared to other bookstores and on-line. I always compare prices though because it depends on your major, how much books can cost. The apparel is very nice and they have a great selection of tshirts.