Computer Vision Technologies

AVOID AT ALL COSTS. PLEASE GO ANYWHERE ELSE, THEY WILL OVERCHARGE, THEY WILL MISDIAGNOSE, THEY WILL FIND A TEMPORARY FIX JUST TO GET YOU TO PAY THE JACKED UP RATES.
UPDATE– they offered a free battery replacement after giving me hell and me responding likewise, however I never needed a new battery. just a new charger, which is really easy to see if you boot in diagnostic mode (idk why I didn’t think to sooner) and seems like the first thing a tech would do in diagnosing your computer. I waited 2 weeks and basically wasn’t working because of this company’s utter incompetence. yet to decide what steps to take from here, both legally and financially.
Responding to Dolla D.: computers have more than one screw in them, believe it or not… I went in with two stripped screws and left with eight. After my final encounter I couldn’t even tell you how many are stripped because the majority are literally missing. It’s a miracle I can even write this right now.
Well, these people «brought my computer back to life» while failing to notice the most pivotal– and expensive — issue. They took 6 hours to open it up initially because «the screws were stripped» (methinks they may have been responsible for that, but can’t say for sure) then basically just used some rubbing alcohol and a q-​tip to clean out the inside from a liquid spill. About 12 hours after dropping it off and $ 300 later– mind you, a price that increased just before going to get it– I pick it up. It’s on and working, I take it home. When I left my house to bring it in initially, the laptop wouldn’t turn on, but the light on the charger indicated that it would charge. A few hours after bringing it home, I realize that the light is not on and it is no longer charging, just running off the power adapter. I call the next day, they say to bring it back in. I take it back, there’s a sign on the door they’ll return in 30 minutes. 3 hours later, no sign of them and no communication unless initiated by me. After a thorough reaming out I’m told they’ll be back soon (heard that line before). Soon passes, I have another appointment approaching, and I leave. 30 mins before my other appointment I get a call asking where I am and to bring it in. I race there, drop it off, they keep it over night only to tell me today j need a new battery– a battery which worked when I dropped it off. The battery replacement is costly and puts me wayyy over the threshold of repair/​replace. I’m told by the technician that mac batteries don’t cost much– just get one on eBay… I intend to ask for a full refund. Do not use this company– they’re unreliable, uncommunicative, can’t stick to their own business hours, and break rather than fix.

OUTSTANDING experience! Ignore the negative because I received excellent service. Jean helped wipe my harddrive on my laptop and transfer data fast, I was very impressed with this knowledge of computers and look forward to working with him on my other laptop, HIGHLY RECOMMENDED!