Marion Fazio – State Farm Insurance Agent

Nothing has changed here– WORSE PLACE EVER– the staff does nothing to help anyone.
The manager hilliary doesn’t help the other person clifford can’t bill anyone on time or try to solve the problem. they need to get new management ASAP. thank god my 6 months are almost up.
they over charge me when i am not supposed to be over charged– they can’t figure out the monthly direct deposit method.-
they charged me twice this month and even before September started what the hell is that gonna do for me. once this 6months is up I’m will never go here again.

Had insurance with them for many years. I change cars often. No accidents or tickets. Premium kept going up with same insurer year after year. I called and asked my agent why I was paying more and eventually was told ‘because of the relationship’ I had with them. I do not need to pay for a relationship, only insurance. Would have done much better calling State Farm directly. Learning experience. Apparently «Marion» is the guy smiling above. If you look closely at his forehead you can see inside. There is a little devil giving him positive feedback for needlessly taking your hard earned money.

I had a terrible experience.
I bought a new car ²⁄₁₄ and transferred auto insurance. As a result there was a $ 48.58 balance for new coverage. I requested to pay by credit card or check immediately but was informed that statefarm would send me a bill by mail. Marion Fazio provided statefarm the wrong address and the bill was returned to Marion Fazio. At that time they left me a voicemail asking me to call the office. When I called back I was informed me that everything was «OK.» I was never informed about the returned bill. Therefore, I never received the bill and it was never paid. My insurance lapsed and a few weeks later a rock hit my car and cracked the windshield. I called to make an insurance claim only to discover that I was uninsured. When I spoke to Marion Fazio to explain he called me a liar…
This company is totally unorganized. It’s a shame because their negligence cost me $ 800 for a new windshield (which is covered by insurance in Florida).
I wouldn’t work with Marion Fazio.