I called these guys last week to give me a quote on carpet cleaning and we scheduled a cleaning for Monday morning. I was on a tight schedule but they weren’t a minute late and got the job done in under 20 minutes which included three rooms, a hallway, and stairs. I will admit our carpets had not been cleaned in a while so they looked like miracle workers. Didn’t talk to the guy much as he was in a hurry which wasn’t a problem with me. Will be using them again!