So I frequent this store quite often. I happened to go on Good Friday. The traffic in the atore was steady. I was perusing the isles looking for an eye brow pencil. I normally buy Maybelline but they were out of the dark brown. So, I thought to myself, this is a make up store; I can most certainly try another brand. I walked pass the ulta brand and I saw samples for all the colors except foe the dark brown. An associate happened to pass me. I asked«is there a sample for this color? I see one for all the colors except the one I am holding in my hands.» She hastily replied«sometimes its like that I would have to make one.» Never once did she make the sample or have another associate make the sample. Needless to say, I didn’t buy that brow pencil. I purchased some other items that I didn’t need assistance with and parted the store. I think the associates can improve on customer service and rememer that they are there to assist and serve the patrons of Ulta. I will go back… heck I like make up and hair products but I won’t expect Good customer service when I go. If I want good service, I will drive to Baton Rouge
Wendy W.
Évaluation du lieu : 5 Houston, TX
This store is brand new so it was spick and span! Very nice store! I came here to buy some eye make up while I was visiting a friend in the area. Ulta has all your needs as far as make up, hair products, lotions, nail products, really anything under the sun as far as beauty supplies. The items range from high end to products you can find at your local drug store — so it’s your all in one stop store. They also give make overs! FUN! This could be your place to go before a special event to have your hair and make up done instead of driving all the way into Baton Rouge. The Ulta by my house has hair stylists, but I was just in and out of this store and didn’t notice, so if you are looking for a stylists you may want to call and ask.