Easy’s Tobacco

While I just buy RAW papers and tips from here, every staff member I’ve come into contact with is always friendly and they stay open pretty late. Big selection of glass pieces and an easy to get to location with parking. I’d recommend this shop to anyone in Denton, especially if you live on the TWU side of town.

This is a review for Easy’s Smoke Shop in Denton, TX. It’s at this address. Do not shop here. Spent nearly $ 100 on a hookah and various accessories. Got it home and the hookah was cracked and leaked. Tried to return it and was refused. Told I should have tested the product in the store! This was a boxed product. Like I should have opened it and set up the hookah and smoked out of it in the store, cleaned it back up, and put it away before buying? Jeremy, the store manager, was no help at all. I politely explained the situation and simply asked for store credit. He refused. «Sorry bro you took too long, and you really should have tested it out first.» I asked to talk with his boss. Jeremy took my number. I never got a call back. Called him back and asked how it was going. He’d lost my number. I gave it to him again and was told sometimes his boss is really hard to get in touch with. 5 minutes later he calls me back offering 25% off a future purchase! Like I’d ever give you my business again. Don’t get me wrong, they have nice products. But if you ever buy something that might not be right (as in anything that’s not a pipe you can hold in your hands and inspect), prepare to be screwed over and brushed off if you find out it was defective. You lost a customer guys. Hope it was worth it.