DONOTUSE!!! They took 12 hours to move a 1 bedroom apartment 3 miles and caused about 20K worth of damages. They broke a custom made dining table top and didnt even bother to tell us, they let us just figure it out when we could not find it. Since they are not responding even though I have sent them 129 photos of all the damage, we will be suing them just like this other reviewer. Don’t even think about using them.
SuzyQ W.
Évaluation du lieu : 1 San Francisco, CA
DONOTUSETHISCOMPANY. We used this company which is owned by Allied but also goes by the name Great Plains North American. The problems started very early when the movers in the pick up apartment showed up 3 hours late to load, were VERY slow, were reticent to help with make the inventory sheet useful to us, and resulted in us moving out of our place nearly 5 hours late. When our shipment arrived, they were missing our couch! How do you lose one of the largest pieces of furniture? They also managed to lose our ladder and an antique coat rack! Also our desk was broken beyond repair(which they had disassembled), our racing bike was damaged, dining table and bed were scratched, a metal lamp was broken and many antique dishes were broken! And, today our couch arrived 26 days AFTER our move, and of course, it also was damaged. So now I have to file ANOTHER claim, and wait for ANOTHER adjuster to come out. Customer service is terrible, one response from Great Plains indicated they have«no incentive» help us! They have already been paid by our employer, so now we have to go through a HUGE battle to get compensated for damages they did to our property. DON’T USETHISCOMPANY. THEYARETHEWORST.