Ace Hardware – Cherry Creek

I have a fondness for Ace Hardware stores. It’s so nice to go somewhere and get personalized service from people who actually know something (or seem like they do)! Ace is such a throwback to the way shopping used to be ‘back in the day’ and all the staff I encountered at this store were super-​nice. And if they didn’t know the answer to something, they found someone who did (no shrugging shoulders or ‘I dunnos’). This store is larger than some of the others in this area and there’s a big parking lot (another big plus!). While this store isn’t the closest to my house, I’ll probably shop here more than the others since this location doesn’t have the hassle of parking that other locations do. Plus, they have accessories for The Big Green Egg (as well as selling the Eggs, too).

I don’t go to hardware stores very often, but I was so impressed with the exceptional customer service I received from this store yesterday. I don’t ever want to go into Home Depot or Lowe’s again!

Everyone in here was extremely friendly, although not the most helpful. Sometimes a pleasant experience with a sales clerk is all you need to turn your day around! Note to self: the doors will close at exactly 7:59:59 so don’t think you’re going to squeeze in for that one screw you may be searching for! Overall, it’s conveniently located just minutes away from my house so I will be back.

I think this might be the friendliest store I’ve ever shopped at in my whole life. The staff was attentive and incredibly helpful, and they even let us take a paint chip deck home to help pick out our favorite colors. They ROCK!

Love this place. We’re hear at least twice a week to pick up everything from painting supplies to pest repellent to plants… the employees are always friendly and helpful, and the two guys who run the nursery operations and patio division for the two Ace stores here and on Alameda are incredibly well-​informed and ready to assist. They even helped me find a tomatillo plant when I’d struck out everywhere else! Keep it up.

The service level here is remarkable. I love going here, and I have had staff offer to do internet searches to see if they could find something i didn’t find there.

Ace IS the place… I’m in this specific Ace almost once a week. Great staff, very neatly kept and lots of great products. The prices are very comparable to many of the big warehouse stores but without the nightmares of parking or finding what your looking for. All of the associates are very helpful and knowledgable. I also like there offering of Made In USA products! Ace IS the place!

I moved to Colorado from a really small town, a place where hardware stores are owned by the same family for 50 plus years. Everytime I walk into it this Ace I’m greeted with a smile and helped to exactly what I need. I love this store and have never had a bad experience.

Hey they get another star because I keep going back and they have a varied selection and VERY HELPFUL STAFF and I went in, spent about 50 bucks one weekend, and realized 2 – 3 days later that I had one of those «member“type discount coupons they mailed me. So guess what? I went back in with my receipt, and they credited me the amount. Can’t beat that.

Even though it’s not located in Cherry Creek, I still love my neighborhood hardware store!
I think of Ace as kind of like an old fashioned general store. I just love how convenient it is to run in and pick up any random item I may need — an extension cord, light bulbs, a garden hose nozzle, planters and potting supplies. I even got a couple of rolls of Christmas wrapping paper for $ 1.00 each this year. I stop by every Spring to pick up my annuals. They’ve got a great selection of flowers, and I usually have a coupon to make the yard more beautiful at a lower price. I also like the locally made products conveniently displayed at the check out counters. There was honey, lotions and soaps, and candy during my last visit.
The staff is super friendly. And if you need a snack while you shop, they have free popcorn. Yay!

This is MY Ace store now. My wife and I live closer to another Ace, but the people and service here Re worth a little time in the car. It is amazing how many times we talk about how we like this Ace over the others and Home Depot.
I know the prices are sometimes a little higher than Home Depot, but not having to fight the crowds as well as the traffic make it well worth it. The sanity I have left, as well as popcorn, make a trip to Ace well worth it. In addition, I am not convinced the prices are really any higher and the help is amazing.
Thanks and I am sure I will be there this weekend for whatever.

These folks really know their stuff. And they are friendly to boot.
Oh, my daughter loves the free popcorn.

I make the drive to come to this particular ACE because the staff are very friendly and helpful. I have one a block from my house but I like the ACE on Holly the best! Every time I have come in I always get the quick efficient help I need and then I am on my way. As another reviewer mentioned they have these little headsets that they radio to the back to get you the most knowledgeable person for the item. Great place! Local and so not a big box store :)

i have been coming to this store for years due to the great customer service. since the change in ownership i have come twice and i will not be back. i am also telling everyone i know not to bother. especially the man in the garden center. what a negative attitude he projects. where is shawna and all the other pleasant sales people? this is a shame!

I’ve been going here for years, but the new management is horrible!
Had to stand in two lines for a refund, and the manager has quite the attitude.
Shame, off to the huge aisles of Home Depot for me.

Had the parts I needed that I were not carried by Home Depot. Helpful and friendly staff.

I have three Ace Hardware locations within a 10 minute drive of my house and although the other two are OK, this is easily the best of the 3. The level of service is just unparalleled.
The employees are friendly, experienced and ready to help as soon as you go inside. If you tell someone in front what you’re looking for, they’ll even use their headset to contact the appropriate person who will be waiting for you when you get there. As a relatively-​new homeowner, I can attest that this really makes a huge difference when you’re searching for a particular screw, bolt or other odd piece of hardware.
Even on the busiest days (sale weekends) they staff the cashiers appropriately and I’ve never had to wait more than a couple of minutes. I love a business that respects the value of my time, and that’s a big reason why this place is at the top of my list.

As if fixing things is not bad enough, people subject themselves to putting themselves into life size mazes such as Home Depot or Lowes. If you live near the Cherry Creek /​Glendale area, avoid that Jazz and have an enjoyable experience while supporting local business.
This place is great! I was offered help twice and saw competitive prices in the ten minutes I spent looking for misc nuts/​bolts. So don’t be a door knob, get one from your friendly local store! :)

I have fond memories of our local Ace Hardware in Carmel Indiana when I was growing up. It was in an old building with worn wooden floors in the old downtown area. Our favorite guy, Leonard, was ready to help us solve our problems and point us to the right spot. They had EVERYTHING despite the fact that the hardware was small. I miss it a lot.
The Cherry Creek Ace Hardware on South Holly is relatively new and is a welcome addition to my neighborhood. I’ve been able to find most of my basic hardware items here and the best thing is that they have a lot of employees walking around the store ready to help. I’ve never had to wait more than 15 seconds when I need help. The employees all wear headsets and are in communication with each other. If the person you talk to doesn’t know the answer they can talk to someone else instantly. I haven’t found a replacement for Leonard yet, but this hardware is on the right track.
This isn’t the place to go for a truckload of lumber or bulk supplies, but for the basics it is great. A small store has a lot of advantages over the huge hardware outlets like Home Depot. You can get from one side of the store to the other in 10 seconds making your search much faster. I go to this Ace hardware first before I resort to Home Depot or Lowes.