Alpine Tree & Shrub Care

Jonathan and his crew were awesome. They did pruning, stump grinding, as well as cutting down a tree. I have had a lot of contractors come to do work at my house in the past 9 months, and these guys by far have been the best contractors I’ve hired. I would hire them again and refer them to friend in a heartbeat.

When I was in college, I worked for two years on a logging operation in the White River National Forest in Colorado. I am now 68 years old (and I mean ‘old’) and still use a chain saw– I have a brand new Stihl with a 16″ chain bar. So when I received a notice from the City Forester to remove one of our 75 year old 65 foot tall Elm trees I actually considered dropping it myself — for about 30 seconds. As soon as I came to my senses I called Jonathan at Alpine. They have been caring for my trees and bushes for many years. It so happened that my neighbors across the street also had a mature American Elm of roughly the same size (65 feet, 28 tons) and age that had to be removed from between their two houses with less than two feet clearance from either structure. I approached my neighbor about getting a combined bid from Alpine to remove both trees and they agreed.
We received a bid from Alpine that was 25% below the bids we received from other companies. Alpine came out with a 15 story 120 ton crane and removed both trees in less than 6 hours. More importantly, they exercised a degree of care and skill that was truly remarkable and obvious even to my neighbors, who would not know which end of a chain saw to hold.
These guys are the SHIZNIT!!!

This single, shiny star is for Ashley as an award for not getting back with me after trying to reach her several times. Jonathan came by for an estimate, but I wasn’t ever able to get the job done despite money in hand.

I had some aspen trees that blew over in my backyard, and while it was high season for Alpine Trees, they were able to fit me in ahead of my slotted time slot. Jonathan and the woman who took my call over the phone were very friendly, and understood that while they are very busy, I was really hoping to remove my blown over trees. I am very happy with their service, and thankful that they fit me into their busy schedule so quickly!

Love these guys. They are so professional, do a great job from cutting to clean up. Jonathan is very knowledgeable and their prices are very competitive. I have used then twice and they have earned my business indefinitely.

I went with Alpine Tree & Shrub Care to remove a Pine Tree because they provided the lowest quote. The work was eventually done well… no complaints there. However, communication to/​from the office was atrocious:
1) When I asked for a bid, I provided information for the City Forester I had contacted to show that the city was, in fact, willing to grant me a permit to have the tree removed. Alpine actually pulled the permit before I even indicated that I accepted their bid. Since they provided the lowest bid, I just went with it.
2) It took three calls to the office over the span of one week to actually reach someone and find out when they could do the job. Turns out they had already scheduled me but never bothered to communicate the scheduled date.
3) They indicated they would call me if they had to move my appointment. My appointment day passed and they didn’t call or show up. Afterwards, I called the office and they said they had to move my appointment.

Highly recommend! Jonathan and his crews do amazing work! The bid came in right in the middle of all the others but Alpine was the most responsive, most professional, and seemed to be the most knowledgeable about my trees and work that needed done. They trimmed a very large Cottonwood tree last spring that’s at least 75yrs old, over 70′ tall, and hadn’t been trimmed since the 80’s. I wasn’t able to be home so my neighbor supervised and said Alpine had a large, professional, and very efficient crew that performed all aspects of the job to great satisfaction.
The tree looked amazing right after and this spring looks healthier and happier than ever. My neighbor even admitted that they’ve never seen the tree look that good in 30yrs. I also had a large spruce quoted to be removed but decided to keep it. Alpine was actually the cheapest bid for the removal.
Give Jonathan a call. Their work will not disappoint.

Right after the big mother’s day snow storm, I contacted them for some tree damage. Their answering machine said they were scrambling with the snow damage, and to leave a message. Absolutely understandable, and I was happy to get a call back the following business day.
I scheduled a time to have someone come out to give an estimate. I took the day off from work so I could be at the house when they arrived. I was told they would call before arriving. They never called. I called the main number to ask if we were still on, and didn’t get a call back after leaving the voicemail. The estimator never showed up.
I tried to be understanding, since I’m sure they were absolutely crushed with work from the snow storm. So that afternoon I left yet another voicemail to see if we could reschedule. Once again, no call back.
I get that you guys were busy. I even get that some of us may have fallen through the cracks under the load. I was very polite in all my contacts, even though I only spoke with a human being one time. Even a simple call back saying that they would not be able to take on new business would have been ok. Just some kind of communication to let me know what’s going on.
Under normal business conditions, perhaps Alpine is as good as other reviewers say they are. I’d have been fine with being told they couldn’t take on a new customer. But I lost a day of work and never received a call back on repeated attempts. Hopefully this is just a one-​off experience.

We were given a date that our tree was to be pruned. They never showed up, or even bothered to call. Evidently, due to a storm, better money-​making opportunities occurred. Craig H in the 5÷12÷15 review stated that they notified all of their customers. I’m not sure how he knows that, but they sure didn’t notify us. Understand that if you hire them for work and something more lucrative comes up, you will go to the bottom of the list. Pretty insulting.

Jonathan and Jeff and their crews have been outstanding. They’ve trimmed our trees for 4 years with great results.
And most importantly, after the Mother’s Day freeze/​snow knowing there was a lot of damage, they notified all their customers, prioritized services by criticality and just did a great job.
Very satisfied customer.

Jonathan was prompt on getting a decent quote and was able to get me on the schedule within 2 weeks. They were quick and cleaned up well! I will call them again if I need further tree trimming!
Thanks Jonathan!

These guys do awesome work and are priced just right! They beat all of my other estimates and were timely and professional. They trimmed the limbs with care to sculpt our tree for the future. Look no further!

I got three estimates to remove a large tree in my back yard that was growing into the electric, cable and phone wires, as well as 2 trees in the front. Jonathan was the middle amount estimate, there was someone higher and someone lower. It was a very reasonable amount and far less than I expected. Since Alpine had the best reviews, I decided to choose them. I am very happy I did so. Jonathan was very professional. They came out, while I was at work, and did the work in probably an hour. They cleaned up everything, and if it weren’t for a large missing tree in my yard, I wouldn’t have known they were there. They sent me the invoice via email, I had to call to pay with a credit card and all was done. I have more trees and shrubs to remove and I will be calling them in the future.

Very smooth transaction overall. The process from getting a quote to the actual job took about a month, which was within my expectations. Ashley responded promptly to all communications via phone and email. I suspect that the fall can be a busy time for tree trimming services. Ashley was consistently professional and courteous in her communications.
The only reason I didn’t give a 5 star review is because the crew actually showed up 40 minutes early. Normally this isn’t an issue, but I do rent my house out, and I wanted to be there to move cars out of the way without having to wake my tenant.
They did a great job on 5 very large and very old trees (linden, hackberry, and ash) and cleaned up after themselves. I would definitely recommend.

This company has awful customer service.
Based on all the positive reviews here on Unilocal,this place was the first one I called for Tree Trimming service. I expected they’d come out, give me a quote, and it might take a few weeks for the work to get done.
When I called, I got a voicemail that said «We’re really busy right now and aren’t accepting new clients. If you’re a previous client, please leave a message and we’ll call you back.»
For real? They won’t even talk to me on the phone? That’s no way to treat a customer and no way to run a business. This one is off the list forever.

I had a lot of concerns about this company which turned out to be unfounded. First it took a week or two to get an estimate. The owner comes out in a shiny pickup truck with «Alpine Tree» printed on the side. He was energetic and super knowledgeable about our trees and knew exactly they needed. Seven large trees needed varying amounts of work for around $ 2 grand. OK. Not as cheap as the foreign lawn service guys but a lot cheaper than the big tree names in town. I asked if the owner would be on site during the work and he said «No. I just do estimates.» That was a concern as I was convinced that he was a one man show who would just sub out the work– probably to the lawn service guys. We got a nice professional emailed estimate broken out by tree which was nice. After reading reviews we decided to take a chance and go with Alpine.
We called to accept the estimate and it took a week to get a call back with a date a month out (the owner said to expect this so we were not surprised).
The owner (surprise) and a crew of six arrived on site a little late as there was a job ahead of ours. Fine. Multiple trucks all with «Alpine– bonded and insured» on them. OK maybe this is a real company. These guys are the real deal. Within minutes ropes were strung in trees and they were all working like crazy sixty to a hundred feet off the ground. I’ve never seen people so comfortable in trees. They were exceedingly professional and did a great job. Thousands of limbs were cut. They were here about three hours and cleaned up well. Payment (check or credit card) was made after a walk through.
Alpine was a good choice for us. They take charge focusing on the health of your trees– they don’t just cut limbs. They are great if you aren’t in a hurry as they are booked out a month or more. It’s OK as they are trees. Not much changes in a month.

I had these guys trim and clean-​up a (very old) silver maple in my backyard. They were quick to do the estimate and quick to schedule the appointment. Their estimate was also $ 250 less than a competitive estimate I received.
When the team arrived, they were very courteous and moved all of our stuff out of the way (and then replaced it) without a complaint. The tree now looks great!
I also really appreciated how nice and courteous their phone staff was. It was great that they emailed me the quote and I was able to pay after the work was done via phone/​credit card.
Highly recommend them and will definitely be using these guys again in the future!

MEH. The trees got taken down. The work was speedy.
They didn’t trim the branches hanging over my fence that I specifically asked for before my consultation. I asked the workers about those branches when it seemed like they weren’t going to do it and was told they would get the little ones over the house. I’m not sure why they couldn’t get the ones that are going to break the fence. For as much as I paid, it would have been nice to get what I had asked for.

They came, they climbed, they clipped and sawed and conquered. Two guys dangling by ropes 70 feet up in an old Chinese Elm is something to see!
Swept up after themselves and even swept up some stuff that wasn’t theirs. Great price, helpfully invoiced for insurance purposes. Perfect communication start to finish. Nice guys, too, very polite; asked permission when they were in doubt about anything. IMO you can’t go wrong with this company.

Bought a 57 year old house with huge trees that had never been trimmed before. While I love a good tree in my yard, it was clear from the start that the Blue Spruce up front had to go before it fell into the house. It was dying a sad slow death.
I cold-​called 3 tree companies, and given Jonathan’s number from a co-worker’s tree guy. I’m so glad I found him and Alpine Tree & Shrub Care.
They were the best price, and they were able to get me scheduled in.
I had them remove the Blue Spruce and trim up a Maple and Locust in the back.
Jonathan pointed out that my locust was diseased and suggested I get someone to come spray it. He gave me a recommendation (whom I called) and it looks like the thing is on the recovery.
I will definitely use them for future work, and highly recommend them.
They were safety conscious, efficient, neat and professional.
So far I’ve given their name out to 4 others and I know my cube mate will be using them as well. He was thrilled with his interaction with them thus far.