Auto Zone

Had the best experience today. The lady that helped me with my battery provided me with a honest and comprehensive diagnostic recommendation today. Unfortunately, instead of moving forward with replacement, I chose to visit the Toyota dealership down the road and wasted 2 hours of my life. I returned back to this Auto Zone and purchased my battery with the utmost confidence. Thank you for the excellent service and I hope your feeling better.

I’ve always had good experiences with this Autozone and have come here several times. Stoped in tonight because my front turn signal bulb was out. Alberto and Mariana were friendly, helpful, and knowledgeable. They even helped me change my light since I had come straight from work and didnt have tools. ¹⁰⁄₁₀ would continue and recommend this autozone thanks to awesome people and customer service like what I recieved tonight.

I stopped in here when my battery decided to give up the ghost and I couldn’t have asked for better customer service. 10 stars to DJ. I will definitely make this AutoZone my go to stop just because of the great experience I had. Thanks for making car repairs a less intimidating situation.

I needed replacement bulbs for my 2003 Toyota 4Runner. I was immediately greeted and asked if I needed any help. Oh, yes I did! I was hoping I could replace these bulbs myself rather than going to an auto repair place. The polite young man looked up my vehicle make and year and gave me 5 choices of increasing brightness and cost. I made my selection and he gave me some easy instructions while I paid a very reasonable price. In the parking lot, I has my bulbs replaces in 10 minutes. Made me feel so competent. Yay!

This is an auto parts store. I am never excited about needing to stop in here. When I do shop here, it’s only because the boyfriend (mechanic) sends me here to pick up a part for him (rarely) or for me to pick up a part/​parts for my car. I come in and tell the salesperson what I’m looking for, the staff helps me, while asking me useless questions that I don’t know the answers to since I’m just the pickup girl and I pay, then leave. I never ask for assistance to help diagnose a problem, just where to pick up necessary items, pay and leave. Therefore, for what I do here, it is A-​OK.

This is one of the best auto parts store that I’ve been to. Considering I’ve been to others, another review, this one tends to have some excellent customer service employees. I went in last week to get vehicle maintenance for my Jeep that I needed and the store manager was one who helped me out with my long list. He even offered to let me know which other parts store might carry what they didn’t. But he was overall friendly and more than willing to help me out with suggestions. This is my go to store for my parts needs. Plus, I went in today again for engine coolant and the staff was helpful in explaining which brand to get. Surprisingly she didn’t say that the AutoZone brand was better than all the others, but instead pointed out that with another brand I can get a rebate of $ 3. Ok deal. I’ll most likely be back tomorrow for some basic tools that I’ll need for this week that I didn’t get today.

I needed to make a quick stop. My truck needed a new battery. I pretty much knew what I needed already, but it was nice to have AutoZone double check for me. He was able to look up all the important information and differences between the two batteries I was choosing from.
I was in and out in about 5 – 7 minutes. That’s exactly what I needed to do. Quick, painless, great customer service. Job well done. Can’t say much more.

Been here more times than I remember over the last 10 years, both for myself or helping a friend with his vehicles. Store is clean and pretty well-​organized, they have a good selection of product for any number of factors: wipers, brakes, customization kits — they probably have it here. Staff is usually helpful although they recently provided my friend with the *wrong-​size rotor for his brake job*…had to go back after 45 mins of «trying to make it fit» and finally realizing what had happened. There’s enough traffic here that I think they could hire another person part-​time to assist customers in looking up part #s, providing info, etc etc. Sometimes you have to wait a bit to get someone’s attention.
They do provide free OBD checks here, which is a nice touch — something most places charge for. I also often wondered why Advance Auto Parts set up shop right next door to them a few years ago… but if you feel like shuttling back n forth between the stores, it makes a nice opportunity to compare the two, what they have to offer, or price-​checking certain parts. Competitiveness seems to be encouraged by that, and that’s good for the consumer.

So this past week my alternator went dead… Went to AutoZone, and they sold me an alternator that had a sheered-​off bolt lodged in it. I didn’t notice, so I took it to my mechanic, who took one look and pointed the problem out to me. I took it back to AutoZone. They didn’t have another one to exchange, and refused to let me return it (a $ 150 part) because they don’t accept damaged returns — although he did say he believed me that I bought it damaged. After I started calling the regional manager, they decided to make an exception and take it back. I will NEVER use them again!

Stopped in here a few months ago to get what I needed when E was teaching me how to change my oil. Today we were back so he could teach me how to swap out my brakes. Love him :)
The guy in here today was so incredibly helpful that this place almost deserves a 5^th star just because he works there. He quickly located my brakes while E wandered off to look for an air filter. As E was perusing the wall and trying to find what he needed, which can sometimes be incredibly hard, the guy got all the information on E’s truck from me, walked over to the wall, and got it for him. Nice customer service!
Overall, I think I am just in a good mood because I found out that while the Brakes Plus $ 99 deal sounds awesome, I was able to do the same work for $ 25 with parts from AutoZone. And that is astounding :)