AutoZone

I must admit that I was surprised by some of the reviews. I’ve been using these guys for about 4 years now and have been given advice that saved me thousands of dollars… literally. I bought a used vehicle from a private party that was amazingly taken care of visually… but not so mechanically — spark plugs that were frozen in the heads, brake fluid that looked like dark coffee, etc. One of the guys there suggested that I use «Oil of Wintergreen» to get the plugs out and NOT the typical penetrating oil. I followed his advice of squirting it down the spark plug holes and then running the car through several heat-cycles…by wrenching each plug part-​way out then back in part way then back out, etc. all came out of the aluminum heads without damage. This is the kind of help I’ve always gotten here. I’m sorry others have not.

Do not waste your time and especially money here. Like many of the other reviewers have pointed out, customer service is obviously not something AutoZone trains their employees on. The manager was rude and condescending. I wasn’t even that upset about a wrong product they sold me that resulted in a $ 300+ bill to correct UNTIL I spoke with the assistant manager. In nutshell he told me that none of it was his problem and that the mechanic was probably just trying to get money out of me (umm, okay? Even if that’s the case, that’s NOT that right attitude). If you have an issue I suggest contacting the region office directly: 720−493−5900

Went in yesterday when my car battery was having some issues. The guy who helped me was short and unfriendly. He seemed annoyed when I didn’t understand what he was talking about. I might be a woman who knows nothing about cars, but treating me so poorly because of that is uncalled for. So here’s your bad review :)

Worst experience ever!!!
We came in to ask if they have a service to check antifreeze temperature, which is to check the strength, LUIS B. the guy we inquired from said no, which we understood then we asked if they have anything we could use to test it (buy) and he starts questioning us, are you gonna do it now?!? It’s hot?!? We don’t have anything for that, walked away and so we asked can we just buy the thing to check the antifreeze and he wasn’t even listening and told us straight up «go to napa» basically saying we don’t want your business, get out, we knew what we wanted didn’t know a specific name all we were trying to say is what it looked like so we can get the product, instead we get a guy who tries to act like a smartass not knowing if we were gonna test the car now or later when it’s cool, this guy kept assuming, I live a block away, there’s no way my car would have been hot, this guy was just being a total a$$. My dad was a mechanic but is old and didn’t know what it was called (well Atleast nowadays) my dad even tried to tell him it’s the thing that sucks antifreeze and it has balls that float to tell you the temperature it can handle and to find out if it’s diluted with water, all we needed was help on finding a product, like dude give us what we want and we’ll give you the money that’s all…, we then went to advanced auto parts, we told the guy we needed the thing to check the antifreeze temperature that has balls that float, took him 5 seconds to figure out what we were talking about got the item and left happy. Never going back to this autozone id rather drive 3 miles than 1 block for better service

One cold night I accidentally popped open my trunk overnight and my light stayed on. Needless to say, my battery ran dead and the car wouldn’t start in the snow. I pulled the battery out and walked over to auto zone, where they were nice enough to test my battery for free.
If that wasn’t enough, when my battery failed the test, they charged it up again and retested it!

On my way to work, the temperature gauge started going up, and up, and up. I started frantically scanning Broadway for non-​scary car service locations and found the AutoZone. I pulled into their parking lot at 7:25, five minutes before opening, but they let me in and helped me out. They happily took a peek at my car, let me inside to warm up while my car cooled down enough to investigate, and then refilled my coolant for me. I was back on my way to work for under $ 15 in less than 15 minutes.
I still don’t know what exactly is wrong with my car, but I do know I’d recommnend this AutoZone in case of commuting emergencies!

Thank you Auto Zone!
I needed a simple headlamp replacement on my 07 accord. It turns out it is nearly impossible to get physically get to in order to change. Frustrated, I went back to the store to return it but Dave said, «let’s go take a look at it» 5 minutes later Dave had installed my bulb with a friendly smile. Customer service like this is so hard to find. Thanks again Dave!

This store is great! I took my 12 year old car here yesterday when the folks at ACC told me I needed a new gas cap. I gave the Auto Zone employee the model and year of my car, and had a new gas cap in my hand in about two minutes. They also loaned me a knife so I could cut the attachment cord on the old one.
The staff was friendly, service was quick, and I got exactly what I needed. Thanks, Auto Zone!