Axs Axess Computers

The person we dealt with at this store completely screwed us and took advantage of us! We took our laptop to him to get the LCD screen repaired. He quoted us a repair cost of $ 250-​$ 300 and a time frame of 3 – 5 days. We weighed the options of simply purchasing a new computer vs. repairing ours. Based on our monetary situation and the fact that my husband is a student, we decided to have AXS go ahead with the repair. He said he needed a deposit of $ 150 before he would order any parts. We gave him the money and then waited to hear from him. After not hearing from him for over 2 weeks, my husband called to check the status of the repair. The computer still wasn’t ready. My husband called every week for an additional month! Finally the computer was ready — and he said the cost was now $ 346 (on TOP of the deposit we’d already given him). If we’d known the repair was going to exceed the initial quote, WE WOULD NEVER HAVE OK’D IT!!! He brought the additional money owed down to $ 275 after we became very irate with him, but that’s still a total of $ 425 for a repair we were quoted a maximum of $ 300 for!!! Now we have NO COMPUTER AND NO DEPOSIT! He won’t even refund our deposit in lieu of the computer!

Very affordable & convenient. Friendly and knowledgable staff knew exactly what the issue was with my computer and was able to quickly repair it while I waited. Would definitely recommend this place to friends and family.
I don’t think many people know of this place, if they could advertise from the main cross street, they would get more business.