Broomhall Brothers Mechanical Contractors

This company is a rip off! We had a new boiler installed at our business in 2013 and the boiler system had so many problems. They did honor the year warranty however they gave me the runaround to fix the problems under warranty. Then in 2014 we had problems with the water pump and they came out and found the pump was bad and they quoted me and I had them install the new pump. Twenty-​eight days after installation of the new pump it failed. It completely stopped working. They claim to have a 90 warranty for their service. When I called to have someone come and fix it the guy didn’t do much and ended charging me. Also, the labor rate had changed from the previous pump installation. I had to call and tell them that the pump was under warranty for 90 days which is stated on their invoice. The pump failed again and I called the company back to see when someone could come back out. I called the company and the woman on the phone told me they were so busy and to call back in 6 months. I ended up buying the pump and replacing it myself. I will never ever do business with this company again! I wish I would have read the Unilocal reviews ahead of time. As someone state earlier I am looking for a company that I could build a long term relationship with.

We had subcontracted Broomhall Brothers on a few occasions for minor plumbing/​HVAC work. The always showed up late and unprepared. There would be two people for one man jobs and one employee would sit and play on his phone. They would fail inspection for poor work. When they contacted me for a «check in» I gave them some negative feedback and Broomhall Brothers refused to work with us again. Fair enough. They also refuse to warranty any of their work! This is a business that is more interested in its own pride than making customers happy and improving on their customer service. You have got to respect any business that is willing to cut off its nose to spite its face!

EXPENSIVE and NOT worth it only because their rates are amazingly high. They are not building rockets, it’s normal work that a million small shop do just as well.
Shop prices first!!!
DO NOT use this company unless you love paying OUTRAGEOUS prices. I am looking to build a relationship with a company but this will not be them. Find someone that charges half the price, they will do the same job and save you money. A fireplace is NOT a complicated thing, don’t overpay pay them to do the job. DO NOT use this company unless you love paying OUTRAGEOUS prices. I am looking to build a relationship with a company but it will not be them. Find someone that charges half the price, they will do the same job and save you money. A fireplace is NOT a complicated thing, don’t overpay pay them to do the job.
This company finds a way to jack up the final bill.

I purchased an older home that had a brick chimney with a metal flue pipe running up it. The previous owner had cut a hole in the brick and the flue that needed to patched to prevent carbon monoxide from coming into the house from the furnace flue. An estimator came out and looked at the job and I thought we were clear on exactly what needed to be done, which was to patch the metal flue with fire safe caulk. We couldn’t move into the house until the work was done. The day the worker came to patch the flue, I let him in and showed him where the work was to be done and then I had to go back to work. When I got home from work I was livid to find that instead of patching the metal flue pipe, the worker had patched the hole IN THE BRICK encasing the pipe with a sheet of metal, sloppily pasted to the brick chimney with bright red fire caulk. This was in my dining room. They came and fixed it, and I paid for the services, but I don’t think I should have had to pay for that mess. The residue from the caulk is still on the brick.

Been doing business with these guys for 2 years, we bid out a job and they came in more expensive, we made a good business decision to go with the better price. These guys came to do a job and realized they lost out on the other bid and decided to stop doing business with us, eventhough they had already started another job. They left with our parts and decided not to finish. Then the Owner Jim Broomhall proceeded to make anti-​semitic comments towards our «family business» and the «Jewish community». They then told us that we were being sent to collections «eventhough we have ZERO outstanding invoices» a phone call later Jim admitted that we owe them no money and have no outstanding invoices. I’d advise not to do business with these guys. They are very unprofessional and prejudice.

I called these guys for an estimate on a repair to one of my homes radiators. They had an ad in my neighborhood paper about savings on an End of Season Blow Out for tune ups and servicing. When the tech showed up and I showed him the ad he claimed that it didn’t apply to fixing anything… only to purchasing new equipment. WHATEVER!
And when I showed him the radiator and a valve assembly kit (left behind by the previous owners) he said that it was a used piece but said he could take it back to help him price out a replacement piece. I didn’t think it looked used, but I was allowing a bit of trust on this point. He said he would need to know whether the boiler was hot water or steam before he could give me an accurate estimate on the repair.
I called him a couple days later with the information he needed, but was only able to leave a message with the receptionist. NO ONE ever called me back and it’s been over a month since then. So not only did he essentially steal my property, but does a crappy job of follow up on his service calls. Even if he never got my message from the receptionist, you would think he would have made an effort to reach me. Guess they don’t need the work… and I will NEVER call them again!