Cadence Union Station

I have lived here for nearly a year and just renewed my lease. I have very much enjoyed the location, amenities, and experience. The staff is very friendly and makes a point to socialize with and get to know the residents personally, which makes the community a pleasure to live in. The location is unbeatable if you are looking to live downtown with easy freeway access but not surrounded by office buildings. The building itself is clean, quiet, and functional. I would recommend Cadence to my friends without a doubt.

Pros:
Location
The apartments themselves — nice layouts and finishes, quality build
Friendly neighbors
Tons of building events/​happy hours/​etc
Cons:
Security issues
People sneaking into the building to sleep
People sneaking in to use the pool
People sneaking in through the garage door
No restrictions on elevator access to get upstairs
Noise from the hallways (the occasional drunken bozo, but not many)
Noise from construction (starting at 7 am on Saturdays)
Management is unwilling to budge on literally anything.
The security issues are why we moved out – having a guy jump out at you in the hallway will do that.
But it’s the last one that drive me the most crazy. Can I come in the side door since it’s closer to my office? No. Can I borrow an extra key fob to give my dog walker while I’m on vacation? No. Before we even rented… can I get a tour at 5:31, one minute after your cut off? No. Can I use the elevator to move in before 10 am? No. Can you compromise at all on the $ 6,000 it cost us to break our lease to move out early due to unaddressed security issues? No.
And every complaint received the same «so sorry that was your experience» like the rest of the replies to reviews here, just empty customer service template replies without any actual action.
And my last straw, my «okay, I’m going to call a lawyer and write a mean Unilocal review» was keeping 75% of our deposit. when we moved out.
It’s not the worst. Everything about the building itself is nice, but expect every thing you could ever need to be a hassle, and friends who live in buildings managed by the same company said they had the same issues. The super pretty views of Union Station are not worth the increased blood pressure.

Have lived here for over a year and it is hands down the best choice for upscale apartment living in downtown Denver. Great locations, great high quality build, best maintenance and staff. Combine that with the best pricing compared to somewhat comparative complexes and Cadence is the best choice out there.

I love where I live! I’ve lived at Cadence for a year now and we Justyn renewed our lease. There are several reasons i would recommend this apartment for anyone looking for an urban home. (1) I couldn’t ask for a more ideal location. I work in Boulder, so living right next to Union Station makes it super easy to use public transit to get to work. (2) The apartments are super quiet because of the concrete structure of the building. I rarely hear my neighbors. (3) There is a great community here. They host fun events on a regular basis and the staff is great!

We decided to go for a lease and had a great experience with the staff. They worked with us to apply early for a desired floorplan, willingingly held the vacant unit for a few months for us, adjusted our discount to the current offer and pro-​actively offered a parking discount due to our recent purchase of a hybrid car. Communication from the office was clear and cordial, and the lease signing experience itself was simple. Our current development is giving us all kinds of trouble at the move-​out so we are ready for a more professional environment. Stay tuned!

Great place! A few things occurred like in most apartments but all was taken care of. Good location near a grocery store and downtown offices.

We have lived in Cadence now for over 6 months and this is an update to my first review. The area around Cadence has changed since we got here in late winter/​early spring. There is construction across the street from us as well as just down the street which can make it very difficult to get in and out of the Cadence garage on weekdays. Also it seem that the word is out that the building is not well secured so you see some people (not a lot) entering the building that do not live here to use our facilities. Some are ‘street people’ and that makes for some uncomfortable situations from time to time (especially weekends). We do not have security on site except on weekends from 10pm to 5am.
The building is very well maintained and cleaned regularly and the staff here is very friendly and helpful. Management does functions each month to bring us together as best they can as a community. I give it 3 stars because of my security concerns.

I have lived at Cadence for a few months now and it’s been a fantastic experience. Union Station is an amazing location — great restaurants, easy to walk anywhere (LoHi, Coors Fields, CBD, Uptown, etc.), and soon the train to the airport.
The building is concrete construction (most of the other apartments are wood frame), so I rarely hear any noise from the neighbors. The hallways and other areas are always clean — compared to the other buildings in the area. The apartments are nicely equipped and finished. I have the 616SF plan, and it fit my 9′ couch and king bed. The garage spot is assigned, enclosed, and a good size accommodating my mid-​size SUV.
Madeline was fantastic during the leasing/​move-​in process and everything went very smoothly.
The only downside to the location is all of the surrounding new construction — this is temporary, so it’s not a huge issue for the long-​term.

Great Location! Beautiful apartments, and QUIET! You dont even hear the lightrail when your doors are closed. You do hear the freight train, but you can hear that almost anywhere in Denver.
Staff is friendly and attentive. Dog friendly and nice neighbors.
I would have given 5 stars but they do not allow you to reserve the amenity spaces for private events.

I understand the apartment flooding was outside of your control. My issue was not with the flooding itself but rather the way it was handled, specifically your lack of communication. On several occasions, I have contacted the maintenance line after hours and reached the voicemail. We have had a number of other issues I did not include in my original post. We’ve contacted the staff for every issue we have had throughout our time here, each instance yielded highly unsatisfactory results. The only exception to this is minor maintenance issues handled by in house maintenance staff which have been resolved promptly.

Horrible experience. I had an appointment to view a unit at Cadence this evening and was on time (early actually). However, due to increment weather my girlfriend who wanted to the see unit as well was running behind. I informed the assistant general manager along with the leasing agent of the delay. she arrived at 5:33 (our appt. was for 5:30) after I had been sitting next to your employees for roughly 10 minutes. Upon her arrival I was informed that they couldn’t show us the unit because they stop showing units at 5:30. Considering I was sitting next to them the entire time do you think one of them could have mentioned that??? Perhaps I could have went ahead without her? If being 3 minutes late (because of snow and ice on the roads) is a big deal and they knew the entire time I wasn’t going to be able to see the unit they should have let me know that. Keep in mind we were ready to sign a lease as long as we liked it and budgeted to spend upwards of 3000/​month. It’s disappointing you treat people the way I was treated. They were rude and condescending, and then had the audacity to invite us back tomorrow to see the unit granted we’d need to be on time.
We now have no interest in living at Cadence.

This review is specific to the maintenance staff, Mike and Mike. Both men have been a huge help during two specific needs – one urgent and one non-​urgent. After a small flood in my apartment, they came together after hours to solve the problem the first time. When my huge TV arrived, they worked together to figure out how to hang it, even though neither were familiar with the mount I purchased. All in time for my party that night. Did I mention they are both really nice guys? Thank you Mike and Mike!

I just moved in last month, and so far this place has been amazing. The apartment itself is spacious, the balcony is huge, and the biggest upside is that the unit is so soundproof that despite tons of construction around we can’t hear anything inside. We had a couple issues when we first moved in with the hot water, but the maintenance guys (Mike and Mike) were excellent. They came when they said they would and were super friendly and helpful.
So far the only complaint I have is that the building is not staffed 24 hours, so after hours deliveries or newspaper deliveries have no way of getting in, but that is a pretty minor complaint, not worth losing a star over.
The price is a bit higher than other places we looked at, but having actually lived here and been to a few of the other places, it is definitely worth the extra couple hundred bucks.

When my girlfriend and I stopped in, the woman that greet us was rude and unwelcoming. Didn’t even bother going to see an apartment as she had immediately began attempting to disqualify us. Got the point. Looks like I’ll keep my room service and country club amenities while paying a comparable amount to this place anyway.

We recently moved into Cadence Union Station, and so far so good! Madeline has been extremely helpful — I would definitely recommend working with her. We moved here from the West Coast and she helped us every step of the way. The main highlight here is LOCATION LOCATION LOCATION. It’s steps from Union Station and everything fun downtown. So far it seems like a lot of young professionals, unlike some of the other downtown complexes that have turned into an extension of a frat/​sorority.
To be fair, the place is a bit on the pricey side, but if you are looking for a step up from some of the places around the ballpark district, this is the way to go.