Chase Bank

I took my 13 year old daughter to open her first checking account. We had her passport as ID. They made us go back home to get her birth certificate also. We came back and it was an hour wait to see the banker. They required I open a checking account myself before they would open one for her. I complied. As I was signing the papers, the banker told me about a certain bank policy that will make this account impractical for me to use as a primary account so I explained that and asked him if I close this account at some point, will my daughter still be able to keep hers open. He said that he will not open this account if I intend to close it. I said ok, if that is your requirement, then I won’t plan to close it. He told me that I’d already indicated that I wasn’t going to use it as my primary account so he doesn’t believe I won’t close it and he refused to open the account, thereby preventing my daughter from opening an account as well. My daughter likely would have had that account for many years to come, yet the banker refused a lifetime of her business simply because the bank wasn’t going to have very much of my business. We left and went to Wells Fargo where we were fully accommodated without a wait and without the need for the birth certificate on top of a passport and without the requirement for me to open a checking account myself.

Refinanced my mortgage here and Jeff and his staff were so professional, efficient, knowledgeable, friendly and gave me the best deal ever! Got a great checking account with no fees, and interest rate for refinancing at 3.5% interest and only paid the appraisal fee.

I haven’t been in a bank in years and I dreaded it so much I put off going for months. All I had to do was set up a pin for my debt, but the thought of stepping foot into a bank made me cringe. Finally, I just had to do it so off I went. And what a pleasent surprise. The staff here was so nice! Everyone was smiling and very helpful. It took all but three minutes to get the task done, I don’t know what I was so freaked out about. The gentleman that helped me set up my pin made me feel very comfortable and made nice small talk while we waited. It wasn’t an unpleasnt experiece at all.

It’s a bank, surprise!!! The BAFFLING thing to me is that NO ONE has reported the existence of this place before now — it’s been in Belcaro Center a number of years now. Buh? (shakes head to clear it) I’ll take that «First To Review» tag, thanks. (yoink!) Clean lobby, not crowded, have had to wait on a teller here maybe 2x in the last few years? Tellers are polite and courteous here. ATM is extremely useful after hours and is enclosed — no waiting in the cold wind or hot sun. Stop by Great Harvest Bread afterwards, 2 doors to the south, if they’re open — free slices of thick fresh bread with butter and honey make going to the bank an added draw. ;)