Courtyard Denver Cherry Creek

I was highly impressed with the front desk attendant. I cannot remember her name, but she impressed me because she always remembered mine. She was friendly and helpful. She always had a smile on her face.
You are probably asking why the poor review, well the bed linen was soiled. I am not sure what it was, but I was so exhausted due to the time difference and being up early, that I just put a pillow over the stain and made sure to sleep on one side of the bed. Needless to say, I did not sleep much. When I showed the attendant the next day, he asked what my room number was and moved on. That was it. Am I wrong to expect nothing but the best from a Marriott? I reported it to Marriott later and when they forwarded it on to the Guest Services manager Jason, he looked into it and his excuse was because they were short staffed and hire a temp agency to help them out. That was a sad excuse. He did offer an apology, which was great, but they are the Marriott, so I had higher expectations than a simple I am sorry. I wasn’t expecting a full refund, I stayed in the room, I must pay for it, but maybe a breakfast, maybe a few points added to my account. It was disgusting. If there were openings else where I would have moved. I could not have even switched rooms because they were booked. I felt no empathy or consideration in their easily muttered words…“I’m sorry”.

Cold shower. While taking a shower, every so often and without warning, the water turned ice cold. Needless to say, I shortened my time in the shower substantially.
I assume they’re having some problem with their boiler which would also explain why it took hours for the room to warm up.
Also, they provide a bottle of purified water in the room that, if used, cost you $ 3.50. I know this isn’t uncommon, but it is a type of gouging and I don’t like it.
Otherwise it is exactly what you would expect from a hotel at this price level.

Overall the hotel is nice! Front desk staff was very friendly and accommodating. Just past the lobby there is a bar/​restaurant and Starbucks, which is always nice to have when traveling. I didn’t eat at the restaurant but did have the breakfast buffet one morning. The food was decent and the service was great.
The room was clean and spacious with a comfortable bed and nice sitting area. Bathrooms are extremely small with very little vanity space. The counter area with the fridge and microwave is nice and served as my vanity, but didn’t have great lighting.
The hotel isn’t in the best area so I didn’t feel comfortable enough to walk around.

Have stayed here three times and each was great. I’m simply writing to say we got a room right next to the elevators and it was still incredibly quiet. Also, very impressed with the staff and enjoy time in the lounge. And it’s a safe enough part of town to feel secure walking to the various chain restaurants nearby.

I love this hotel. We travel to Denver once a month for business and the staff always greets us with open arms. It has a great Starbucks coffee shop in the lobby, and their food is phenomenal. They have great workstations in the lobby. This last time we visited we were given a free breakfast. The staff went above and beyond to thank us for staying with them. The rooms are very nice, and there are times that we get upgraded to larger suites. I highly recommend this hotel.

This place is overall nice, clean and work friendly. It has a Starbucks, nice lounge area and walking distance to a conference room (s) at premier business centers.
The front desk staff was always welcoming. The older lady that works around the buffet in the morning is a little rude. I’m not from here so I didn’t know there were «rules» on where you eat your food and if you wanted just a piece a bacon it was considered the buffet. Fair enough but just be polite when correcting someone.
The bartender was a very sweet gentleman, and he really can make you feel welcomed.
Now, for the blonde that works for Starbucks. She was very fake and on my second morning she treated me like I was a child because I ordered oatmeal and had no clue it came from the bistro kitchen. Seriously, there is a nice way to say things to people and correct them when they are wrong.

We stayed here on 10÷10÷15 for two nighs. We where in town to attend a soccer game at University of Denver. It was a quick commute to the campus.
The staff was very accommodating. We especially enjoyed the bartender who was serving our group of 7. He was meeting and exceeding our expectations each night. His service and smile continually made us feel at home.
The breakfast attendant is also someone this Marriott should be proud of. He does a stand up job making sure everyone entering his area is taken care of.
The room is nice and spacious with a very comfortable bed. The only thing is in the bathrooms are a little small very little vanity space. The counter area with the fridge and microwave is nice addition and served as our vanity area.
Thanks for a great stay and will definitely be back.

We loved our stay here ! The mountain view was awesome !! The bathrooms are very small ! Staff was very friendly ! Pool was clean and centralized close to some nice places to eat !! Beds are comfy and rooms are perfect size for two !!

Excellent staff service. The front desk lady held onto our free cookies until later when we got back to the hotel. Amber was a great server she was super polite and had a great attitude and a smile on her face. The chicken quesadillas were delicious, the cookies break soft I didn’t like the hummus too much but the place is awesome and very clean

Regina Mendoza made our wedding easy, elegant, and worry-​free. Every one of our guests commented how beautiful the facility was and how much fun it was. As the wedding couple, we were able to completely enjoy the experience as Regina had it all covered. The ballroom itself is gorgeous with a stunning view. The chefs prepared a wonderful feast. Highly recommending this facility and Regina to everyone.

This 15-​story Courtyard is OK. The bathrooms are small, the walls are thin, the décor is interesting (grayish-​blue carpeting?), the hotel temperature a bit warm. I will explore other hotel options before I stay here again.

I stayed in this hotel for a recent business trip, since all the hotels close to the convention center were booked up! What I really liked was the great service. The staff was always very friendly.
I stayed in a room at the very end of the hallway, and on Saturday night it was quite loud. I can’t even explain what the noises were, but some booming sounds as well as what sounded like a squeaky cart being pushed up and down the hallway. But then the next night it was quiet, so I don’t know if it was just loud outside noise, or if something was just going on that night!
The bed wasn’t the worst I’ve slept in, but it could have been softer. In full disclosure, I’m a picky sleeper and I like really soft beds.
It was walking distance to a few restaurants, drug/​grocery/​liquor stores, and a few shops. It was too far to walk to the upscale part of town, but a short drive if you have a car. By car, it took about 15 minutes to get the convention center.
All in all, it was a decent stay, but next time I’ll try for a better location!

No food got a call today three days later saying they do take orders at the front desk and next time Im in town they will comp my meal (i should get a free night and food for that mess up) Did they pay for my dinner that night? NO … I wont be staying at any Marriott until someone calls me and offers me a couple free nights and food after that insult!

I made a prepaid reservation on a travel website for my 18 year old son while he was visiting a college. The Marriott refused to let him check in because he isn’t 21 years old. I spoke to a manager who refused to help in any way. To make matters worse they customer service number I called tried to tell me it was a state law. Apparently the major chain hotel down the road isn’t subject to the same the state laws as they were able to check him in with no problem. Did not appreciate the lack of concern for an 18 year student traveling alone.

Nice hotel … Great lounge/​breakfast/​bar area. Very large. Rooms clean and decent. Bathrooms a little small with limited counter space. Staff very friendly and helpful. Overall great hotel to stay at while on business.

Nice place, no free breakfast but a good Starbucks in lobby. Friendly staff, clean/​nice rooms.

DISCLAIMER: I never give 5 stars.
This is a great hotel, somewhat centrally located, but not stuck in the middle of traffic chaos. Can access any part of Denver from here. The hotel was recently updated and is great. Comfortable lobby, and in room dining from their own Bistro Restaurant. All the food is good. Saves me the hassle of going to grab food on the go.
Great place. And the employees here are great, always nice and quick.

I wont hold it to Marriott — that they spelled their name wrong on this Unilocal site — probably not their fault.
If you like proximity to shops, dinning, and parks — this is not the place for you. Even though the Marriott website says they’re close to Cherry Creek and the Botanic Gardens — however, its not walkable — driveable yes, 10 minutes.
If you like a clean room, good location to drive to the major scenic points in Denver — then this place would probably be a good choice. I chose it for precisely this reason, knowing that I would have a rental car.
No negative comments come to mind from my stay here — I found the staff, friendly and attentive, rooms were clean, and no issues with the free parking. Internet was free, and the building has about ¹¹⁄₁₂ floors so, you can get a great view of ‘Denver’. South Colorado Blvd could be pretty busy depending on the time of the day — but it was a non issue for me.

Checked on earlier this week, had two reservations and the lady (Bernadette) at the front desk was extremely helpful and nice! Was able to get an updated/​remodeled room, with a view of the mountains and downtown. Hotel is close to everything and would strongly recommend to others.

The hotel itself is nice. Small front lobby opens up into a large seating area, and reasonably large dining area. Service is very good and accommodating. From the outside, it looks like a large Marriott, not a courtyard, a tall and wide, single structure building.
I was kinda on a budget when I stayed here, so it fit into that reasonably priced category (just north of $ 100/​night). The problem is that it is not in the best of areas, and due to it’s location, nothing was walking distance to eat. Matter of fact, it’s 2 miles from anything of substance.
So, you get what you pay for.

Stayed here for one night, selected this hotel because it was one of the more affordable hotels near my meeting location for the next day. It was your typical Marriott hotel, good bedroom and staff was friendly. I only wish they had more options for breakfast as all they had was a pricey buffet. Thankfully there were many restaurants that were walking distance were you could grab a much cheaper breakfast.

Overall, a nice business class hotel that had a couple of setbacks preventing a higher rating.
First, the bathroom is tiny. I’m a fairly low maintenance guy and I had trouble finding room for my toiletries.
Second, the front desk staff didn’t charge the correct credit card on check in, although they were quick to correct it.