Discount Tire Store – Denver, CO

This location came to the rescue today! I went to a different location this morning to get 2 flats fixed, just to get off work to find my rear tire completely flat again… it was a bit frustrating since I took the time off of work to get them «fixed». I brought it in to this location after work and they took in my car immediately and got the flat fixed within minutes! They confirmed that the other location didn’t even fix my rear, which is sad. I’m giving this location 5 stars for their great customer service! Even though it was a quick fix, they handled it very professionally, definitely made my day:)

This discount store is the best! I’ve been coming here for years. The staff is always friendly and helpful. My car is always done before the time they say it will take. I don’t think I’ve ever waited longer than 20 minutes. And that’s even when having all my tires replaced. Highly recommend!

I was second in line. The store opened at 8:00 am. My car was in the bay at 8:02 am. I had experienced a very slow leak for a couple months. I purchased the tires at WALMART and had previously gone there to have it fixed. They informed me it was not repairable and that the tire must be replaced at a very high price because of extra costs over the guarantee wear on the tire, almost the same as a new tire without a wear guarantee. With DISCOUNT TIRES, my tire was fixed and the car was out front at 8:19 am, with no cost. I explained to the man about the WALMART situation and he said the tire just had a nail in it and that it was perfectly safe. Guess where I buy my next tires. YEA DISCOUNT TIRES, BOO WALMART.

Have to give them a shout out! Stopped by this Sat., after my car dealer located a nail in a new tire, in a location they said could not be repaired. Discount looked by my records, failed to remind me that I had replaced my tires purchased from them with tires from another dealer. They still went to work to repair the nail hole, which was done in less than 30 minutes. As I waited, I remembered I had bought the tires elsewhere, but they still said they would work on the tire. After they finished up, when I asked what the charge was, they told me there was none. Amazing service!

I want to start by saying I had an all around crappy morning and icing on the cake was nailing a pothole on my way home for lunch (THANK YOU CITY OF DENVER). It was right in front of my place and I knew I probably did some damage. When I got out of my car I could hear the hissing of air exiting my tire. Luckily being the handy woman I am I was able to get the tire off and throw it in the back of my boyfriends extra car. I drove it up to discount tire stressing about the whole situation. Right when I pulled in and they saw me trying to get my tire out of the back of my car someone ran out to grab it from me and directed me to a sink to get my paws washed from all of my handy work. Everyone was so nice. Luckily my wheel wasn’t bent and the damage was just going to be a new tire. By the time I paid for my new tire and sat down they already had someone carrying my new tire/​wheel back to my car .I couldn’t be happier with the service that was provided and without a doubt will be back again. Thanks Guys!!!

Update: Matt the manager called me to make this right.
He was very kind and apologetic and did compensate me for my loss of time. I deleted the original review, but the gist was that I was unhappy that the gentlemen called my name and a different model, same make as my car, I confirmed that he was not talking about me, and then waited an extra 30 – 45 mins before asking the front desk and being told «oops it was done already.»
Again, the fact that the manager reached out to make things right made this a 1 star review to a 4. Mistakes are made by humans, but customer service can trump error.

Max and Robert at Discount Tire were so helpful and nice. I tried Big O Tires once because it was closer to me than other Discount Tire locations but I was disappointed in the service. I will always use Discount Tire.

Max and his crew took great care of me, in and out FAST & a job well done! I will defiantly be back here for my tire needs!

Super happy with the service and the tires I received at this location! Being a woman and having to go in to any type of car service business can be intimidating to say the least. The gentlemen here were very professional, and my new tires were done in about 35 minutes.

I had $ 700 for tires, Discount got me a great deal on tires I didn’t think I could afford, I’ve been thrilled with them so far, the manager found me good name brand tires that have proven themselves, great ride and durability so far, would highly recommend this company, I’ve been using them for over 20 yrs,

Staff was nice and professional. Came right out to the car when I pulled in. Didn’t try to sell me 4 tires, just the 1 that I needed. Tire wasn’t in their stock, but they managed to find one for same day installation. Showroom is clean, lots of places to sit and water in the fridge. Now if they only had a bar… except that wouldn’t be right since everyone has to drive out of here, but I’m sure everyone in here needs a drink.

I was very impressed with the staff at Discount Tire! After a horrible experience at Tires Plus, I approached our new tire purchase with trepidation and distrust. The salesman was very kind, knowledge and patient. He showed me all of my options and answered all of my questions. The tires were changed quickly and this company has a new loyal customer. My only suggestion would be to up their stock levels. A couple of my choices were out of stock.

The gentlemen at Discount Tires are great. My husband and I have been customers for over a year, now, and we have not had a bad experience yet. They are honest, very fairly priced, and work very quickly!

Stopped in because the tire pressure monitoring system warning light was on. A gentleman met me at the door and introduced himself as Matt. Matt was just plain AWESOME. I thought I only needed air, but after seeing some serious discrepancies in air pressure in 2 tires, he checked them out and discovered that I had nails in my tires. I was worried that I’d need two new tires and what it would cost, but he got me right in and fixed them up for me at a deal I could NOT refuse. These guys are super professional, definitely know their stuff, and take great care of their customers. This place is legit!

These guys are SO SLOW. I got here at 8:04 and am still waiting to be spoken to. All I need is for my tires to be rotated.
New update: the Manager called me and was able to make amends. He profusely apologized and offered me a deal for when I have to replace my tires soon. His sincereity and pleasantness won me over.

The people here were great! Excellent, extremely honest, customer service. They addressed my issue promptly and took the time to do a repair instead of recommending a new tire… Completed the plug in 35 minutes!

Patched my tire at no charge. Going back for everything tire related I need.

I like this location because the people are friendly and it is not as busy as some other locations. They have a warrantee that really rocks and they offer free rotations and free flat repair.

Went in there to patch a tire that had a very very small leak. But instead received completely rude service, and a once fine tire totally flat by the time I made it the short car ride home.
When I went in the tread was fine, it was a fairly new dealer tire that was starting to lose air about every 3 – 4 weeks. So being new and still working completely fine I thought I would take it in to get patched.
To make it short the manager said he couldn’t patch the tire, that I promise was fine! And that I needed to buy one of their brand new tires that started at $ 130. Anyone could tell that he had no intention on ever patching the tire and just wanted to make a sale and he was pushing the tire on me pretty aggressively. I realized quickly that I needed to go somewhere else and I told him I would shop around and just to put the tire back on. His attitude completely changed quickly from friendly when he was selling to rude, irritated, and too busy to even give me the time of day. By the time I made it home the tire that was working completely fine was completely flat. You do the math.

I think they did a good job. Were flexible and knowledgeable. Was not a problem to give them a hub cap someone gave me to put on with the new tires. Will remember them.

About as good as it gets for a tire rotation.
Made an appointment online a couple days in advance– easy as can be.
Even though I couldn’t remember where I got my tires, they gave me this rotation for free. Then, when something was loose in the wheel well they fixed that with no questions and no charge.

This place is great. Bought new tires for two vehicles and they were both done on less than an hour. Had a tire damaged and they replaced it at no cost. Matt, Joe and the rest of the crew are the best in the business. Being that I worked on the tire business, I know what should be done and these guys go above and beyond to take care of their customers.

Joe and the team at this location gave me the best service I have experienced in so long. Needing new tires never comes when you have spare cash to drop.
After calling seven Discount Tires to find two used tires for my Focus, this location had two in superb shape. When I got there and Joe and I walked out to look at my car he informed me it would be too unsafe to only change two of the tires because my back tires were far worse than I thought. After I panicked about the cost of this and he realized he didn’t have two more used tires for me, he set out to find me the best deal.
He worked with the very very small budget my dad and I had scraped together, he gave me the two used tires and I paid for two new tires. The kindness and service I received was unprecedented for me at a car shop.
Discount has earned a loyal customer. And, they did the change so much faster than I expected and I was in at 430 in the afternoon. Great service, great guys. Thank you.

I have been to many Discount Tires and this location specifically has seriously set the bar very high. I came in a couple weeks after moving to Denver and Jeremy immediately greeted me at the door. I knew my tires were due for a change after driving 800+ miles. He quickly inspected my tires and explained to me where tread should be at. (Even explained the penny trick with Lincoln’s head!)
After a couple weeks, my tire pressure light kept going on and off. At first, I knew it was the weather but after going back to Jeremy, it happened again a couple weeks following the second visit. Since Jeremy wasn’t there, another gentleman helped me. Wish I remembered his name cause he was awesome. He looked like Super Mario and by his ability to diagnose and explain my car, that’s the name I will give him! Turns out, my TPMS sensors have batteries and I need to get them changed and recalibrated.
I would highly recommend this location. Even if you have to drive an extra 5 – 10 miles to get there, its worth it. These guys are thorough!