HCA-HealthONE LLC

I moved to Denver without knowing anyone and quickly I had to get a minor surgery done, a tiny tumor in my vagina and I found Summit. I can’t tell you how amazing they were with me. I’m so happy I have found them. Now, we are preparing to get pregnant and they are my choice. Dr. Victor is fantastic and I couldn’t hope for a better place! Super recommend!

I have been going to Dr. Williams and Stacey (midwife) basically since they started and I LOVE them! Its the people at their office who make it a surprisingly «fun» visit, who says that about their OBGYN! The entire office staff has been helpful and friendly whether with finding appointments that work for my schedule or getting healthcare questions answered if I call in and with the delivery of my 2 kids. I’ve recommended them to a number of people because they’ve been so wonderful!

As a whole I find the office staff disorganized.
I was billed twice for the same appointment. I paid once at the appointment and then they sent the same bill to an old address on file, when I no longer owed them money. I did not find out about the outstanding bill until I looked at my credit report.
It took several days of me providing my credit card statements and my insurance claim to prove that I did indeed already pay for the appointment.
Summit Woman’s Care apologized and said they would contact the collections agency and remove the mistake from my account. Several weeks later I got notification from a credit reporting agency because Summit Woman’s Care did not actually remove the mistake from my account. I contacted the billing department who said it was Summit Woman’s Care’s responsibility to correct the error. I am still waiting for them to handle this.
**update rather than fixing their mistake, Summit Woman’s Care paid off the unfounded debt by using an existing credit on my account– without my consent. I will have to wait for them to correct this new error. They say they are going to call the collections agency and get the debt removed from my credit report, which is what they promised to do a month ago.
**** Update 7÷1÷13 While the unfounded debt is no longer on my credit report Summit Woman’s Care has still not corrected the billing error. I called them again on the morning of July 1^st and the manager said she would talk to her supervisor and get back to me. I called again in the afternoon on July 2^nd because she did not get back to me.
The manager told the receptionist that she didn’t have time to call her supervisor, but that she would get to it tomorrow. I explained that I had been dealing with this billing issue since March and I that my next steps would be to seek legal advice. Within 4 minutes the manager promptly called me back and assured me that she had just spoken with her supervisor and it could take a few weeks, but the check they owed me would be in the mail.
While I like Dr. Stacey and think she is very professional, I do not recommend Summit Woman’s Care to my friends based on my experience with the the office staff.