Lampert Hitch

Probably the best place to get a hitch installed in Denver, sure beats Uhaul… Price was $ 30 more than I quoted on the phone, but they refused to lower the price. I paid $ 267 out the door for a Subaru standard hitch, plus wiring.

My experience was nothing but positive. I was given a quote on the phone by Mary. I needed to have a hitch, brake controller, charger wire and a 7 way connector installed on a Subaru Outback. I thought the quote was high but she explained each component and installation charge. Because they came highly recommended by a friend, I decided the cost was warranted for what I needed. They were great. I got it installed the same day in less time than was expected as they had two guys working on it. Nick explained how to use the brake controller. He offered to help me when my camper arrives, gave me a card and told me to call with any questions. I feel 100% confident I made the right choice with Lampert.

Had a hitch electronic brake controller and 7 way trailer connector installed on my suv took them only a couple of hours best customer service i have had in a while!

One star is very generous. We loved this company when John Lampert was running it. But since Jason took over, it has become extremely unprofessional and customer service is non-​existant. I asked Jason for a simple quote to put a hitch on a car, and it was as though it was a huge, troublesome and unreasonable request to get a quote. It seems to me that is what a business should do. After I was finally able to convince him to come out from behind his desk to look at the job, he stormed around angrily in his flip flops and finally gave me a quote. I was not interested in hearing over and over again how he was the owner of the business, I simply wanted a quote for work. I decided to go elsewhere, as he clearly he was not as interested in serving customers as sitting on his «owners throne» and waiting for checks to come in on their own.

Pretty simple. I need a hitch with a brake controller wired and this is lampert hitches speciality. Oops, even though they knew the vehicle to be worked on, they added parts that were not in the initial quote. No big deal it was only $ 27. When I got home the brake controller was going crazy with error messages. I called the next morning and was told it had to be my camper wiring as it checked out positive on they’re tester. (The error message said that only tekonsha testers should be used on this brake controller. Lampert uses they’re home made tester) I explained that my camper and brake controller worked fine with my wifes vehicle and that the problem had to be with the new wiring on my truck. The salesman got belligerent with me and accused me of suggesting that they were incompetant. «We do this everyday and I know its right» He told me to bring my truck in to be tested again. So I did. The mechanic had run the wiring right on top the manifold and burned it up. Tested positive on they’re tester but had a short that kept it from working correctly. Huh? (No apologies) Now I’m rewired and off I go. Except he couldnt get the backup lights to work. No time, I’ll bring it back after my trip. I bring it back and the salesman insults me by showing me his tester over and over with the backup lights working. Once again he blames my camper which again I explain that it works fine on my wife’s vehicle and I’m simply trying to trouble shoot. Since the «experts» had no answers to the problem, I called my mechanic who listened for 30 seconds and solved the problem. Once again was an issue with the new added center plug wire for the backup lights.
A simple apology and an iota of humility would have changed the whole experience as we all make mistakes. This is not the Lampert hitch of generations past!

Been coming here for years, my parents had their hitches installed here. I truly do not know why there are any other hitch dealers in Denver. This is the best in town. They are always very friendly and treat you right.

2012 X5
great job, on time and friendly

After 20 years of reliable service for our family, friends, and customers. Our most recent and last visit to Lambert was a disaster. I brought the vehicle in for a fuse problem with the rear wiring, at 10;45 am and was told they would «Get right on it».After watching the mechanics eat their lunch in the waiting room and office area, foul talking in spanish to their girl friends on the office phones. I finally was able to get out of there at 1;30 PM. I won’t be back nor will are customers, friends or family. Too many other wonderful companies that would appreciate our/​your business

They did a nice job on the hitch for my 03 Pilot, but when it was all said and done, I feel I paid far too much for the parts and service. Considering the national brand competition, and the availability of parts online, Lampert should adjust their prices to give the consumer peace of mind.

Just as everyone says, the service here is excellent — they do professional work and it’s very clear that they stand behind that work. They put a trailer hitch on my car in under an hour, showed me how it worked, and let me know I could call any time with questions. Couldn’t ask for a better product or a better price. Great location, too. Will definitely recommend to everyone.

Great Experience. 5* Customer Service. Replaced previously installed hitch and split the difference. If you have any hitch problems or need service in Denver go to Lampert Hitch off 38^th & Pecos.

Great service at affordable price! They can meet every towing and trailering need right there Onsite! Friendly and professional and the owner was so helpful to out of state customer!

Lampert sold me a hitch product that was incorrect for my trailer. It’s way too heavy and stiff and will eventually damage my RV. They sold this item to me because it’s all they had in stock. Gave them an opportunity to correct the problem and the owner never called me back.
I will not return as a customer and never recommend to anyone.

These people are trailer hitch geniuses! They do excellent work with good prices.
Once we brought in an older trailer that needed the wiring repaired in addition to the hitch. We told them not to worry about the wiring, but they’re very safety-​conscious and fixed the wiring anyway without extra charges.
They genuinely take care to ensure that their work won’t fall apart while you’re out on the road. And they get it done in a reasonable time frame. Even though we’ve moved across town, we still take all our trailer hitch work to them!