Mint Urban Infinity Apartments

worst complex in denver.
take me the f*** off youre stupid email list letting me know everything is broken all the time.
do not ever move here!!! save yourself the headaches and troubles.

*Update 1/​27*
About 2 – 3 times per week, we are sent the following email :
«Dear Resident,
The water to your building will be turned off momentarily for minimum of an hour for repairs. We will provide further notice if we need more time for the repair. We apologize for any inconvenience this may cause and appreciate your patience.
Yours in service,
Mint Urban | Infinity Team»
They are obviously unaware of the meaning of the term «momentarily».
Anyway — they are consistently shutting off the water for repairs.
Doing laundry? Oops — there goes the water! And don’t even bother asking for a refund.
Taking a shower? Oops — no more water!
Running the dishwasher? Uh Oh — you’re going to have to do that again later.
I also recently broke my leg. You never really think about the accessibility of a place until you need it to be accessible. Good thing one of the elevators is broken…
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My roommate and I moved into a 2 bedroom, 1.5 bathroom apartment 1 month ago. We have sent over 7 e-​mails with issues that need to be addressed, and only half of them have been taken care of.
My two largest concerns involve the «remodel» and the fact that they let my cat out.
The renovated apartment is supposed to have new paint, new floors, new appliances, etc.
Our apartment is missing new flooring, and the new paint is just paint over the old paint. It is so bad that our doors don’t close all the way without us getting stuck in the room. We have e-​mailed and personally requested that the doors be sand down and re-​painted so that they function properly, but nothing has happened.
Our floors are not the new floors that are supposed to be in the «renovated» apartments. We have tried contacting the leasing office to either set up an appointment to have the floors finished, or to reduce our rent since our apartment is not completely renovated — no response.
My biggest complaint is this: yesterday, maintenance came in to fix a running toilet, and let my cat out. Luckily, the children in the neighborhood know my cat and were able to hold on to her until my roommate got home from work. We e-​mailed the leasing office to address the issue, but they still have not replied.
Overall, my largest complaint is with the lack of communication and the inability to follow up on problems. This is my second year living here, and this time around is so much worse than the first.

I moved in a few months ago and want to warn potential renters about this place and provide some facts for you. Don’t let the fancy new name, new ownership, the new website and pictures on the website, claim of millions spent in upgrades or claims of a boutique upscale living environment fool
It’s mid October now, the lows at night are getting down in the 30’s, and there is no working heat! The parking lot is full of trash, homeless people in hallways and outside, the interior hallways are old and dark, trashy and outdated with very stained carpets, non-​working fire alarms, pieces of the old elevators laying in the hallway for weeks and buildings in need of major repairs everywhere.
In addition to that, you have to buy renters insurance and pay many extra fees in addition to rent which are: administration fees for utilities, 2 Excel bills (1 for your apt and another separate Excel that by the way is larger than my Excel bill for common areas!) in addition to gas charges, sewer charges, trash charges, water charges and base water charges that they add to your rent each month that seems to go up every month. Oh and if you plan on having a satellite dish, they are not allowed.

Move in was a little rough without being given building keys and we have already had an angry neighbor encounter but we love the apartment and the size of the studio is perfect for us right now.
We have a great view of some of the city and a little snippet of the mountains. Our dog gets her own porch and we take her to the «bark park» in the mornings and evenings. The park could be a bit better but it’s at least something.