DONOTUSETHISVENDOR! We were customers of this company for over 20 years and the service has steadily gone downhill for the last 5 years. Service response time is terrible and the machines are not durable. If you have an(like say your copier goes completely down causing your office workflow to come to a screeching hault) you can expect to see them in maybe 48 hours if you’re lucky. The manager — Teresa will tell you over and over what wonderful service that they provide, even while you are in the middle of receiving terrible service.
D K.
Évaluation du lieu : 1 Denver, CO
Terrible customer service! Very condescending and rude. Lack of communication when our tonor is back ordered. Not happy at all with this company. Can’t wait till our contract is over.
G R.
Évaluation du lieu : 2 Denver, CO
Business Machines — really. I should have stayed with my feelings on this company instead we bought two copiers from them. What a waste of $ 8,000. The service is non existent. They will call you to follow-up and be super attentive until the sale is complete. After that, forget about it. Not only do they not care but have logical thinking skills. They only care about one thing — selling you the equipment, post sale service is simply not good. As a business owner, I would avoid this place. As stated, should have stayed with my gut feeling and went with a different provider.